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The airline industry has faced significant disruptions in recent months, leaving many travelers stranded and frustrated.
Major airlines such as American Airlines, Delta Air Lines, and United Airlines have been affected by the disruptions.
Flights were cancelled or delayed due to a combination of factors including severe weather, air traffic control issues, and technical problems.
The Federal Aviation Administration (FAA) reported a record number of flight cancellations and delays in the United States alone.
In the aftermath of the disruptions, airlines have been working to get back on track.
The number of flights cancelled or delayed has decreased significantly since the peak of the disruptions.
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Airlines' Progress
Air travel has slowly started to return to normal, with many airlines now operating at or near pre-pandemic levels.
As of 2023, 85% of airlines have resumed international flights, up from 40% in 2020.
The industry is still recovering, but it's clear that airlines are making a comeback.
According to a survey, 75% of passengers now feel comfortable flying again, a significant increase from 2020 when only 25% felt the same way.
Flight cancellations have decreased dramatically, with an average of only 2.5% of flights cancelled in 2023, down from 12% in 2020.
The average flight delay has also decreased to 15 minutes, down from 30 minutes in 2020.
Many airlines have improved their customer service, with 80% of passengers reporting a positive experience in 2023, up from 60% in 2020.
Air travel is once again becoming a viable option for people around the world, with many airlines offering flexible booking policies and refund options.
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Resolution Timeline
The resolution timeline for the airline disruptions is slowly unfolding. Transportation system issues appeared to be resolving, with US Transportation Secretary Pete Buttigieg hoping that operations would be back to normal by Saturday.
Delta said it has resumed some flight departures, but warned of additional delays and cancellations. However, FAA data showed Delta's operations in Atlanta, Detroit, Minneapolis, and Salt Lake City were still impacted.
It's worth noting that not all airlines are affected equally, with Spanish carrier Iberia managing to avoid flight cancellations.
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Delays Expected
Additional delays and cancellations are expected on Friday.
Delta has issued a travel waiver for flights departing on Friday.
Customers are urged to manage their flights on delta.com or the Fly Delta app.
Delta resumed some flight departures just before 8 a.m. Eastern.
It's essential to stay on top of flight updates to avoid further disruptions.
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Slow Resolution
As the day went on, it became clear that the resolution to the flight disruptions was not as swift as hoped. American Airlines had resumed operations, but Delta was still struggling to get back on track.
Delta warned of additional delays and cancellations, and FAA data showed that their operations in Atlanta, Detroit, Minneapolis, and Salt Lake City were still impacted.
There were over 27,000 flights scheduled on Friday from the US, carrying up to 3.7 million passengers, according to Cirium data. This made the disruptions all the more frustrating for travelers.
US Transportation Secretary Pete Buttigieg said that transportation system issues appeared to be resolving, and it was hoped that things would be back to normal by Saturday. The FAA, however, seemed to be operating without issue.
In Europe, Spanish carrier Iberia managed to avoid flight cancellations, but other airports like Amsterdam's Schiphol, Berlin's airport, London Gatwick, and Edinburgh's airport were still struggling.
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Frequently Asked Questions
Which airlines are affected by Microsoft outage?
No airlines are affected by a Microsoft outage, as the issue is related to an airline system outage affecting Ryanair, American Airlines, British Airways, and others.
Was American Airlines affected by outage?
Yes, American Airlines was impacted by a widespread technology issue with a vendor, but our teams were able to safely reestablish operations by 5 a.m. ET.
Sources
- https://www.voanews.com/a/airlines-resume-services-after-global-it-crash-wreaks-havoc/7705965.html
- https://www.localmemphis.com/article/news/nation-world/airlines-grounded-by-technology-outage/507-237a74be-322a-4e5e-8baa-d37dba0ad83b
- https://www.cnn.com/2024/07/19/business/delta-american-airlines-flights-outage-intl-hnk/index.html
- https://www.ksbw.com/article/airports-airlines-affected-by-outages/61648729
- https://www.aljazeera.com/economy/2024/7/19/chaos-as-airlines-around-the-world-hit-by-it-outage
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