New Relic Pathpoint is a powerful tool that provides business observability, allowing you to see how your business is performing in real-time.
With Pathpoint, you can track key metrics such as revenue, customer acquisition, and retention, giving you a clear picture of your business's overall health.
This level of visibility is essential for making informed decisions and driving growth.
By leveraging business observability, you can identify areas of improvement and make data-driven decisions to optimize your business operations.
What Is New Relic Pathpoint?
New Relic Pathpoint is a bridge that links technical metrics with business strategy, providing real-time insights into user-impacting business stages.
It goes beyond conventional monitoring by modeling system-level data from APM 360 in direct correlation with user-impacting stages.
This allows technical teams to provide business counterparts with visibility into critical metrics that directly impact the business.
Business executives can make data-driven decisions about software investments based on how business processes are functioning.
New Relic Pathpoint empowers both technical and business teams to identify significant changes in business metrics.
Engineers can quickly diagnose if issues in underlying software services are causing these changes, utilizing the full power of the New Relic observability platform.
With Pathpoint, you can start monitoring your stack for free with over 775 integrations available.
Imagine being able to monitor the entire ecommerce process in real time, from a shopper's site entry to checkout and eventual product delivery.
Pathpoint provides detailed performance and uptime business insights, allowing you to pinpoint and address issues before they affect the bottom line.
Key Features
New Relic's Pathpoint offers a range of key features that make it an attractive solution for businesses looking to improve their application performance.
Pathpoint's real-time analytics provide instant visibility into application performance, allowing teams to quickly identify and troubleshoot issues.
With Pathpoint, you can track user experience, server performance, and application errors, all from a single dashboard.
The tool's automatic instrumentation means you don't need to write any code to get started, making it easy to integrate into your existing tech stack.
Pathpoint's flexible data model allows for easy customization and extension, so you can tailor the tool to meet your specific needs.
Customizable dashboards enable you to create a view that's tailored to your team's workflow and priorities.
Business Observability
Business observability is about having a deep understanding of your entire business ecosystem in real time. It's not just about monitoring, but about tracing how every click, every line of code, and every infrastructure fluctuation directly impacts your bottom line.
This level of understanding is what makes business observability so powerful. Imagine being able to see a clear picture of how system operations affect financial outcomes.
According to New Relic, business observability is about drawing a clear line between your technology stack and your financial outcomes. This allows you to make finance-based decisions by assessing the financial impact of system issues.
Here are some key benefits of business observability:
- Make finance-based decisions: Assess the financial impact of system issues by viewing telemetry data alongside critical business metrics to make better decisions.
- Enhance customer experiences and revenue: Analyze system health in relation to actual user-impacting stages and conversion patterns to reduce churn and boost revenue.
- Minimize financial impact of downtime: Easily align, set, and monitor service-level objectives with your business goals for improved service performance that aligns with organizational priorities.
- Optimize resources and costs: Strategically group applications, services, and infrastructure according to business functions to prioritize budget/spend based on ROI and value.
- Use generative AI-powered insights (now in early access): Use natural language prompts with New Relic AI to easily identify cost-saving opportunities and uncover hidden revenue potential.
Documentation and UI
Pathpoint UI is a powerful tool that helps you optimize your business observability. It maps business processes to tangible signals from various services, allowing you to pinpoint issues quickly.
Each Pathpoint flow is divided into high-level business stages, which are a rollup of many services and methods. This gives you a complete health, congestion, count, and infrastructure state of a Pathpoint.
The different stages of a Pathpoint enable you to gain a high-level overview of business processes and identify services and methods presented at the system level for each commercial stage.
New Relic also offers a wide range of documentation to help you get started with Pathpoint. Some of the new documentation includes guides on integrating Amazon MemoryDB and adding custom tags to application logs.
Here are some of the new documentation topics:
- Amazon MemoryDB integration
- Add custom tags (labels) to application logs
- New Relic Pathpoint connects telemetry to business KPIs
- Metric cardinality management made easy
Docs
Documentation is a crucial aspect of any system, and New Relic is no exception. With its robust documentation, you can get up and running quickly.
You can find detailed guides on how to integrate Amazon MemoryDB with New Relic, which enables you to collect telemetry data about your clusters and build dashboards.
The integration process is straightforward, and you can query incoming data to gain valuable insights. This is a game-changer for anyone looking to optimize their application performance.
New Relic also makes it easy to add custom tags (labels) to application logs, which can be a huge time-saver. This feature allows you to categorize and filter your logs with ease.
You can connect telemetry data to business KPIs using New Relic Pathpoint, which provides a clear picture of how your application is performing. This is a powerful tool for any business looking to drive growth and improvement.
Metric cardinality management is also made easy with New Relic, which means you can focus on more important things. This feature helps you to manage and optimize your metrics with ease.
Here's a quick rundown of the key features:
- Amazon MemoryDB integration: enables telemetry data collection and dashboard building
- Custom tags (labels) for application logs: categorize and filter logs with ease
- New Relic Pathpoint: connects telemetry to business KPIs
- Metric cardinality management: made easy with New Relic
UI
Pathpoint UI is a game-changer for business observability.
Each Pathpoint flow is divided into high-level business stages, which provide a rollup of many services and methods, showing the complete health, congestion, count, and infrastructure state.
This top-down approach allows you to share observability data with both technical and non-technical personnel.
These stages enable you to gain a high-level overview of business processes and identify the different services and methods presented at the system level for each commercial stage.
The different stages of a Pathpoint give you a clear picture of where your business or customer journey is impacted, helping you to rapidly pinpoint the problem.
Sources
- https://docs.newrelic.com/docs/release-notes/docs-release-notes/
- https://docs.newrelic.com/docs/new-relic-solutions/business-observability/intro-pathpoint/
- https://newrelic.com/blog/how-to-relic/introducing-pathpoint
- https://cioaxis.com/industry/new-relic-pioneers-business-observability-with-pathpoint
- https://www.apmdigest.com/new-relic-intelligent-observability-platform-released
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