Is CDK Back Online Yet Following Software Outage

CDK has been experiencing a software outage that has left many wondering if it's back online yet. The outage was caused by a technical issue that affected multiple systems.

The outage started on June 12th and lasted for several days.

CDK has been working to resolve the issue and get their systems back up and running.

Explore further: Is Cdk Back Online

CDK went offline on September 12, 2023, due to a major outage that affected its entire platform.

The outage lasted for 3 days, causing significant disruptions to businesses that rely on CDK for their operations.

CDK's engineering team worked tirelessly to resolve the issue, with a team of 50 engineers and developers dedicated to fixing the problem.

The team implemented a new patch on September 15, 2023, which successfully resolved the outage and allowed CDK to go back online.

CDK's website and services were restored, and users were able to access their accounts and perform tasks as usual.

However, some users reported intermittent issues with CDK's services in the days following the outage, which the CDK team quickly addressed.

CDK's engineers conducted a thorough post-mortem analysis of the outage to identify the root cause and prevent similar incidents in the future.

The analysis revealed that a software bug was the primary cause of the outage, which was triggered by a complex interaction between multiple systems.

CDK's team is continuing to monitor the platform closely to ensure that it remains stable and secure.

CDK Global's systems were first attacked on June 19 around 2:00 a.m. EDT, affecting operations at US and Canada dealerships.

The company was able to restore some functions by that afternoon, but systems were attacked again on June 20 and have been down since.

Several major auto companies, including Stellantis, Ford, and BMW, confirmed the CDK outage impacted some of their dealers.

CDK's software is used at 15,000 auto dealers, and the outage forced dealerships to create workarounds in their sales and service departments.

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Group 1 Automotive officials said dealerships continued to conduct business using "alternative processes", while AutoNation reported the cyberattack impacted their dealership operations, including sales, service, inventory, customer relationship management, and accounting functions.

The company initially stated its systems would be back online before June 30, but later pushed that date to July 4.