Researching the competition is essential for marketers because it helps them understand the market landscape.
Marketers who don't research their competition can end up with a product or service that doesn't meet customer needs.
According to a study, 80% of businesses fail because they don't understand their competition.
Knowing your competition's strengths and weaknesses allows you to differentiate your product or service.
By researching the competition, marketers can identify gaps in the market and create a unique selling proposition.
This can be a major advantage in a crowded market where customers have many options.
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Understanding Your Competition
Understanding your competition is the first step to surpassing them. Conducting a thorough assessment of what your competitors offer can help you identify areas where your market is underserved.
You may find companies that you didn’t know about or that you didn’t consider part of your competition before, which is why it's essential to identify all possible competitors in your industry, even the lesser-known ones. Categorize them into direct, indirect, legacy, and emerging competitors to get a well-rounded picture.
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Direct competitors offer the same product/service as you to the same target audience, so it's crucial to analyze their strengths and weaknesses. Analyzing competitor strengths can open your eyes to what the market is up to, what looks good, functions well, and would benefit your business. Competitor weaknesses are also important, particularly if the competitor is quite aspirational, as you can devise a plan to avoid making the same mistakes.
Here are the different types of competitors to consider:
- Direct competitors: Offer the same product/service as you to the same target audience.
- Indirect competitors: Solve the same problem but with different solutions.
- Legacy competitors: Established companies operating in your industry for several years.
- Emerging competitors: New players in the market with an innovative business model and unique value propositions.
By analyzing your competitors' websites, content marketing strategies, and product offerings, you can gain valuable insights to inform your own marketing and business decisions.
Understand Your Competitors
Understanding your competitors is crucial to staying ahead in the market. You can start by profiling their target customers, which will likely resemble your own target customers. To do this, read their mission statement, look at their messaging, track their social media interactions, and see if they feature existing customers in their content.
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To get a clear picture of your competitors' strengths and weaknesses, analyze their company and product reviews. This will help you identify areas where they excel and areas where they fall short. You can also look at company websites, social media pages, and news articles to gather background information about your competitors.
Determining what products your competitors offer is essential to understanding their business model. Analyze their complete product line, pricing, and quality of products or services. You should also consider their market share, pricing strategies, and distribution channels.
Assessing your current product pricing is a good starting point for any product analysis. Compare your pricing to that of your competitors to ensure you're competitive in the market. For example, Nintendo offers three models of its Switch console, while Sony offers two versions of its PlayStation 5 console.
To gain a deeper understanding of your competitors, gather insight from the consumer's point of view. You can use surveys, social media listening, and purchasing panel data to assess attitudes, understand behavior, and determine market penetration and share.
Competitive product analysis involves discovering key differences and similarities in products that share the same market. By analyzing your competitors' products, you can identify areas where you can differentiate your own products and stay ahead in the market.
By using these tools and methods, you can gather valuable insights about your competitors and stay ahead in the market. Remember to analyze their strengths and weaknesses, determine what products they offer, and assess your current product pricing.
Website
Reviewing a competitor's website is a great place to start understanding their strengths and weaknesses. Most businesses have an online presence, making it easy to snoop around.
Go through your competitors' content and sites with a fine-tooth comb, paying attention to details like prices, products and services, and how they deliver their finished products. This will give you a solid understanding of their offerings.
Pay attention to those less tangible aspects: language, brand persona, and how they use design and content to portray themselves. These aspects can be just as telling as the more obvious details.
Look at how your competitors engage with people through their websites, and see if you may be behind the pack. Reviewing every piece of content will give you a more well-rounded picture.
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Gathering Information
Conducting competitor analysis can be a game-changer for brands. It's an affordable way to identify opportunities to improve your business.
Rachel Andrea Go, a marketing director, uses competitor analysis to learn what messages resonate with her audiences. She recommends analyzing the language competitors use on their websites, landing pages, and social media posts to communicate their unique selling points (USPs).
You can build a picture of messaging that works by analyzing what your competitors say about their products or USPs. This information might inspire your marketing.
There are tools available that will help you analyze a competitor thoroughly. I do a lot of digital competitor analysis, and in most cases, I can find so many opportunities through competitor analysis alone.
It's easy to get carried away with competitor analysis and lose sight of what really matters and drives your business.
Analyzing Strengths and Weaknesses
Analyzing strengths and weaknesses is a crucial step in researching the competition. By examining your competitors' strengths and weaknesses, you can gain valuable insights into what sets them apart from the rest.
To conduct a thorough analysis, start by looking at your competitors' websites and social media profiles. Review their job openings on Glassdoor, Indeed, or LinkedIn to see where they're expanding and what areas they're focusing on. For publicly traded companies, review their annual reports to gain insight into their revenue, debt, and performance metrics.
A SWOT analysis can be a helpful tool in evaluating your competitors' strengths, weaknesses, opportunities, and threats. This can help you sift through the information you've collected and identify actionable next steps for your business.
Here are some key areas to consider when analyzing your competitors' strengths and weaknesses:
- Strengths: What are your competitors doing right to drive their growth?
- Weakenesses: What areas do your competitors fall short in, and how can you avoid making the same mistakes?
By understanding your competitors' strengths and weaknesses, you can identify opportunities to improve your own business and stay ahead of the competition.
Company Size
Looking at company size is a crucial step in analyzing your competitors' strengths and weaknesses. LinkedIn and Glassdoor are great resources to gather this information.
You can easily access data on larger companies' employee numbers, customer base, and revenue online. For smaller and privately held companies, rough estimates will have to do.
Knowing how large your competitors are will help you better understand the rest of the data you collect.
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Analyze Strengths and Weaknesses
Analyzing strengths and weaknesses is a crucial step in understanding your business and the market you're in. It's essential to consider both yours and your competitors' strengths and weaknesses to make informed decisions.
To analyze your competitors' strengths, examine their marketing efforts, such as their website, social media, and advertising campaigns. Look for what they're doing right to drive their growth, as this can give you valuable insights into what works in your industry. For example, Sony's ads feature realistic in-game footage, highlighting the exclusive nature of their game titles.
When analyzing your competitors' weaknesses, consider areas where they fall short and devise a plan to avoid making the same mistakes. You can also look at company and product reviews to find the weaknesses that most bother your audiences, which can be used in marketing messaging to persuade people to try you instead.
Conducting a SWOT analysis can help you sift through the information you collected during your competitor analysis and identify actionable next steps for your business. This involves evaluating your strengths, weaknesses, opportunities, and threats.
In addition to analyzing competitors' strengths and weaknesses, it's also essential to consider your own company's strengths and weaknesses. This can help you better serve your target customers and stay ahead of the competition.
Here are some key areas to consider when analyzing your competitors' marketing efforts:
- Do they have a blog or create whitepapers or ebooks?
- Do they post videos or webinars?
- Do they have a podcast or use static visual content like infographics and cartoons?
- Do they have a FAQs section or featured articles?
- Do they publish buying guides and data sheets or have a media kit?
- What online and offline advertising campaigns are they running?
By considering these factors and conducting a thorough competitor analysis, you can gain valuable insights into what works in your industry and make informed decisions to drive your business forward.
Conduct a SWOT
Conducting a SWOT analysis is a crucial step in researching the competition. It helps you identify the strengths and weaknesses of your competitors, as well as the opportunities and threats they face.
A SWOT analysis involves evaluating your competitors' strengths, weaknesses, opportunities, and threats. This can be done by looking at their branding, marketing, customer journeys, and products. You can also list the strengths and weaknesses of your business as it currently stands and compare them side-by-side with those of competitors.
To conduct a SWOT analysis, you'll need to gather information about your competitors' business structures, including the size of the company, years in operation, and job openings. Reviewing their websites and social media profiles can provide valuable insights into their operations and expansion plans.
Here are the key areas to consider in a SWOT analysis:
- Strengths: What are your competitors doing well? What products or services are they offering that are successful?
- Weaknesses: Where do your competitors fall short? What areas of their business are struggling?
- Opportunities: What opportunities are there in the market that your competitors have identified?
- Threats: What are the potential threats to your competitors' business?
By identifying these areas, you can better position your company and uncover areas for improvement within your own brand.
Here's an example of how to create a SWOT analysis matrix:
This matrix helps you visualize the data and compare the strengths and weaknesses of your competitors with your own business. By regularly revisiting and updating your competitor analysis, you can stay ahead of the competition and make informed strategic decisions for your business.
Researching Competitor Content
Learning what others are publishing and tracking engagement can be a useful benchmarking exercise, or highlight potential gaps in the market. Analyzing your competitor's content strategy can help you understand their lead-generating strategies.
Take note of the quantity of your competitor's content, such as the number of blog posts, white papers, and ebooks they have published. Determine the frequency of their content, like whether they publish something new each week or once a month.
To evaluate the quality of their content, consider the following questions:
- How accurate is their content?
- Are spelling or grammar errors present?
- How in-depth does their content go?
- What tone do they use?
- Is the content structured for readability?
- Is their content free and available to anyone, or do their readers need to opt in?
- Who is writing their content?
- Is there a visible byline or bio attached to their articles?
Pay attention to the photos and imagery your competitors are using. Do they quickly scroll past generic stock photos, or are you impressed by custom illustrations and images?
Social Media Profiles
Social media profiles can be a treasure trove of information about your competitors. Reviewing their social media profiles can help you learn about their most recent news and upcoming offers, as well as how they use social media to engage with their customers.
You can find their social media profiles by searching for their website's URL on platforms like Facebook, Twitter, Instagram, LinkedIn, and more. This will give you a good idea of the platforms they're using and the type of content they're posting.
What kind of content are they posting? Are they sharing news and updates, or are they more focused on visual content like images and videos? Reviewing their social media content can help you understand their tone and style.
Take a closer look at their social media profiles and consider the following questions:
- Are they a good fit for these platforms?
- What type of content and images do they post?
- How do they use language; is it stuffy and formal or chatty and upbeat?
- Do they use social media to deal with customer service issues?
- Do they engage with users through specific features like digital marketing, paid advertising, polls, or groups?
By analyzing your competitors' social media profiles, you can get a better understanding of their online presence and how you can improve your own social media strategy.
Monitor Competitor Content
Monitoring your competitors' content is a crucial step in understanding their marketing strategy and identifying potential gaps in the market. This can be done by analyzing their blog posts, thought-leadership pieces, videos, podcasts, and other content assets.
Take note of the quantity and frequency of their content. Do they have a robust archive of content or are they publishing something new each week or month? This can help you understand their lead-generating strategies.
Evaluate the quality of their content by considering questions such as how accurate it is, are there spelling or grammar errors, and how in-depth it goes. You should also pay attention to the tone, structure, and readability of their content.
Check the photos and imagery used in their content. Are they using custom illustrations and images or generic stock photos? If they're using stock photos, do they have overlays of text quotes or calls-to-action that are specific to their business?
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Here are some questions to ask when analyzing your competitor's content:
- How accurate is their content?
- Are spelling or grammar errors present?
- How in-depth does their content go?
- What tone do they use?
- Is the content structured for readability?
- Is their content free and available to anyone, or do their readers need to opt in?
- Who is writing their content?
- Is there a visible byline or bio attached to their articles?
Check the average number of comments, shares, and likes on your competitor's content to gauge how engaging it is to their readers. Look for patterns in the topics that resonate better than others and the types of comments that are left.
Here are some questions to ask when analyzing your competitor's social media presence:
- Are they a good fit for these platforms?
- What type of content and images do they post?
- How do they use language; is it stuffy and formal or chatty and upbeat?
- Do they use social media to deal with customer service issues?
- Do they engage with users through specific features like digital marketing, paid advertising, polls, or groups?
Sony vs. Nintendo
Sony and Nintendo are two of the biggest players in the gaming console market, and their strategies are worlds apart.
Sony's PlayStation 5 has been plagued by supply shortages since its release, making it hard to get your hands on one.
Nintendo's Switch console, on the other hand, has been a consistent seller, especially among teens and children. It's sold 14.3 million consoles through September 2021, compared to Sony's 7.8 million.
Sony's PS5 has a higher price point than Nintendo's Switch, at $499 compared to $349.
Nintendo's Switch is flexible, allowing users to dock it with their television and play it like a standard console or take it anywhere as a handheld gaming system.
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Assessing Competitor Presence
Your competitors' social media presence can give you valuable insights into their marketing strategies. Evaluate their social media presence, including their go-to platforms, posting frequency, and engagement rates.
Check if your competitors have accounts on platforms like Facebook, Twitter, Instagram, Snapchat, LinkedIn, YouTube, and Pinterest. Analyze the number of fans/followers, posting frequency, content engagement, and content virality on these platforms.
To get a better understanding of your competitors' social media strategy, ask yourself questions like: What kind of content are they posting? Are they focusing on driving people to landing pages or promoting engagement and brand awareness? How much of their content is original, and do they share curated content from other sources?
Here are some key metrics to consider when evaluating your competitors' social media presence:
- Number of fans/followers
- Posting frequency and consistency
- Content engagement (comments, shares, etc.)
- Content virality (shares, repins, retweets, etc.)
Location
Understanding your competition's location is crucial to assessing their presence. If you're in the e-commerce business, your competition could be selling their products worldwide.
For traditional brick-and-mortar businesses, competition is usually highly localized.
Assess Social Media Presence
To assess your competitor's social media presence, start by evaluating their strategies and go-to platforms. Look at their social media presence, strategies, and go-to platforms.
You can learn much from competitors' social media profiles, which often connect to their websites. Review the social platforms they use and consider the following questions: Are they a good fit for these platforms? What type of content and images do they post?
Check your competitor's engagement rates on various social media platforms, including Facebook, Twitter, Instagram, Snapchat, LinkedIn, YouTube, and Pinterest. Look at the number of fans/followers, posting frequency and consistency, content engagement, and content virality.
Determine if a new social media platform is worth your time by checking your competitor's engagement rates on those sites. To do this, visit the following sites to see if your competition has an account on these platforms: Facebook, Twitter, Instagram, Snapchat, LinkedIn, YouTube, and Pinterest.
Here's a breakdown of what to look for on each platform:
With the same critical eye you used to gauge your competition's content marketing strategy, take a fine-toothed comb to analyze their social media strategy. What kind of content are they posting? Are they more focused on driving people to landing pages, resulting in new leads? Or are they posting visual content to promote engagement and brand awareness?
Identifying Competitor Differentiators
Analyzing competitor strengths and weaknesses is a great way to discover what sets your business apart from the crowd. By looking at competitor strengths, you can identify opportunities for your own business.
Competitors' weaknesses are just as important, particularly if they're aspirational. Analyze areas where they fall short and devise a plan to avoid making the same mistakes.
Pro tip: Look at company and product reviews to find the weaknesses that most bother your audiences. Commonalities can be used in marketing messaging to persuade people to try you instead.
Conducting a competitor analysis can be hugely beneficial for brands. It can be an affordable way to identify many opportunities to improve your business.
Rachel Andrea Go, a marketing director, uses competitor analysis to learn what messages resonate with her audiences. She recommends framing your software as "time-saving" to position it as a solution for project managers and a way to save time.
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Top tip: Don't get too hung up on closing the gap on competitors. Keep your business front of mind at all times. Do the analysis, but think carefully about the opportunities you will seize.
Think of competitor analysis as a chance to reflect on your own business and discover what sets you apart from the crowd. With basic features compared, it's time to dive deeper with differentiators.
The big selling point of the standard and OLED Switch models is that they can be played as either handheld consoles or docked with a base station connected to a TV. What's more, this "switching" happens seamlessly, allowing players to play whenever, wherever.
The PlayStation offering has leaned into market-exclusive games that are only available on its system to help differentiate it from its competitors.
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Frequently Asked Questions
Why is research important for marketers?
Research provides a fact-based foundation for marketing strategy, helping businesses make informed decisions that drive growth and avoid potential pitfalls. By understanding market needs and trends, marketers can make wise decisions that propel their business forward.
Why is it important to identify your competition?
Identifying your competition helps you differentiate your offerings, set competitive prices, and respond to rival marketing efforts effectively. By understanding your competitors, you can gain a strategic edge in the market and make informed business decisions.
Sources
- https://mailchimp.com/resources/what-is-competitor-analysis/
- https://www.coursera.org/articles/competitor-analysis
- https://www.fivecrm.com/blog/learn-from-your-competitors/
- https://www.qualtrics.com/experience-management/brand/research-competitors/
- https://blog.hubspot.com/marketing/competitive-analysis-kit
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