Real User Monitoring New Relic for Improved Digital Experience

Author

Reads 1.2K

Woman in focus working on software development remotely on laptop indoors.
Credit: pexels.com, Woman in focus working on software development remotely on laptop indoors.

New Relic's real user monitoring (RUM) technology provides a comprehensive view of user behavior, allowing you to identify and resolve issues that impact the digital experience.

With New Relic, you can monitor real user behavior in real-time, including page loads, user interactions, and errors. This data helps you understand how your application is performing from the user's perspective.

New Relic's RUM capabilities are powered by a JavaScript agent that collects data from user browsers, providing a detailed understanding of user behavior and performance.

What Is?

New Relic is a leading observability platform that helps you monitor, analyze, and optimize your software systems in real-time. It provides a holistic view of your entire infrastructure, from code to customer experience.

New Relic's full-stack observability feature allows you to monitor any data source, including metrics, traces, logs, and events, regardless of where it originates. This means you can get a complete picture of your system's performance.

Credit: youtube.com, New Relic Real User Monitoring Demo

With AI-powered Insights, New Relic provides proactive alerts and actionable recommendations based on your data analysis. This helps you stay ahead of potential issues before they become major problems.

A unified data platform is at the heart of New Relic, allowing you to analyze all your data in one place with a single unified data platform. This streamlines your workflow and saves you time.

New Relic also offers developer-friendly tools, including code-level insights and integrated profiling tools, to help you debug code faster. This is a huge time-saver and reduces the frustration of trying to track down issues.

Collaboration features in New Relic enable you to share dashboards and insights with your team, making it easier to work together effectively. This is especially useful for distributed teams or those working on complex projects.

Benefits and Features

Real user monitoring is a powerful tool that helps you understand how users interact with your application. It provides insights into page load times, errors, and user journeys to ensure optimal performance.

Credit: youtube.com, New Relic and the power of Real User Monitoring

With New Relic's Real User Monitoring (RUM), you can track real user experience metrics and identify areas for improvement. This feature is particularly useful for optimizing performance and ensuring a great user experience.

Here are some key benefits of using New Relic's RUM:

  • Tracks page load times, errors, and user journeys
  • Provides insights into user behavior and interactions
  • Helps identify areas for improvement and optimization

By using New Relic's RUM, you can gain a deeper understanding of your application's performance and user experience, ultimately leading to improved user satisfaction and business outcomes.

How It Works

New Relic's architecture is built to handle massive data volumes from diverse sources with high performance and flexibility. It's designed to scale up or down as needed.

Data is ingested through various sources, including applications, infrastructure components, logs, and more, via agents or integrations. This data is then collected by regional "Collector" nodes that perform initial processing and route it to the appropriate destination.

The data is normalized for consistency and pre-aggregated for faster analysis. This minimizes processing overhead during query execution, providing faster response times.

Credit: youtube.com, Understanding Benefits Vs Features (Do You Know The Difference?)

New Relic's distributed architecture ensures high availability and redundancy even if regional outages occur. This is made possible by geo-distributed storage.

The query engine analyzes the data location and distributes the workload to relevant storage nodes. Each node processes the query on its local data shard, leveraging pre-processing for efficiency.

Here are some key benefits of New Relic's architecture:

  • Highly scalable: Can handle massive data volumes without performance degradation.
  • Fast queries: Responds to complex queries in milliseconds, ideal for real-time analysis.
  • Fault-tolerant: Distributed design ensures high availability and resilience even if nodes fail.
  • Cost-effective: Efficient data storage and processing optimizes resource utilization.

More Engaging Experience

A more engaging user experience is crucial for any website or application. By optimizing the user experience, you can keep users engaged and improve satisfaction, leading to an increase in return visits, longer time spent on your website, and higher conversion rates.

Optimizing the user experience involves defining user segments based on browser, device, or region, and correlating to resources used, errors thrown, and user actions. This helps you understand how different users interact with your application.

Pages that respond quickly and feel more interactive deliver a more intuitive experience. You can achieve this by optimizing your web apps, ensuring smooth customer interactions, and quickly identifying the root cause of slow load times.

Credit: youtube.com, Features and Benefits

To speed up MTTR (mean time to resolve) for slow page load times, system problems, and web navigation errors, you can analyze different pages, objects, and visits. This helps you identify the root cause of issues and resolve them quickly.

Here are some key benefits of a more engaging user experience:

  • Optimize the user experience by defining user segments based on browser, device, or region and correlating to resources used, errors thrown, and user actions
  • Ensure smooth customer interactions by quickly identifying the root cause of slow load times, whether issues are with the code or the network
  • Speed MTTR for slow page load times, system problems, web navigation errors, and other malfunctions with analysis of different pages, objects, and visits

With Real User Monitoring (RUM), you can gain insights into how users interact with your application, which can be invaluable for optimizing performance and identifying areas for improvement.

Customization and Analysis

You can filter and share reports with customers or key stakeholders using Pingdom real user monitoring, allowing them to edit their own view.

Reports can be filtered by the end user, and top-level dashboards give you a quick summary of how multiple websites or applications are performing before you dive deeper.

The page-level metrics make it easy to focus on the most important pages on your site, such as checkout pages, signup pages, or your blog.

Credit: youtube.com, Real-user monitoring support for Google Core Web Vitals

Data segmentation provides deeper insights on monitored load times, making it easy to identify opportunities for improving the overall user experience.

Here are some key benefits of data segmentation:

  • Capture RUM analytics on usage across mobile and web applications by geography, browser and device type
  • Simplify root cause analysis with a single, segmented view of key performance metrics that pinpoint exactly how and where to improve the user experience
  • Quickly identify and resolve which segments of customers are experiencing issues with real-time, root cause analysis across geographies, browser types, devices and more

Our page grouping feature gives you the ability to consolidate performance metrics for a group of related pages and share high-level summaries, making it easy to identify areas for improvement.

Optimize Digital Experience

Optimizing your customers' digital experience is crucial for any business. You can discover how and where site performance issues affect the end-user experience to reduce troubleshooting time.

Patrick Flanagan, SVP of Digital Marketing and Strategy at Simon Property Group, emphasizes the importance of optimizing digital experience. By viewing performance trends over time and making data-driven decisions, you can improve the end-user experience.

Troubleshooting performance issues from the end-user perspective is key. By monitoring the health and performance of your website, you'll always be the first to know when an incident occurs.

Credit: youtube.com, Troubleshoot and Optimize Customer Experience With Digital Experience Monitoring

With Pingdom real user monitoring, you can set performance levels for what you consider satisfactory. This ensures your customers get the site experience they deserve.

Some key performance metrics to analyze include Apdex score, load time, and time to first byte. These metrics help you understand how users interact with your application and identify areas for improvement.

Resource breakdowns quickly identify where and how to boost performance. Whether images need to be optimized or stylesheets and scripts need to be minified or cached, Retrace RUM points you in the right direction and provides actionable insights.

Here are some benefits of using Retrace RUM:

  • Optimize business-critical application performance with graphs and charts that visualize customer engagement and provide drill-down capabilities
  • Easily capture code-level insights for improving frontend resource performance
  • Quickly pivot from RUM data to request traces and logs for greater context to the issues you’re troubleshooting

By prioritizing user experience with real user monitoring, you can identify bottlenecks and make informed optimizations to deliver great performance to your valued customers.

Dashboards and Visualizations

New Relic's customizable dashboards and visualizations allow users to create personalized views of performance metrics.

This feature enhances visibility and simplifies data analysis, making it easier to identify and resolve performance bottlenecks.

Credit: youtube.com, Dashboards and Custom Visualizations

Users can track key metrics like response times, throughput, and resource utilization to pinpoint performance issues.

With New Relic, you can quickly respond to outages and critical issues with real-time alerts and detailed visualizations.

New Relic's dashboards and visualizations provide a clear and concise view of performance data, empowering developers, operations teams, and business leaders to make data-driven decisions.

Here are some key benefits of New Relic's dashboards and visualizations:

  • Enhanced visibility into performance metrics
  • Simplified data analysis
  • Real-time alerts and detailed visualizations
  • Improved decision-making with data-driven insights

New Relic's dashboards and visualizations are a powerful tool for improving the performance, reliability, and scalability of software systems.

Frequently Asked Questions

What is real-time user monitoring?

Real-time user monitoring (RUM) tracks and measures the end-user experience in an application, providing insights into performance and usability. It helps identify issues that affect user experience, such as slow page loads and errors.

What is the difference between synthetic monitoring and real user monitoring?

Synthetic monitoring checks app components in a simulated environment, while Real User Monitoring observes real users' experiences in the wild. This difference helps you identify issues before they affect users and understand their actual performance.

What is the difference between APM and RUM?

APM (Application Performance Monitoring) predicts future performance issues, while RUM (Real User Monitoring) focuses on current user experiences, highlighting actual issues as they happen

Glen Hackett

Writer

Glen Hackett is a skilled writer with a passion for crafting informative and engaging content. With a keen eye for detail and a knack for breaking down complex topics, Glen has established himself as a trusted voice in the tech industry. His writing expertise spans a range of subjects, including Azure Certifications, where he has developed a comprehensive understanding of the platform and its various applications.

Love What You Read? Stay Updated!

Join our community for insights, tips, and more.