DHL offers a wide range of shipping services that cater to various industries and businesses.
DHL Express is one of the most popular shipping services, providing fast and reliable delivery to over 220 countries and territories.
DHL's online tracking system allows you to track your shipments in real-time, giving you complete visibility and control over your global shipping needs.
With DHL's online tracking, you can easily monitor the status of your shipments, from pickup to delivery, and receive updates via email or SMS notifications.
Tracking Basics
To track your DHL package, you'll need to locate your tracking number. This is usually provided to you in the form of confirmation emails or shipment notifications from the online shop where you placed your order.
The tracking number is typically a series of 10 numbers or starting with a specific code, such as JJD01 or JVGL. You can also find it on the shipping label affixed to your package.
To track your DHL package online, you can visit the DHL website or use their dedicated tracking portal. You can also use third-party websites, such as ParcelPanel, which offers a convenient way to track multiple DHL shipments at once.
To track your package, simply enter your tracking number or reference number into the tracking tool, and you'll be able to view the status of your shipment, including any delays or problems.
Here are the different DHL eCommerce services that offer shipment tracking:
You can also use the DHL online Track and Trace tool to track your parcels, or the My DHL app to receive notifications and monitor your shipments in real time.
DHL Services
DHL Global Forwarding helps you ship goods quickly with air freight or cost-effectively with ocean freight.
You can also balance cost and speed of shipping by combining DHL's air, ocean, road, and rail shipping options.
DHL Global Forwarding gives you help when dealing with customs complexities and reducing your carbon footprint.
To use myDHLi to track and manage your shipments for your business, you need to contact your local DHL Global Forwarding Sales Representative.
With myDHLi, you get live tracking of shipments that are in transit or planned.
To track and trace your shipments you will need to know a shipping reference, a housebill number, a masterbill number, or a container number.
myDHLi is accessible on all devices, offering full transparency, and making it easy to share information with customers, colleagues, and suppliers.
ParcelPanel allows you to effortlessly track your DHL global forwarding packages.
Tracking Numbers
Tracking numbers are a crucial part of the DHL online tracking process. They uniquely identify your package and allow you to track its location and delivery status.
A typical DHL eCommerce tracking number starts with a prefix such as GM, LX, RX, UV, CN, SG, TH, IN, HK, or MY, followed by a mix of letters and numbers. For example, GM2951173225174494.
The ID length might vary from 10 to 39 characters, so make sure to double-check the number you're using. You can find your tracking number in confirmation emails or shipment notifications from the online store where you placed your order.
To track your package, you'll need to locate your tracking number, which is usually provided by the online store. If you're having trouble finding it, check your email or contact the store's customer support team for assistance.
Tracking Statuses
To track your DHL package online, you'll need to locate your tracking number, which is usually provided in confirmation emails or shipment notifications from the online store.
You can find your tracking number by checking your email or logging into your account on the online store's website.
There are three official websites that provide DHL eCommerce tracking: webtrack.dhlglobalmail.com, www.logistics.dhl, and dhlecommerce.asia.
These websites offer tracking information in multiple languages, including English, French, Spanish, Russian, Chinese, and more.
DHL tracking statuses can be deciphered to help you better manage your shipments. Here are some common statuses:
Understanding these statuses can help you stay on top of your package's journey and know when to expect delivery.
Delivery Time Factors
DHL delivery times can vary significantly depending on the relationship between the origin and destination countries. For neighboring countries, delivery times are typically two or three days.
The shipping option you choose can also affect delivery time. Express services are faster but more expensive, while standard services are slower but more affordable.
Packages picked up later in the day may not be processed until the following day, adding to the delivery time. This can delay your package's arrival by at least a day.
The destination location can significantly impact delivery time. Packages being delivered to remote or hard-to-reach locations may take longer to deliver.
Holidays can cause delays in delivery, especially during busy holiday seasons when there's a high volume of packages being shipped.
Technical Issues
Technical issues can be frustrating, especially when you're eagerly waiting for your package to arrive. The good news is that most issues can be resolved with a little patience and troubleshooting.
DHL tracking numbers may not be active yet, so it's not uncommon for the tracking details to take some time to update in DHL's system. This can take anywhere from a few hours to a few days.
If you're entering your tracking number and it's not working, double-check for any typing errors. It's surprising how often a single misplaced digit can cause issues.
There are a few other possible reasons why your DHL tracking number isn't working. Here are some possible causes:
- The tracking number has not been scanned by DHL yet, which can happen if the package is still with the sender or the courier hasn't scanned the barcode.
- The tracking number has expired, which can happen if the delivery was made a while ago.
- There may be a system issue on the DHL side, causing the tracking information to be temporarily unavailable.
Technical Issues
If your DHL tracking number isn't working, it's frustrating, but there are several reasons why it might not be updating or displaying any information.
The tracking number may not be active yet, taking some time after you've received your tracking number for the tracking details to be updated in DHL's system.
This can happen when the package is still with the sender or the courier has not scanned the barcode, so check if your package has been scanned yet.
DHL tracking numbers generally remain active for a certain period after the delivery, so if the tracking number has expired, it might not be working.
There could be a system issue on the DHL side, causing the tracking information to be temporarily unavailable, which can be out of your control.
Here are some possible reasons why your DHL tracking number isn't working, to double-check:
Remove
Removing technical issues can be a frustrating process, but it's often a matter of identifying the root cause and taking a step back to assess the situation.
The most common technical issues are caused by outdated software, which can be resolved by simply updating to the latest version. Many of these updates are automatic, but it's essential to manually check for updates if you're experiencing issues.
A slow internet connection can also be a major headache, but it's often a simple matter of restarting your router or modem. This can help resolve connectivity issues and get your internet up and running smoothly.
In some cases, technical issues can be caused by a faulty hardware component, such as a malfunctioning hard drive or a loose connection. Identifying and replacing the faulty part can be a relatively straightforward process.
Tracking Tools and Resources
You can use various tools and resources to track your DHL packages online. The most popular website for DHL eCommerce tracking is webtrack.dhlglobalmail.com, which provides tracking information in multiple languages.
To track your DHL package, you'll need to locate your tracking number, which is usually provided in confirmation emails or shipment notifications from the online store.
You can track your DHL package using a tracking number, a shipment reference number, or a waybill number directly on the DHL shipment track and trace pages, on the MyDHL+ app, or on a third-party website like ParcelPanel.
GoComet's Free DHL Tracking Tool is a useful resource that allows you to track your DHL shipments for free, providing real-time updates and comprehensive shipment details.
To use the GoComet DHL Tracking Tool, you'll need to secure your tracking number, access the GoComet DHL Tracking page, input your tracking number, and click 'Track' to review your shipment status.
Here are some popular websites for DHL eCommerce tracking:
- webtrack.dhlglobalmail.com
- www.logistics.dhl
- dhlecommerce.asia
You can also use the tracking number to track your shipment from the ParcelPanel website, which supports a wide range of DHL shipping services.
General Information
DHL tracking numbers are a powerful tool that provides real-time insights into the whereabouts and status of your packages.
The primary purpose of DHL tracking numbers is to empower senders and recipients with access to a wealth of information regarding their shipment.
By utilizing a tracking number, you gain access to information that ensures transparency and peace of mind throughout the delivery process.
Regions and Countries
DHL International Shipping solutions cover 37 key ecommerce markets with transit times of 3-10 business days.
DHL Parcel International Standard offers delivery to 220+ countries and territories, with full tracking visibility covering 55+ countries.
Shipments to Europe and Canada take 4-8 business days, and other countries take 8-14 business days.
DHL Packet International ships packages of up to 4.4 lbs. within 4-8 business days, to over 220+ countries and territories cost-effectively.
You can track these packages from the DHL Customer Web Portal, while your customers can do it from the DHL eCommerce Solutions Web Track.
The tracking number or ID is a combination of numbers and/or letters that uniquely identifies your shipment, and its length may vary from 10 to 39 characters.
North America, Europe, Asia, Oceania
If you're expecting a package from DHL in North America, you can track it using the DHL eCommerce U.S. Tracking service, which is typically used for shipments sent from the U.S. with tracking numbers starting with "GM" followed by 15-21 digits.
DHL eCommerce often acts as an intermediary shipper in the U.S., so you may receive a 22-digit USPS tracking number that you can follow instead.
For international shipments to North America, you can track them using the DHL International Tracking service, which offers delivery to the U.S., Canada, and other countries within 4-14 business days.
DHL Parcel International Standard is one of the services offered by DHL International Tracking, which provides full tracking visibility covering 55+ countries and delivers packages to over 220 countries and territories.
Here's a list of tracking options for North America:
- DHL eCommerce U.S. Tracking: for shipments sent from the U.S.
- DHL International Tracking: for international shipments to the U.S. and Canada
- DHL Parcel International Standard: for international shipments with full tracking visibility
If you're expecting a package from DHL in Europe, you can track it using the DHL Paket Tracking service, which is typically used for shipments sent from Europe with tracking numbers usually 10 or 20 digits.
DHL Parcel NL is also available for shipping within the Netherlands, with tracking options available through the DHL online Track and Trace tool or the My DHL app.
For international shipments to Europe, you can track them using the DHL International Tracking service, which offers delivery to 220+ countries and territories within 4-8 business days.
Here's a list of tracking options for Europe:
- DHL Paket Tracking: for shipments sent from Europe
- DHL Parcel NL: for shipping within the Netherlands
- DHL International Tracking: for international shipments to Europe
If you're expecting a package from DHL in Asia, you can track it using the DHL eCommerce Asia Pacific Tracking service, which is typically used for shipments sent from Asia Pacific with tracking numbers starting with "CN", "TH", "MY", "ID", "AU", "HK" followed by a combination of digits and letters.
DHL Global Forwarding is also available for shipping within Asia, with tracking options available through the myDHLi portal.
For international shipments to Asia, you can track them using the DHL International Tracking service, which offers delivery to 220+ countries and territories within 4-8 business days.
Here's a list of tracking options for Asia:
- DHL eCommerce Asia Pacific Tracking: for shipments sent from Asia Pacific
- DHL Global Forwarding: for shipping within Asia
- DHL International Tracking: for international shipments to Asia
If you're expecting a package from DHL in Oceania, you can track it using the DHL International Tracking service, which offers delivery to 220+ countries and territories within 4-8 business days.
DHL Parcel International Standard is one of the services offered by DHL International Tracking, which provides full tracking visibility covering 55+ countries and delivers packages to over 220 countries and territories.
Here's a list of tracking options for Oceania:
- DHL International Tracking: for international shipments to Oceania
- DHL Parcel International Standard: for international shipments with full tracking visibility
Canada
In Canada, DHL eCommerce often acts as an intermediary shipper, picking up packages from senders and handing them over to Canada Post.
A tracking number or ID is a combination of numbers and/or letters that uniquely identifies your shipment, and its length may vary from 10 to 39 characters.
If you've ordered a product from an online shop, the confirmation email or shipment notification often contains the tracking number or ID.
You should see tracking events within 24-48 hours after receiving the confirmation from your merchant or online shop, as the first event is created once the shipment has departed the fulfillment center.
Featured Images: pexels.com