The New Relic Slack integration allows you to automate tasks and streamline your workflow by sending notifications and alerts directly to your Slack channels.
With this integration, you can customize the types of notifications you receive and how they are displayed in Slack. For example, you can set up alerts for specific errors or performance issues.
New Relic's integration with Slack enables you to automate tasks such as triggering workflows and sending notifications to specific channels. This helps reduce noise and clutter in your Slack channels, making it easier to focus on what's important.
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Setting Up New Relic Slack Integration
To set up New Relic Slack integration, you'll need to have the New Relic application installed in your Slack workspace. A workspace administrator must approve the application before you can individually install it. This is a prerequisite for setting up the integration.
You can quickly connect New Relic to Slack using a Zapier template, which is one of the most popular templates available. To do this, you'll need to set up a new Slack destination and then follow the steps to integrate your workflows.
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Here's a summary of the steps to migrate your legacy Slack destinations to the new Slack destination:
- Set up a new Slack destination.
- For each workflow that sends to the legacy Slack destination, do the following:
You can also integrate Slack with errors inbox, which allows you to organize your errors by team or project. To do this, you'll need to select the errors inbox, configure notifications, and authenticate with Slack.
First Setup
Getting started with your New Relic Slack integration is easier than you think. You can quickly connect New Relic to Slack with a Zapier template.
First, you'll want to set up your first integration. This is a straightforward process that can be completed in no time. Just head over to Zapier and start connecting the two apps.
With Zapier, you can integrate everything from basic data entry to end-to-end processes. This means you can automate business-critical workflows with ease.
Prerequisites
To set up New Relic Slack integration, you'll need to have the New Relic application installed in your Slack workspace. This is a requirement for the integration to work.
A workspace administrator must approve the application before you can individually install it. If you need assistance with this step, you can follow the steps in the UI.
Your Slack workspace needs to have the New Relic application installed, specifically either the standard New Relic application or the EU App for one.eu.newrelic customers.
Understanding Zapier
Zapier makes it easy to integrate New Relic with Slack - no code necessary.
Zapier is a tool that helps you connect different apps and services without needing to write any code. It's like a digital Lego set, where you can snap together different blocks to create something new.
You can get set up with Zapier in minutes, according to Zapier itself. This means you can start automating tasks and streamlining your workflow quickly.
Zapier works by allowing you to create custom integrations, called "Zaps", which can automate tasks between different apps.
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Integrate Business Parts
You can integrate crucial parts of your business with Zapier. With Zapier, you can integrate everything from basic data entry to end-to-end processes.
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Zapier allows you to automate business-critical workflows. People automate everything from basic data entry to end-to-end processes with Zapier.
Here are some of the business-critical workflows that people automate with Zapier:
- Integrate New Relic and Slack
To migrate your legacy Slack destinations to the new Slack destination, follow these steps.
Unlock Automation
With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
The power of automation lies in its ability to streamline processes and reduce manual work, freeing up your team to focus on high-value tasks.
By connecting New Relic and Slack, you can unlock automation and create a seamless workflow that saves time and boosts productivity.
Configuring Triggers and Actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
You can choose from various triggers, such as New Alert or Deployment, New Public Message Posted Anywhere, and New File. These triggers start your Zap instantly.
To configure triggers and actions, you need to select the trigger and choose the action. For example, you can choose New Deployment and send deployment information to New Relic.
Here's a list of available triggers and actions:
- New Alert or Deployment: Triggers when we get a webhook for alert or deployment.
- New Public Message Posted Anywhere: Triggers when a new message is posted to any public channel.
- New File: Triggers when a new file is uploaded to your workspace.
- New Deployment: Sends deployment information to New Relic.
- New Team Custom Emoji: Triggers when a custom emoji has been added to a team.
- New Mention: Triggers when a username or highlight word is mentioned in a public #channel.
Note that the specific triggers and actions available may vary depending on the apps you're integrating.
Triggers and Actions
Triggers are events that start a workflow, and actions are events a Zap performs. A trigger can be an instant event or an event that starts a Zap instantly.
In Zapier, you can create workflows that connect your apps to automate repetitive tasks. Triggers can be set up to start a Zap instantly or based on a specific event.
Let's take a look at some examples of triggers. You can trigger a Zap when a new alert or deployment is received via a webhook, or when a new public message is posted to any public channel.
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Here are some specific examples of triggers:
- New Alert or Deployment Trigger: This trigger starts a Zap when a new alert or deployment is received via a webhook.
- New Public Message Posted Anywhere Trigger: This trigger starts a Zap when a new message is posted to any public channel.
- New Message Posted to Channel Trigger: This trigger starts a Zap when a new message is posted to a specific #channel you choose.
- New File Trigger: This trigger starts a Zap when a new file is uploaded to your workspace.
Actions are events a Zap performs, and can be used to automate tasks and workflows. For example, you can send deployment information to New Relic or create a new record or update an existing record in your app.
Here are some specific examples of actions:
- New Deployment Action: This action sends deployment information to New Relic.
- New Team Custom Emoji Action: This action triggers when a custom emoji has been added to a team.
- New Mention Action: This action triggers when a username or highlight word is mentioned in a public #channel.
Some popular apps that can be used as triggers or actions include Jira Software and Azure DevOps.
Create Webhook
To create a webhook, start by enabling incoming webhooks in your workspace. This will refresh the page and reveal additional options.
Select the Incoming Webhooks option from the left pane and toggle Activate Incoming Webhooks to on.
Scroll down to the Webhook URLs for Your Workspace section and choose Add New Webhook to Workspace. This will trigger a shortcut version of the installation flow for Slack apps.
You could also generate webhooks programmatically, but this shortcut version is completely self-contained and doesn't require building any code.
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Error Handling
Error handling is crucial when integrating New Relic and Slack with Zapier. With Zapier, you can automate business-critical workflows, but you need to be prepared for potential errors.
Zapier allows you to integrate everything from basic data entry to end-to-end processes, which can sometimes go awry.
You can use Zapier's error handling features to catch and resolve issues before they affect your business.
Integrating crucial parts of your business, like New Relic and Slack, requires careful attention to detail and a plan for error handling. With Zapier, you can automate business-critical workflows.
Track Your Deployments
By tracking your deployments, you can identify and fix issues before they affect your customers. This is especially important during deployment windows, when errors can occur and cause problems.
You can create separate workloads for your staging and production environments. This allows you to test and refine your code in a safe space before deploying it to the live environment.
Any errors that occur during deployment windows will be grouped by environment and sent to the corresponding Slack channel. This helps you pinpoint exactly when and where the error occurred, making it easier to troubleshoot and resolve the issue.
This integration helps you ensure your code is working properly before and after deployments, giving your customers a great experience.
Sources
- https://zapier.com/apps/new-relic/integrations/slack
- https://blog.stackademic.com/new-relic-send-alert-notification-to-slack-26ac704d2777
- https://docs.newrelic.com/docs/alerts/get-notified/notification-integrations/
- https://stackoverflow.com/questions/77393471/how-to-send-error-message-to-slack-in-new-relic
- https://newrelic.com/blog/how-to-relic/errors-inbox-with-slack-and-apm
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