Google Drive Connection Lost Solutions for App Problems

Losing your Google Drive connection can be frustrating, especially if you rely on it for work or personal projects. This often happens due to network connectivity issues.

A common cause of connection loss is an unstable internet connection, which can be resolved by restarting your router or switching to a different network.

Another reason for connection loss is an outdated Google Drive app, which can be easily updated to the latest version from the Google Play Store or Apple App Store.

If your Google Drive connection is still lost, you can try clearing the app's cache and data, which can be done by going to your device's settings, selecting the Google Drive app, and clicking on "Clear cache" and "Clear data".

Network issues can be frustrating, but they're often easy to resolve.

Disable your antivirus and firewall apps one by one momentarily and try reaccessing your Google Drive. If it works, then the problem was the app that you disabled.

Firewalls and antivirus solutions can sometimes flag Google Drive as suspicious, so you'll need to whitelist it.

This can also happen if you're using a VPN app, especially if it's not configured correctly. Google Drive knows where you usually access it from, so if it thinks you're accessing it from a different location, it may flag it as suspicious.

Router issues can also cause problems, so try switching off your router and restarting after 15-20 seconds.

If you're using a mobile device, you can try the same troubleshooting steps you would on a computer, just with a few differences.

If your security software is blocking the computer's connection to Google Drive servers, you may need to disable it, as you can find the settings under the security software's settings.

Disabling the encrypted connection security scan might be the solution to get Google Drive working again. This is a common issue that can be easily resolved by making a simple change to your security software.

Try uninstalling and reinstalling the Google Backup and Sync app if it's not uploading files to Google Drive. This app runs in the background constantly and might have stopped working due to any reason, so reinstalling it might be all you need to do.

Disabling your security software's encrypted connection security scan might be necessary if it's blocking your computer's connection to Google Drive servers. This can be done under the settings of your security software.

If your security software is the culprit, you'll need to locate the settings where you can disable the encrypted connection security scan.

You may find this option by checking your security software's settings, as mentioned in the example.

Clearing the cache can resolve issues with the Google Drive web app not displaying files and folders correctly.

Sometimes, this is due to obsolete site data. You can delete the cache related to Google Drive by selecting the padlock-shaped View site information icon on the address bar and selecting Site Settings.

Follow by selecting Clear data, then reload Google Drive and check if the missing files show up. If they don’t, you might want to delete the entire browser cache before trying again.

Sometimes, a simple restart of an app can resolve issues.

The Google Backup and Sync app, for instance, runs constantly in the background and can stop working due to various reasons.

If you're using Google Backup and Sync to upload to Google Drive, try restarting it to see if that resolves the issue.

Uninstalling and reinstalling the app can also be a solution, as mentioned in some cases.

This approach has been known to resolve issues with the app not uploading to Google Drive.

If you're experiencing phone upload issues with Google Drive, you can check for the same issues you would on your computer, just a little differently. There are few chances you'll be using anything but the default Google Drive app on the phone, but there are instructions if you are using the mobile web browser too. You can try checking for issues with the default Google Drive app on your phone.