Adding a lead source to Pardot can be a game-changer for your marketing efforts.
By tracking the source of your leads, you can gain valuable insights into how they're finding your content and what's driving their engagement. For instance, if you're running a paid ad campaign, you can see how many leads are coming from that specific source and adjust your strategy accordingly.
Lead source data can also help you refine your targeting and improve the relevance of your content. By analyzing the performance of different lead sources, you can identify patterns and trends that inform your marketing decisions.
Understanding the power of lead source in Pardot can help you make data-driven decisions and optimize your marketing strategy for better results.
What is Lead Source?
Lead Source refers to the physical source of the lead, stamped on the Lead Record, such as a physical event, an inbound from the website, or a BDR pulling it in from LinkedIn Sales Nav. This definition highlights the technical mechanism by which a record came to exist in the database.
However, another perspective views Lead Source as what initiated the person to engage with the company, whether it's through outbound activities, online events, word of mouth, or previous relationships.
According to Client A, Lead Source means the physical source of the lead, while Client B sees it as what action initiated the prospect to engage. This difference in perspective is not just a matter of semantics, but has practical implications for how we approach lead generation and sales.
In fact, Salesforce itself notes that one of the biggest mistakes companies make is ignoring cold leads, and that accurate lead source data is crucial to proving value as a marketer or sales rep.
Here are some key differences between these two perspectives:
Ultimately, understanding Lead Source is crucial to improving sales and marketing strategies, and to accurately reporting on sales and marketing performance. By knowing where leads are coming from, we can tailor our approach to engage with them more effectively.
Importance of Lead Source in B2B Marketing
Understanding Lead Source is crucial in B2B marketing, as it helps you track where your leads come from, uncover the most effective lead generation channel, and determine the ROI of your marketing campaigns.
Lead Source data is essential for making informed decisions about your future marketing budgets and sales strategies. By analyzing Lead Source, you can improve your sales and marketing strategies, and even close deals faster by improving your sales funnel.
There are four ways to populate Lead Source, and it's advisable to stop thinking about the sales funnel linearly, as today, a sales funnel looks more like a highway. Consumers are more informed than ever, so a longer sales cycle can sometimes be the right answer.
Here are five reasons why understanding Lead Source boosts your sales and marketing pipeline performance:
- Track where your leads come from
- Uncover the most effective lead generation channel
- Determine the ROI of your marketing campaigns
- Close deals faster by improving your sales funnel
- Improve your sales and marketing strategies
By understanding Lead Source, you can ask yourself questions like: "Which marketing tactic is working best?" and "Where are most of your Closed Won Opportunities coming from?" This helps you sort and organize sales leads and warm older leads, and even automatize more steps of the lead nurturing process.
Lead Source is not just about the technical mechanism by which a record came to exist in the database, but also about what action initiated the prospect to engage with your company. Marketing tends to favor the first definition, while Sales tends to favor the second.
To accurately track Lead Source, you can use automation in your marketing automation platform or CRM, and update the Lead Source field according to the UTM source field data. This helps you capture a lead or contact's true source and add prospects as Campaign Members to their respective campaigns for both the promotional channel and the conversion point.
Tracking and Capturing Lead Source
Lead source is a crucial aspect of understanding where your leads are coming from, and it's essential to capture this information accurately. According to Client B, "Lead Source asks 'What initiated this person to engage with our company?'".
To capture lead source, you need to use links with UTM parameters, which can be passed through hidden fields on your forms. This will allow you to track the source of your leads and update their lead source field accordingly. The execution for setting up automation varies depending on your system, but the logic for this would be to update the prospect's lead source field to the picklist value based on the UTM source field data.
Using automation to update lead source fields can assist with having a more accurate depiction of where your leads are coming from. This can be achieved by configuring automation to automatically update the lead source field and add prospects as campaign members to their respective campaigns for both the promotional channel and the conversion point.
Here are some key points to consider when tracking and capturing lead source:
- Use links with UTM parameters to track the source of your leads.
- Create hidden fields on your forms to capture UTM data.
- Configure automation to update lead source fields based on UTM source field data.
- Use tools like Campaign URL Builder by Google Analytics or Automated Campaigns App by SaaScend to help create UTM links quickly and efficiently.
By implementing these strategies, you can improve your lead source tracking and capture more accurate data on where your leads are coming from. This will enable you to make informed decisions on where to spend your marketing budget and optimize your campaigns for better results.
Benefits of Lead Source Tracking
Understanding the benefits of lead source tracking can be a game-changer for your business. By analyzing lead sources, you can improve your sales and marketing strategies, and identify which marketing tactics are working best.
With accurate lead source data, you can sort and organize sales leads, warm up older leads, and automate more steps of the lead nurturing process. According to Salesforce, one of the biggest mistakes companies make is ignoring cold leads, so it's essential to prioritize lead source tracking.
Lead source tracking helps you prove your value as a marketer or sales rep, and simplifies your reporting. This is especially important in the B2B marketing reporting arena, where there are many data points and channels to analyze.
Effective reporting is unattainable without prioritizing data quality issues and addressing them first. Kudoz, a native Salesforce solution, identifies data quality issues and suggests personalized fixes, enabling you to:
- Simplify your reporting and prove your value
- Always know where a lead is coming from
- Build a buying group to customize the buying experience
By fixing data quality issues quickly and accelerating monthly and quarterly reporting, you can demonstrate the ROI of your marketing efforts and claim missing Salesforce credit. This is crucial for making informed decisions on where to spend your marketing budget.
Here are some key benefits of lead source tracking:
By implementing lead source tracking, you can make data-driven decisions, optimize your marketing budget, and ultimately drive more revenue for your business.
Frequently Asked Questions
What is the referring URL in pardot?
The referring URL in Pardot is the page a visitor was on before visiting a tracked page for the first time. This field helps track a prospect's source and is populated based on their initial interaction with the Account Engagement tracking code.
Sources
- https://www.kudoz.io/blog/5-reasons-why-lead-source-is-critical-for-salesforce
- https://www.salesforceben.com/the-great-salesforce-lead-source-debate/
- https://www.saascend.com/best-practices-for-lead-source-tracking-capturing-utm-parameters-with-hidden-fields/
- https://greenkeydigital.com/extensibility/
- https://www.salesforceblogger.com/2019/02/26/enrich-your-b2b-marketing-data/
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