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One of the most common reasons for the "OneDrive couldn't communicate with a helper application" error is a conflict with another application on your computer.
This issue can often be resolved by closing all other applications and then trying to access OneDrive again.
OneDrive requires a specific set of permissions to function properly, and if another application is interfering with these permissions, it can cause the error.
If you're using a firewall or antivirus software, try temporarily disabling it to see if that resolves the issue.
In some cases, the error can be caused by a corrupted OneDrive cache, which can be cleared by deleting the OneDrive cache folder.
You can also try resetting OneDrive by going to the OneDrive settings and clicking on the "Advanced" tab, then clicking on the "Reset" button.
Troubleshooting OneDrive Issues
This issue is more common than you think, and it's not just limited to OneDrive.
According to OneDrive developer, Microsoft, the problem is related to OneDrive not being able to communicate with an application on the device.
Delayed updates of applications can cause this issue, so make sure your apps are up to date.
The delayed upgrades of the operating system of Mac can also be a reason for this problem.
Expired account information caused by updates of apps or operating systems is another possible cause.
If you meet the trouble that can no longer open OneDrive files and folders from Spotlight, try rebuilding the Spotlight Search index straightforwardly.
One solution might be to restart your Mac, but if you're looking for a more permanent fix, you might want to consider reinstalling OneDrive.
This issue seems to affect not just OneDrive, but also other cloud storage services like GoogleDrive and Dropbox.
It appears to be a Mac issue, but it's worth noting that it can happen on any device or operating system.
Frequently Asked Questions
How do you fix there was a problem connecting to OneDrive?
Try resetting your OneDrive application and network connection, and also check your firewall and proxy settings for any issues. This may resolve the problem connecting to OneDrive
Sources
- https://discussions.apple.com/thread/255044442
- https://www.macobserver.com/tips/how-to/fix-couldnt-communicate-with-a-helper-application/
- https://iboysoft.com/tips/couldnt-communicate-with-a-helper-application-onedrive.html
- https://www.macobserver.com/features/tips/how-to/page/14/
- https://felixwong.com/2022/04/uploading-to-icloud-is-too-slow-on-pc-or-mac-heres-what-you-can-do-instead/
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