Is Patelco Back Online and Restoring Services

Patelco's outages have been a major concern for many of its customers, but the good news is that the credit union has made significant progress in restoring services. Patelco's systems are slowly coming back online.

According to an update on their website, Patelco's IT team has been working around the clock to resolve the issue, and they expect to have all services restored by the end of the week. This is a promising sign for customers who have been without access to their accounts.

However, customers are still reporting issues with online banking and mobile banking access. Patelco has acknowledged these issues and is working to resolve them as quickly as possible.

Patelco is slowly getting back online, but it's not quite business as usual. Most banking functions have been restored, including online banking, balance inquiries, and transactions using the Zelle digital payment network.

Customers can now access their accounts and make payments, but some services are still unavailable, such as setting up new accounts or loans, credit card balance transfers, and getting cash advances and electronic statements.

The credit union has set up a hotline to help customers resolve issues like fees, late payments, or delayed transactions, which can be reached by calling 1-800-358-8228 (extension 3030) between 8 a.m. and 6 p.m. on weekdays.

Patelco is waiving most fees for July and August automatically, including overdraft, late loan, and credit card fees, and will write letters on behalf of customers whose credit scores may be affected by late payments on bills.

Despite the progress made, some customers are still concerned about the potential exposure of their personal information in the data breach.

Patelco has restored most banking functions, including online and mobile app banking, Zelle, debit and credit card payments, direct deposit, and other functions, which were working on Monday.

Customers can now access their online banking, balance inquiries, check cashing, and transactions using the Zelle digital payment network, among other services.

The credit union has also set up a hotline to help customers resolve issues such as fees, late payments, or delayed transactions, which customers can access by calling 1-800-358-8228 (extension 3030).

Patelco is waiving most fees that it would normally levy, such as overdraft, late loan and credit card fees, in July and August, and will automatically remove these fees.

Customers are still unable to set up new accounts or new loans, transfer credit card balances, or get cash advances and electronic statements.

The credit union has not stated whether customers' personal information such as social security numbers and account numbers have been exposed in the data breach.

Patelco is being targeted in two class-action lawsuits by customers who allege it has not safeguarded customers' personal information.

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