Delta Airlines Back Online After Major Disruptions

Delta Airlines is back online after a major disruption, and passengers can breathe a sigh of relief. The airline's systems were down for several hours, causing widespread delays and cancellations.

The disruption started early in the morning, with many flights grounded due to a technical issue. Delta's IT team worked tirelessly to resolve the issue, and they were able to get the systems back online by late afternoon.

Passengers were left stranded at airports, waiting for updates on their flights. Some were able to rebook their flights for the next day, while others were offered hotel accommodations and meal vouchers.

Delta's customer service team was overwhelmed with calls and messages, but they worked hard to respond to each passenger's concerns.

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Delta started Thursday's operation with zero cancellations, a significant improvement from the disruption caused by the computer update glitch.

Normal operations are expected to continue Friday and beyond, a welcome relief for passengers who were affected by the outage.

The majority of bags have been reunited with customers, with major initiatives underway at all Delta hubs to ensure that the remaining bags are delivered to their owners by ground delivery or via operating flights.

Delta does not reimburse prepaid expenses, including hotel reservations, vacation experiences, lost wages, concerts, or other tickets.

The company had to manually reset 40,000 servers to help get back online, a massive effort that highlights the scale of the disruption caused by the glitch.

Delta is heavily reliant on CrowdStrike and Microsoft for its cybersecurity, which may have contributed to the severity of the outage.

The computer glitch that hit Delta Airlines was a major disruption to their systems. It occurred on the busiest travel weekend of the summer.

Delta's crew-tracking system, a mission critical tool, was severely impacted. This system is used to pair pilots and flight attendants with flights.

The airline relies heavily on CrowdStrike and Microsoft for its cybersecurity. As a result, they were hit the hardest in terms of recovery capability.

Delta had to manually reset 40,000 servers to get back online.

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Delta canceled hundreds of flights on Monday as it recovered from CrowdStrike failures.

The airline is now back up and running, but faces an investigation by the U.S. Department of Transportation over its response to the outage.

Delta has had less than 100 cancellations in the last seven days, out of over 30,000 flights.

Delta's CEO, Bastian, has spoken out about the outage, saying that CrowdStrike should have tested their technology before implementing it.

He emphasized the importance of testing in a mission-critical 24/7 operation like Delta's.

Delta has already hired prominent litigator David Boies, chairman of the firm Boies Schiller Flexner, in advance of a potential lawsuit against CrowdStrike.

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The DOT has launched an investigation into passenger complaints following the recent Delta Airlines outage. This move was a direct response to the frustration expressed by many passengers.

Delta Airlines has taken steps to make things right, including reimbursing out-of-pocket expenses and issuing travel vouchers. These efforts aim to compensate passengers for the inconvenience caused by the outage.

The estimated cost of the outage to Delta Airlines is between $350 million and $500 million, according to CNBC. This staggering figure highlights the severity of the issue.

Delta has also extended a travel waiver for all customers with travel booked from July 19-28, giving them flexibility in rescheduling their flights.