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PCI DSS is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment.
The consequences of non-compliance can be severe, including fines, penalties, and damage to your organization's reputation.
In the United States, for example, fines can range from $5,000 to $100,000 per month, depending on the severity of the breach.
Non-compliance can also lead to a loss of customer trust and loyalty, making it harder to recover from a data breach.
On a similar theme: Why Is Compliance Important
Why PCI DSS is Important
Maintaining PCI compliance is crucial for any business, especially merchants who handle sensitive customer information.
A hefty penalty of up to $500,000 (USD) in fines per incident can be charged if a security breach occurs and the merchant is not PCI compliant.
Data breaches can lead to increased audit scrutiny, which can be a significant burden on businesses.
The cost of dealing with a data breach can be high, including extra money spent on written notifications and business expenses accrued during shutdown periods.
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In addition to financial costs, data breaches can also lead to decreased staff productivity and increased staff burdens.
Customers are more likely to trust businesses with effective security systems in place, leading to increased sales and improved customer loyalty.
Here are some key benefits of maintaining PCI compliance:
- Less Risk: With a PCI-compliant transactional and payment system, your business is at a much lower risk of data breaches.
- Lower Operational Costs: The cost of dealing with a data breach can be high, from having to spend extra money on written notifications to business expenses accrued during shutdown periods.
- Decreased Staff Burdens: In addition to heightened operational costs due to security-related shutdowns, merchants must also deal with increased burdens on staff.
- Heightened Customer Loyalty: Customers hold much greater trust in merchants with effective security systems in place.
Benefits and Requirements
Being PCI DSS compliant is crucial for businesses that handle cardholder data. It's an industry mandate, and those without it can be fined for violating agreements and negligence.
The benefits of PCI compliance far outweigh the cost of implementing and maintaining the compliance requirements. It helps safeguard cardholder data, reducing the chances of data breaches. In fact, during the first six months of 2020, there were 36 billion records exposed through data breaches, with financial motivation accounting for the vast majority of the breaches.
Meeting PCI compliance requirements will help organizations improve their security programs by implementing key security controls, reducing the risk of data breaches. It's estimated that 81% of consumers would stop engaging with a brand online following a data breach.
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To become PCI compliant, merchants and businesses must follow 12 major steps, including implementing firewalls, protecting cardholder data, and restricting access to cardholder data. Here are the 12 key requirements of PCI compliance:
- Implementing and maintaining firewalls to prevent unauthorized access to private information
- Employing appropriate password protections, such as a secure device inventory and regular password changes
- Protecting cardholder data, primarily through encryption processes
- Encrypting all transmitted cardholder data
- Utilizing antivirus and anti-malware software on all devices that interact with primary account numbers
- Embed security into all systems and software development practices
- Restricting access to cardholder data on a “need to know” basis
- Assigning unique IDs to anyone with access to cardholder and transactional data
- Restricting physical access to cardholder data by storing it in a secure, locked physical location
- Creating and monitoring access logs for all activity involving cardholder data
- Scanning and testing security systems for vulnerabilities regularly
- Maintaining a strong security policy that is accessible to all personnel
Benefits
Becoming PCI compliant is a crucial step in protecting sensitive cardholder data. It's an industry standard, and not following it can result in fines, penalties, and a loss of business.
Companies that follow and achieve the Payment Card Industry Data Security Standards (PCI DSS) are considered to be PCI compliant. This framework provides a great starting point to becoming more mature from a security perspective.
Being compliant doesn't make a business automatically secure, but it does provide a solid foundation. A major barrier to building an information security program is simply not knowing where to begin.
Meeting PCI compliance requirements will help organizations improve their security programs by implementing key security controls, reducing the risk of data breaches. This includes implementing firewalls, proper password protection, and encryption of transmitted cardholder data.
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The benefits of PCI compliance far outweigh the cost of implementing and maintaining the compliance requirements. In fact, the cost of a data breach can be devastating, resulting in lost sales, a tarnished brand image, and even lawsuits.
Here are some of the key benefits of PCI compliance:
- Reduces data breaches and protects the data of cardholders
- Avoids fines and penalties
- Improves brand reputation
- Increases customer trust
By becoming PCI compliant, businesses can ensure that their systems are secure, reducing the chances of data breaches. This is especially important in today's digital age, where cyberattacks and data breaches are becoming increasingly common.
In fact, the number of data breaches at corporations was up more than 68% in 2021, beating the previous record-breaking rise in 2017. This highlights the importance of prioritizing data security and becoming PCI compliant.
Overall, becoming PCI compliant is a crucial step in protecting sensitive cardholder data and maintaining a strong brand reputation.
Compliance Requirements
To achieve PCI compliance, merchants and businesses must adhere to the 12 key requirements outlined by the PCI Security Standards Council. These requirements are divided into six categories, each focusing on a specific aspect of information security.
The PCI DSS outlines 12 key requirements for businesses to be compliant, which are further divided into 78 base requirements and over 400 test procedures. This ensures that organizations are thoroughly assessed and meet the necessary standards.
Merchants must implement and maintain firewalls to prevent unauthorized access to private information, and employ appropriate password protections, such as secure device inventory and regular password changes. This is crucial to protect cardholder data and prevent data breaches.
Protecting cardholder data is a two-fold process, requiring merchants to encrypt cardholder data and perform regular scans to ensure no unencrypted data exists. This is a critical requirement to prevent data theft and maintain customer trust.
Merchants must also utilize antivirus and anti-malware software on all devices that interact with primary account numbers, and regularly update software and maintain security systems to prevent vulnerabilities. This is essential to prevent malware attacks and ensure data security.
The 12 key requirements of PCI compliance are:
- Implementing and maintaining firewalls to prevent unauthorized access to private information
- Employing appropriate password protections, such as a secure device inventory and regular password changes
- Protecting cardholder data, primarily through encryption processes
- Encrypting all transmitted cardholder data
- Utilizing antivirus and anti-malware software on all devices that interact with primary account numbers
- Embedding security into all systems and software development practices
- Restricting access to cardholder data on a “need to know” basis
- Assigning unique IDs to anyone with access to cardholder and transactional data
- Restricting physical access to cardholder data by storing it in a secure, locked physical location
- Creating and monitoring access logs for all activity involving cardholder data
- Scanning and testing security systems for vulnerabilities regularly
- Maintaining a strong security policy that is accessible to all personnel
By following these requirements, merchants and businesses can ensure PCI compliance and protect cardholder data from unauthorized access.
Compliance Process
To become PCI compliant, you need to follow a series of security steps outlined in the PCI guidelines. Any company that accepts, transmits or stores a cardholder's private information must be PCI compliant.
The 12 major steps to become PCI compliant include implementing firewalls to protect data, using antivirus and anti-malware software, and updating software and maintaining security systems on a regular basis. You should also restrict access to cardholder data, use unique IDs assigned to those with access to data, and restrict physical access to data storage.
The most recent version of PCI DSS, version 4.0, was released in March 2022, and it's essential to continually follow the six objectives and 12 requirements outlined in the standard.
Here are the 12 requirements in a concise list:
- Implement firewalls to protect data
- Use appropriate password protection (such as 2FA)
- Protect cardholder data
- Encrypt transmitted cardholder data
- Use antivirus and anti-malware software
- Update software and maintain security systems on a regular basis
- Restrict access to cardholder data
- Use unique IDs assigned to those with access to data
- Restrict physical access to data storage
- Create and monitor access logs
- Test security systems on a regular basis
- Create a policy that is documented, and that can be followed
What Happens If You're Non-Compliant?
If you're not PCI compliant, you're putting your business at risk of some serious consequences. Fines for non-PCI compliant websites can range from $86,000 to $4 million.
The most severe penalty for many businesses is the inability to accept payments by credit card at all. This can create massive financial losses, loss of market share, and damage to reputation. An organization suffering this penalty needs to undergo a PCI reassessment by an external Quality Security Assessor (QSA) to regain permission to process payments.
A mandatory forensic examination is also required when a data breach is suspected, which can cost between $20,000 and $50,000 for a Level 2 merchant (1-6 million annual transactions), and upward of $120,000 for a Level 1 merchant (6+ million annual transactions).
You'll also be liable for fraud charges following a security breach, which can lead to lawsuits and further financial losses.
Here are some of the penalties and consequences of being non-PCI compliant:
- Inability to accept payments by credit card
- Fines ranging from $86,000 to $4 million
- Mandatory forensic examination, costing between $20,000 and $50,000 for a Level 2 merchant, and upward of $120,000 for a Level 1 merchant
- Liability for fraud charges following a security breach
Step 2: Remediate
Remediation is a critical step in achieving PCI compliance. It involves fixing the vulnerabilities identified during the assessment phase.
To begin remediation, you should prioritize the vulnerabilities based on their risk level. High-risk vulnerabilities should be addressed first, as they pose the most significant threat to your cardholder data.
Remediation can be a complex process, depending on the size of your business and the number of vulnerabilities identified. It may involve several different activities, such as patching software, updating firewalls, changing passwords, or even redesigning your business processes.
New vulnerabilities can emerge at any time, so you should constantly monitor your systems and conduct regular vulnerability scans to ensure ongoing compliance.
Here's a step-by-step guide to remediation:
- Patch software to fix known vulnerabilities.
- Update firewalls to prevent unauthorized access.
- Change passwords to ensure secure access to systems.
- Redesign business processes to minimize the risk of data breaches.
Remember, remediation is not a one-time activity. It's an ongoing process that requires constant monitoring and maintenance to ensure PCI compliance.
Step 3: Report
Reporting is a crucial part of the PCI compliance process, and it's not just about checking boxes to prove you've done everything right.
The type of report required depends on the size of your business and the number of transactions you process annually. Most small businesses need to complete a Self-Assessment Questionnaire (SAQ).
Reporting is an opportunity to reflect on your security practices and look for ways to improve. This process can provide valuable insights into your security posture and help you identify areas where you can strengthen your defenses.
Larger businesses may need to undergo an onsite audit by a Qualified Security Assessor (QSA) or Internal Security Assessor (ISA).
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Frequently Asked Questions
What is the main objective of PCI DSS?
The main objective of PCI DSS is to safeguard cardholder data and sensitive authentication data. This protection is essential for secure transactions and data integrity.
What is the purpose of PCI DSS set standards?
The primary purpose of PCI DSS is to protect sensitive payment card account data by establishing a global standard for secure data handling. By setting these standards, PCI DSS aims to prevent data breaches and maintain trust in the payment industry.
Sources
- https://www.exabeam.com/explainers/pci-compliance/pci-compliance-a-quick-guide/
- https://www.forbes.com/advisor/business/what-is-pci-compliance/
- https://www.investopedia.com/terms/p/pci-compliance.asp
- https://www.spreedly.com/blog/what-is-pci-compliance
- https://www.blumira.com/blog/the-importance-of-pci-compliance
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