Azure AD Connect Logs: A Comprehensive Guide to Troubleshooting and Management

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Azure AD Connect logs are a treasure trove of information for troubleshooting and management. They provide a detailed record of all synchronization activities, including successes and failures.

The logs are stored in the %programfiles%\Microsoft Azure AD Sync\Bin directory by default. This is where you'll find the logs you need to diagnose issues with Azure AD Connect.

You can configure the log level to suit your needs, from basic to detailed. The default log level is set to Basic, which is sufficient for most use cases.

What are Azure AD Connect Logs?

Azure AD Connect logs are a treasure trove of information that helps administrators troubleshoot issues and ensure compliance with regulatory standards. They provide a detailed record of synchronization errors, authentication failures, and other problems that can occur during the synchronization process.

Logs can be used to identify the root cause of problems and take corrective actions, making troubleshooting a much more efficient process. By regularly checking the logs, administrators can detect anomalies or unexpected behaviors early on, preventing potential disruptions to the synchronization process.

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Azure AD Connect logs serve as an audit trail, providing evidence of activities, changes, and operations performed by Azure AD Connect. This is especially important for organizations that need to adhere to regulatory standards.

Logs can also help detect unauthorized or suspicious activities, such as unexpected changes or sudden surges in synchronization errors, which might indicate a potential security issue.

Here are the five key purposes of Azure AD Connect logs:

  • Troubleshooting: Logs provide detailed information about synchronization errors, authentication failures, and other issues.
  • Monitoring: Regularly checking the logs helps in proactive monitoring of the synchronization process.
  • Audit and Compliance: Logs can serve as an audit trail, providing evidence of activities, changes, and operations performed by Azure AD Connect.
  • Optimization: By analyzing the logs, administrators can gain insights into the performance of synchronization operations and make necessary optimizations.
  • Security: Logs can help detect any unauthorized or suspicious activities.

Understanding Log Entries

Log entries are a crucial part of Azure AD Connect logs, providing valuable insights into the activities, errors, and other diagnostic information related to the operations of Azure AD Connect.

Operational Logs offer a high-level view of synchronization operations, with events at Information level indicating regular sync activities, while Warning and Error level events indicate issues that need attention.

Export and Import Logs provide details about objects being synchronized, showing how many adds, updates, and deletes occurred during each sync cycle.

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AD FS Logs, if you're using federation, will show authentication requests, token issuance, and other related activities, making it essential to look for failed authentication attempts or token issuance failures.

Here are some common Log Entries and their interpretation:

Accessing and Managing Logs

Azure AD Connect logs are stored in two primary locations: the Event Viewer and the Synchronization Service Manager. The Event Viewer is a built-in Windows tool that allows you to view logs from various applications, including Azure AD Connect.

To access the logs in the Event Viewer, navigate to the Applications and Services Logs folder, where you'll find logs related to Azure AD Connect under the Microsoft > AzureADConnect > Sync folder. This is a great place to start troubleshooting any issues you may be experiencing.

The Synchronization Service Manager is a GUI tool that provides detailed logs related to synchronization operations. You can access it by navigating to Start > Synchronization Service.

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Azure AD Connect logs can be accessed using the Synchronization Service Manager tool, which provides detailed logs related to synchronization operations. This tool is installed with Azure AD Connect.

The Event Viewer and Synchronization Service Manager are the two main places to access Azure AD Connect logs. Make sure to check both locations for the most comprehensive view of your logs.

Here are the key locations to access Azure AD Connect logs:

Troubleshooting with Logs

Azure AD Connect logs are crucial for identifying the root cause of problems and taking corrective actions. They provide detailed information about synchronization errors, authentication failures, and other issues.

To troubleshoot with logs, look for events with Warning and Error level in Operational Logs, Export and Import Logs, and AD FS Logs. These events indicate issues that need attention.

Regularly checking the logs helps in proactive monitoring of the synchronization process. Any anomalies or unexpected behaviors can be detected early, preventing potential disruptions.

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By analyzing the logs, administrators can gain insights into the performance of synchronization operations and make necessary optimizations. For example, Event ID 611 indicates a successful synchronization cycle, while Event ID 632 indicates a password sync cycle was initiated.

Here's a breakdown of common log entries and their interpretation:

This information can be used to identify potential issues and take corrective actions, ensuring the smooth functioning of Azure AD Connect.

Log Settings and Health

Log settings are crucial for monitoring and troubleshooting Azure AD Connect. Azure AD Connect logs record activities, errors, and diagnostic information.

Azure AD Connect Health provides a centralized view of sync operations, errors, and performance metrics. You can access its logs for more insights, and the Azure portal will display alerts and recommendations based on these logs.

Diagnostic settings allow you to export metrics and logs from a source service to one destination for analysis and long-term storage. Azure diagnostic settings support several destination types, including an event hub.

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To create a diagnostic settings, locate the diagnostic settings for the service, select diagnostic settings in the Monitoring section, and then select Add diagnostic settings. You can then select the source log categories you want to export and choose their destination.

Malformed logs can be identified by checking the diagnostic settings. This is especially important when using Azure Logs integration, which requires an event hub as the destination.

Here are some examples of source services that can be used with diagnostic settings:

  • Azure Monitor
  • Microsoft Entra ID
  • Spring Apps

Cory Hayashi

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Cory Hayashi is a writer with a passion for technology and innovation. He started his career as a software developer and quickly became interested in the intersection of tech and society. His writing explores how emerging technologies impact our lives, from the way we work to the way we communicate.

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