Square website hosting is a game-changer for ecommerce success. With Square's robust hosting solutions, you can create a seamless online shopping experience for your customers.
Square's hosting plans offer unlimited bandwidth, ensuring your website remains fast and responsive even during peak sales periods. This means you can focus on growing your business, not worrying about website downtime.
A Square website can be set up in just a few minutes, thanks to the company's user-friendly dashboard and drag-and-drop website builder. This makes it easy to get started, even if you have no prior website-building experience.
With Square's hosting, you can also take advantage of built-in security features, including SSL certificates and automatic backups. This gives you peace of mind, knowing your website and customer data are protected.
What Is Weebly?
Weebly is a website builder that was acquired by Square in 2018. It's a powerful tool for creating online stores and websites. Square used Weebly's software to create Square Online, a seamless ecommerce experience for its users.
Weebly's software allowed Square Online to expand on its website editor, enabling users to add and customize page themes and sync all of their items in one place. This makes it easy to manage your online store.
Pricing and Fees
Square Online offers a free plan, which is perfect for small businesses with a tight budget. You can build a fully functional website for free, with features like free web hosting and SSL security, unlimited bandwidth, SEO tools, social media integration, and connection with curbside pickup, delivery, or third-party courier services.
The free plan comes with some trade-offs, though. You can't use a custom domain name, and Square ads will be shown at the footer of your website. Plus, you only get 500 MB of storage and will only be able to process payments through Square.
The transaction fees for Square Online vary depending on your plan. The Free Plan and Plus Plan have a rate of 2.9% + 30¢ per transaction, while the Premium Plan has a lower rate of 2.6% + 30¢ per transaction.
Here's a breakdown of the transaction fees for each plan:
The Premium Plan is the most expensive option at $69 per month, but it's only worth it if you intend to sell a higher volume of products from your website. If you need to consider this plan, you might want to look elsewhere, as the most expensive plan on Squarespace's Acuity Scheduling tool is less expensive at $49 per month.
The paid plans, including the Plus Plan ($29 per month billed annually) and the Premium Plan ($79 per month billed annually), offer additional features like abandoned cart recovery, PayPal transactions, and professional website themes. The Plus Plan is the sweet spot between the free and Premium options, offering a better range of features at a more affordable price.
Setting Up and Customizing
Setting up a Square website is a breeze, thanks to their user-friendly interface and helpful setup guide. You'll be redirected to your dashboard after creating an account and answering a few questions about your business.
The dashboard serves as the command center for your Square Online account, where you can access various features and tools to manage your online store. You'll also find a handy setup guide that covers everything from activating your account to setting up point of sale.
To set up your online store, you'll need to choose a theme and edit your website. Square Online offers three basic themes on the free plan, but you'll have access to 24 professional themes on a paid plan. You can also add additional pages and new sections like customer testimonials to boost your store's social proof.
Here are the key features you can customize with Square Online:
- Adding your brand logo
- Uploading a header image
- Changing the main color and color combinations
- Changing the font and the shape of the elements
Keep in mind that Square Online's customization options may be limited, but you can still design a unique website that fits your brand aesthetic. The majority of e-commerce business owners will find Square Online's default template visually appealing.
Content Management System
Setting up a website with Square Online is surprisingly easy, but when it comes to customizing and managing your content, things get a bit more complicated.
Square Online's website design feature is very limited, with only two main options: choosing a font and color for your website. This is a far cry from a true Content Management System (CMS), which would allow for more flexibility and customization.
You can create a website with content in addition to your product catalog, but it's not a bad interface to do so. Square partnered with Weebly to create a website builder that's at least true to Square's origins.
Square Online's CMS is stripped down and convenient, but it's not ideal for businesses that rely heavily on online sales. If your business' primary focus is online, you'll find the web creation capabilities limited and restricting.
Here are some key features of Square Online's CMS:
- Dashboard: Square Online has its own dashboard, which is separate from the main Square ecosystem dashboard. This can be confusing, especially when you're first starting out.
- SEO Tools: Square Online includes basic SEO tools, such as control over page title and descriptions, but they're not exactly going to help you get found by search engines.
Set Communication Preferences
Setting Communication Preferences is a crucial step in getting your store up and running. You can find this setting by selecting "Communications" from the main navigation on the left-hand side.
From the Communications page, you can edit various settings such as Email & Text Alerts, Pop-ups, Messenger, and Abandoned Carts. This allows you to customize how you communicate with customers.
You can choose between four theme options for your emails, which can be further customized with your logo, fonts, and colors.
Set Up a Restaurant Website
Setting up a restaurant website with Square Online is a breeze. You can use it to set up an ordering page for delivery orders and pickup, as well as a contactless menu option.
Square Online syncs with other Square products, including Square for Restaurants and the kitchen display system, so all orders are in one place.
Restaurants can use Square Online to set up delivery, either using their own drivers or connecting to Square's on-demand delivery platform.
If you're a restaurant owner, setting up a website with Square Online can be a game-changer for your business.
Here are some features you can use to customize your restaurant website:
- Menu items
- Connect an Instagram feed
- Image galleries
- Buttons
- Videos
- PDFs
- Customer testimonials
- About sections
- Location and hours
- RSS feeds
- Embed custom code
E-commerce Features
Square Online's e-commerce features are robust and functional, making it a great choice for online sellers. You can sell a wide variety of products, including physical, digital, and service-based items.
With Square Online, you can group your products into different categories, and even create custom categories for specific products. For example, if you run a restaurant, you can use the "time-based" category to display different menus for different times of the day.
Square Online also allows you to add modifiers to each product, such as customizable options like engraving or size selection. Additionally, you can set up automated emails for abandoned cart recovery to encourage customers to complete their purchase.
Here are some key e-commerce features of Square Online:
- Sell different types of products, including physical, digital, and service-based items.
- Create custom categories for specific products.
- Add modifiers to each product, such as customizable options.
- Set up automated emails for abandoned cart recovery.
Overall, Square Online's e-commerce features are designed to help you streamline your online sales and improve the customer experience.
E-commerce Tools
Square Online's e-commerce tools are robust and functional, making it a great choice for online sellers. You can sell an unlimited number of products, including physical, digital, and service-based products.
One of the best features of Square Online is its ability to group products into categories. You can create your own categories or use the suggested ones, and even display certain items at specific times, such as a restaurant's menu changing throughout the day.
You can also add modifiers to each product if you sell customizable items, like engraved jewelry. This allows customers to input their preferences, such as the message they want on their bracelet or the size they want it to be.
Product reviews are another valuable feature, available on the Plus and Premium plans. This encourages customers to leave feedback on the products they've purchased, helping you improve your offerings and build customer trust.
Automated emails for abandoned cart recovery are also available on these plans, reminding customers to complete their purchase and reducing cart abandonment rates.
With Square Online, you can offer gift options, allowing customers to purchase products for others and even have them gift-wrapped for a small fee.
Here are some key e-commerce features of Square Online:
- Unlimited product listings
- Product categorization
- Modifiers for customizable products
- Product reviews
- Automated emails for abandoned cart recovery
- Gift options
These features make it easy to create a seamless online shopping experience for your customers, and help you grow your business and build customer loyalty.
Shipping Options
Square Online offers a variety of shipping options to suit different business needs. You can choose from four different methods to calculate delivery costs: free shipping, flat rate, order weight, and order total.
With Square Online, you can also decide which shipping carriers to use, including USPS, UPS, DHL, and FedEx. If you run a food business, you can take advantage of the on-demand delivery option, which allows you to deliver orders to nearby customers through a service provider like DoorDash.
You can set a default flat rate for shipping or offer free shipping if you want to. Additionally, all plans enable you to create shipping profiles, which are a combination of settings that control where and how you'll ship your items.
Here are some of the shipping options available with Square Online:
- Free shipping: Offer free shipping to customers who spend over a certain amount.
- Flat rate: Charge a single price for shipping, regardless of the order size.
- Order weight: Adjust shipping based on the weight of each package.
- Order total: Adjust shipping based on the overall value of the order.
- Real time rate: Get accurate shipping costs for each order with the Premium plan.
Shipping discounts are included in all plans for all major carriers, but real-time shipping rates are only available with the Premium plan.
Abandoned Carts
Abandoned carts are a common issue for online sellers, and Square Online offers a feature to help you recover lost sales. You can set up abandoned cart emails to be sent to customers who have left items in their cart.
To unlock this feature, you'll need to upgrade to a paid Square Online plan. This will give you the ability to track the performance of your abandoned cart emails.
You can set the timeline for sending these emails to 20 minutes, one hour, 24 hours, or two days. This allows you to customize your follow-up strategy to fit your business needs.
Ready to get started? Create a free Square account and start selling online on your Square Online shop today.
Checkout Experience
The Checkout Experience is a crucial aspect of any e-commerce platform, and Square Online is no exception. You can adjust your checkout experience in various ways to make it more customer-friendly.
You can add a tipping option to your checkout page, allowing customers to show their appreciation for good service. Square also lets you ask for additional information like notes or addresses, which can be helpful for delivery or shipping purposes.
You can also choose to allow customers to add items to their shopping carts or purchase directly from the product page. Additionally, you can add shipping and return policies to the checkout page to provide transparency and peace of mind to your customers.
Here are some key settings you can adjust in the Checkout Experience:
- Add a tipping option
- Ask for additional information like notes or addresses
- Ask customers to opt-in to email marketing
- Choose between allowing customers to add items to shopping carts or purchase directly from the product page
- Add shipping and return policies to the checkout page
If you subscribe to a paid plan, you can also configure a progress bar that shows customers how close they are to receiving free shipping or delivery. This can be a great way to incentivize customers to complete their purchases and increase average order value.
You can also include more features like collecting customer emails to grow a newsletter, selling tickets to events, and starting a membership program. These features can help you build a loyal customer base and increase revenue streams.
Marketing and SEO
Square Online's marketing and SEO tools are a game-changer for businesses looking to boost their online presence. With its email and text marketing tools, you can grow your contacts list and keep customers updated on your store's latest updates.
Prices for these tools start from $15 per month for email marketing and $10 per month for text marketing, with flexible pricing that adjusts based on the number of customer contacts or texts you send. You can even test out these tools with a 30-day free trial.
Square Online makes your page mobile-friendly by default, which is crucial for ranking well on Google. This is a huge advantage, especially for small businesses with limited technical expertise.
With Square Online, you can create and manage Google and Facebook ads, add a Facebook Messenger live chat, and import and place your Instagram feed on your homepage. You can also sell your products through Instagram by creating posts with your products tagged.
The "Stories Overview" functionality is a unique feature that allows you to write informative and engaging posts or update your customers on what's new. Each "Story" you write is like a separate blog post, and all of your Stories are contained on the Story Overview page.
Here are some of the key marketing and SEO tools available on Square Online:
- Email and text marketing tools
- Google and Facebook ad management
- Facebook Messenger live chat
- Instagram feed import and placement
- Selling products through Instagram
- "Stories Overview" blogging tool
Store Safety and Security
Square Online takes security very seriously, with thousands of online stores protected by robust security measures. There are approximately 2,200 cyber attacks a day, but Square Online deploys key security measures to protect your website.
Two-step authentication adds an extra layer of protection when logging in, making it trickier for hackers to access your account. SSL Certificates are a sign that your Square Online store runs on a secure server that isn’t vulnerable to attacks.
Square Online is PCI compliant, showing that it protects your details and your customers' data. This is a significant advantage over other ecommerce platforms.
Here are some key security features of Square Online:
- Two-step authentication
- SSL Certificates
- PCI compliance
The Risk Manager platform is a powerful tool to detect and prevent suspicious activity on your store. It allows you to track analytics, see when the last offense was, and block dubious IP addresses, cards, or emails.
Store Safety
Square Online takes security very seriously, with thousands of online stores around the world relying on its platform. There are approximately 2,200 cyber attacks a day, but Square Online has key security measures in place to protect your website from external attacks.
Two-step authentication is a great feature that adds an extra layer of protection when you log in, making it trickier for hackers to access your account.
SSL Certificates are a sign that your Square Online store runs on a secure server that isn’t vulnerable to attacks.
To ensure PCI compliance, platforms like Square Online protect your details, as well as your customers’ data.
Square Online also has impressive ecommerce fraud detection capabilities, which detect suspicious activity when payments come through. This allows you to block dubious IP addresses, cards, or emails to keep your transactions secure.
To access this feature, you can enter the Risk Manager platform from your dashboard, where you can track suspicious activity and view analytics to see when the last offense was.
Alerts
Alerts are a crucial part of store safety and security. They help keep customers informed and can prevent issues from arising.
You can set up automated emails for customers, starting with entering your contact information and choosing an email template or theme. Customize each of the automated emails you can send to customers, including order confirmations, order prepared, items shipped, items refunded, and items canceled.
Having a system in place to notify customers about their orders is essential. You can adjust the text, font, images, colors, and more within each individual email.
To take it a step further, you can also enable text alerts for pickup and delivery orders. With a paid upgrade, you can even enable text alerts when orders are received, ready for pickup, shipped, etc.
Here are the types of automated emails you can send to customers:
- Order confirmations
- Order prepared
- Items shipped
- Items refunded
- Items canceled
By setting up these automated emails, you can ensure customers are kept informed and up-to-date about their orders.
Comparisons and Testing
We tested Square Online against seven key criteria, with sales features making up 40% of the assessment. This means we looked at how well the platform can help you sell and grow your business.
The research covered over 200 hours of work, providing accurate information for your needs. We reviewed Square Online's best sales features, which you can use to decide if the platform is right for you.
Square Online comes in seventh place overall in our ecommerce platform rankings, but it's still a great option for many businesses. If you're looking for more advanced sales features, you might consider Shopify, which is the top-ranked platform overall.
Here's a quick rundown of Square Online's competitors and how they might be a better fit for you:
How Does It Compare?
If you're considering Square Online for your ecommerce needs, it's worth taking a closer look at its competitors. Square Online comes in seventh place overall in ecommerce platform rankings.
Shopify stands out as the best ecommerce website builder on the market, with unparalleled sales features that make it a great choice for businesses looking to scale. Its advanced tools can help you reach new heights.
Wix is another strong contender, coming in second in ecommerce rankings and offering a well-rounded platform that can accommodate various industries. It's a great option if you want the best of everything.
Squarespace is known for its stylish templates and customization options, making it a top choice for creative industries. Its themes and options can help your website stand out from the crowd.
If you're a beginner, GoDaddy is a great option to consider, with quick setup times and affordable pricing. Square Online is also easy to use, but it's worth testing out both platforms to see which one works best for you.
For local businesses that don't plan to sell overseas, Hostinger is a good value for money option with no transaction fees. This can help keep costs low when setting up your store.
BigCommerce is another option to consider, coming in just above Square Online in rankings. It offers no transaction fees, unlimited products, and superb shipping options, making it a great middle ground between Shopify and Square Online.
Testing
Testing is a crucial part of our research process, and we put Square Online through a rigorous evaluation. Our research covered over 200 hours of work to provide you with the most accurate information possible.
We assessed Square Online using seven key criteria, each weighted based on its importance to users. Here's a breakdown of the criteria we used:
We gave the most importance to sales features, as they are the most crucial capability for an ecommerce platform.
Website Setup and Configuration
Setting up your Square website is a breeze, thanks to the automated prompts and intuitive interface. You can start building your online store right away, without needing any technical skills.
To get started, you'll need to specify what kind of products you'll be selling, such as physical products, digital goods, memberships, or events. You'll also need to indicate how you intend to fulfill orders, so customers can select valid delivery options.
You can choose from a single shopping page, a shoppable Instagram page, or a full website and online store with different pages for shopping, store information, and more. For this demo, we selected the full website and online store option.
Once you've signed up for your free account, you'll be taken to the Square Online dashboard with setup prompts and tutorials. From there, you can follow the eight-step guide to set up your store, including choosing a theme and editing your website.
You can choose from three basic themes on the free plan, but an additional 24 professional themes are available on a paid plan. Customizing your page is simple, and you can change your store's color scheme and fonts without needing design experience.
If you're using a custom domain, you can choose to set it up now or close out of the pop-up and add it later. You can either find a custom domain, use a domain you already own, or use a free Square subdomain.
Here are the options for setting up your domain:
- Find a custom domain: This option allows you to create a custom domain for your site, and Square will check for its availability. This requires upgrading to a paid Square Online plan.
- Use a domain I own somewhere else: If you already own a domain from a third-party service like GoDaddy or Google, you can connect it to your Square Online store. This option also requires upgrading to a paid plan.
- Use a free Square subdomain: This option puts your website under Square's subdomain. For example, if you have a pet store named after your dog Andy, you can set your domain as andythepitbull.square.site for free.
Product Management
Managing your products on Square Online is a breeze. You can start uploading products during the setup process, giving you a chance to prep your inventory before your website goes live.
To add a new item, click on "create new item" from the dashboard and specify the item type, whether it's physical or digital. You can also fill in important item details and specify any variants like size or color.
Once you've added a few items, head to the Square Item Library to manage your inventory. From this page, you can easily monitor your items by tracking your stock numbers and changing the visibility of certain items.
Adding your products and product categories first will make the site creation and design process easier. This way, you can showcase your products on your site as soon as it's live.
When uploading products to sell online, you'll need to fill out extra fields like photos, product descriptions, and online ordering settings. This will ensure that your customers have all the information they need to make a purchase.
Choose the type of item you want to sell, and this will automatically adjust some of the fields on the next page. This makes it easy to customize your product listings for each type of item.
Frequently Asked Questions
Can I use Square to make a website?
Yes, you can create a professional online store using Square's powerful store builder, no coding experience required. Get started with a customizable website that matches your brand and style.
Sources
- https://www.websitebuilderexpert.com/ecommerce-website-builders/square-online-store-review/
- https://dropinblog.com/blog/an-in-depth-look-at-the-square-online-website-builder/
- https://fitsmallbusiness.com/set-up-square-online-store/
- https://litextension.com/blog/square-website-cost/
- https://influencermarketinghub.com/square-online/
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