Azure Mobile Device Management is a game-changer for IT teams, allowing them to manage and secure mobile devices with ease.
With Azure Mobile Device Management, IT teams can enroll devices in seconds, regardless of the operating system. This streamlined process saves time and reduces the administrative burden.
By using Azure Mobile Device Management, organizations can ensure that all mobile devices meet their security requirements, protecting sensitive data and maintaining compliance. This is especially important for industries with strict regulatory requirements.
Azure Mobile Device Management also provides real-time monitoring and reporting, giving IT teams visibility into device activity and security posture. This helps identify potential issues before they become major problems.
Getting Started
To get started with Azure Mobile Device Management, you'll need to sign up for an Azure account and download the Azure portal app on your device.
Azure offers a free trial, so you can test the service without committing to a paid plan.
First, you'll need to create a Microsoft account to access the Azure portal. This will give you a unique username and password to log in.
The Azure portal app is available for both iOS and Android devices, and you can download it from the respective app stores.
Once you've downloaded the app, you'll need to log in with your Microsoft account credentials.
Azure Mobile Device Management is accessible from the Azure portal, where you can manage your devices, policies, and apps.
Device Enrollment
Device enrollment is a critical process in Azure Mobile Device Management. Intune allows users to choose the type of device they are enrolling, which can be categorized and added to a pre-defined group in Azure Active Directory.
This simplifies the administrative overhead for administrators who need to enroll thousands of users. By using Dynamic Azure Active Directory groups, administrators can automate the enrollment process and assign policies accordingly.
To enroll a device, users can select a category in the Intune console, and the device will be added to the corresponding group. This process greatly simplifies the enrollment process and reduces administrative overhead.
However, enrolling Windows endpoints that are already registered in Entra can be a challenge. Administrators may encounter issues when trying to enroll devices that are already registered, especially if they are upgrading licenses or haven't deployed Intune/Entra from the start.
To troubleshoot this issue, administrators may need to use local registry/GPO, PowerShell, or Registry, and may need to create a task in Task Scheduler to enroll MDM. This can be a complex process, and administrators may need to configure a "company portal" in Intune or log into MDM from Windows settings.
Here are the steps to import the necessary ADMX and ADML files:
- Import the mozilla.admx and mozilla.adml files
- Import the firefox.admx and firefox.adml files
- Configure it with configuration profiles in Endpoint Security
Alternatively, administrators can use PSEXEC to execute the enrollment command in the system context. This can be done by using the following command: PSEXEC -s /c /AutoEnrollMDM. This will trigger the enrollment process and resolve the "Access is denied" error.
Device Management
Device management is a crucial aspect of Azure mobile device management. Microsoft Intune allows users to choose the type of device they are enrolling in Intune, and administrators can assign a pre-defined Category to each device, separating devices used for different teams.
This simplifies the administrative overhead for administrators who need to enroll thousands of users. Dynamic Azure Active Directory groups can read the Category assigned to each device and add it to the corresponding group, making it easier to manage devices.
With Intune, administrators can also manage Android, Apple, and Linux devices, including supervision of Apple devices through user login and device enrollment. This provides a unified management experience across different device types.
Microsoft's full offering requires Entra, Intune, and an understanding of its Windows templates and tooling, but it offers a comprehensive solution for managing devices.
Device Management Challenges
Device management challenges are real. IT departments struggle to take control over mobile devices that aren't wired to the corporate network or administered by them.
These devices can be a security risk, as employees often install applications or software without IT's knowledge or approval. This can lead to vulnerabilities and cybersecurity threats.
Employees may not keep their devices updated, which increases the risk of exposure to malware and other security risks. In fact, failing to keep a device updated with the latest patches can make it a target for hackers.
The rise of Bring Your Own Device (BYOD) has only exacerbated these challenges. With personal devices in the workplace, the risk of viruses, hacks, and other cybersecurity threats is elevated.
Here are some common questions IT departments face from employees:
- Are their devices protected by organizational policies?
- Do IT have access to their personal data?
- Will their personal data be wiped out at the time of leaving the organization?
These questions raise complex legal complications that companies must navigate. For example, do IT have permission to search the device, and will the discovered data hold up in an arbitration case?
IT Team Control
As an IT team, having control over devices is crucial to ensure security, productivity, and compliance. Microsoft Intune offers a robust solution with Mobile Device Management (MDM) capabilities, providing administrators with the tools and controls to manage diverse mobile ecosystems.
EMS and Intune provide administrators with the right set of tools and controls to support and manage mobile devices. With flexible management options, EMS allows you to protect user, device, app, and file levels, giving you flexibility and choice in how you solve for various needs within your organization.
You can protect corporate data on unmanaged devices, enabling data protection across a wider range of scenarios. This is especially important as employees often bring their personal devices to work, increasing the risk of security breaches.
Microsoft Intune with MDM is the answer to most concerns related to device management, offering a line of protection and management suite. It provides a unified, modern console for streamlined management of core EMS workflows across Azure AD and Intune.
Here are the key benefits of using Microsoft Intune with MDM:
- Protect user, device, app, and file levels
- Enable data protection across a wider range of scenarios
- Provide a unified, modern console for streamlined management
- Offer a low-cost product that can be implemented completely as a cloud solution
Azure Intune (MDM) is a low-cost product that can be implemented completely as a cloud solution. This makes it an attractive option for organizations looking to simplify their device management processes.
In contrast, JumpCloud is specifically designed for SMEs, offering far more functionality through one solution for identity and devices. It sheds the complexity of Microsoft's ecosystem, making it easier to manage users and devices.
Scheduled Task One
If you're having trouble enrolling devices into Intune, you can create a scheduled task to do the job for you. This task will run under the system context and trigger the deviceenroller.exe with the /c /AutoEnrollMDM parameters.
To create this task, you'll need to use a script that creates a scheduled task. This script will do the same thing as using PSExec, but without the potential issues with ASR rules and AV blocking.
Here's a step-by-step guide to creating this script:
1. Create a new scheduled task under the system context.
2. Set the task to run with the /c /AutoEnrollMDM parameters.
3. Save the task and make sure it's set to run automatically.
By following these steps, you can successfully enroll your devices into Intune without using PSExec. This is a great alternative when you need to enroll devices quickly and easily.
Policies and Compliance
A configuration policy allows you to define what users can and cannot do with their mobile device, including restrictions to lock down devices and require specific profiles like email, VPN, or WIFI.
You can set up compliance policies to ensure devices meet the policies you've set, automatically evaluating the perceived threat level of a device. This means you can take action if a device is jail-broken or rooted, or if someone tries to change their passcode to something shorter than allowed.
Conditional Access policies let you create specific rules for certain users, like only allowing engineers to access files on OneDrive while they're on the company network.
What Is Intune?
Intune is a cloud-based Unified Endpoint Management (UEM) solution that allows you to administer features and settings for various platforms, including Android, iOS/iPadOS, Linux, and Windows.
Microsoft Intune is particularly robust when used to manage Windows systems that are hybrid AD-joined, in combination with other services and security solutions. This is because it supports custom/templated profiles for macOS, compliance policies, shell scripts, Apple Business Manager (ABM), and user/device enrollment options.
You can use Intune to control features and settings, isolate corporate data for certain apps, and receive status updates and alerts through the Intune admin center. This center also offers device configuration and other administrative settings.
Intune has connectors for Active Directory, which enables autopilot enrollment, and certificate-based authentication for endpoints. It also supports ADMX templates to deploy Windows policies and benchmark group policies.
Here are some of the key features of Intune:
- Cloud-based UEM to control features and settings
- Isolation of corporate data for certain apps such as MS Office
- Intune admin center offers status updates and alerts as well as device configuration and other administrative settings
- Connectors for Active Directory (for autopilot enrollment) and certificate-based authentication for endpoints
- ADMX templates to deploy Windows policies and benchmark group policies and Graph API for scripting
Intune is a powerful tool that can help you manage your organization's devices and applications, but it's essential to consider the licensing requirements and costs before implementing it.
Enforce Compliance Policy
A compliance policy ensures that a device always meets the policies you have set, and can automatically evaluate the perceived threat level of a device.
Compliance policies can detect and respond to threats such as jail-broken or rooted devices, or attempts to change the passcode length to something shorter than allowed.
This means you can have peace of mind knowing that your devices are secure and compliant, even when users try to make changes that could compromise security.
You can set up compliance policies to monitor device behavior and take action if necessary, helping to prevent security breaches and data loss.
By enforcing compliance policies, you can maintain a secure and compliant environment for your devices.
Frequently Asked Questions
What is the difference between simple MDM and Intune?
Microsoft 365 MDM is a basic mobile device management solution, while Microsoft Intune is a more advanced, standalone solution offering broader management and security capabilities. Intune provides more comprehensive features for devices accessing Microsoft 365 services and beyond.
Sources
- https://centricconsulting.com/blog/mobile-device-management-microsoft-intune_portal/
- https://jumpcloud.com/blog/comparing-jumpcloud-azure-ad-intune
- https://inthecloud247.com/create-azure-ad-dynamic-device-group-using-mobile-device-management-type/
- https://call4cloud.nl/enroll-existing-entra-azure-intune/
- https://netwoven.com/endpoint-management/azure-intune-device-security-and-management/
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