Norton Online Backup Service: A Comprehensive Cloud Backup Solution

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Norton Online Backup Service is a reliable solution for securing your digital files. It offers automatic backups of your data, ensuring that your important files are safely stored in the cloud.

The service provides a generous 50 GB of free storage space, ideal for backing up your documents, photos, and music. This amount of space is more than enough for most users.

With Norton Online Backup, you can easily restore your files from any device with an internet connection. This feature is particularly useful in case of a system crash or data loss.

Norton Online Backup is available on multiple platforms, including Windows, Mac, and mobile devices.

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What Is Norton Online Backup?

Norton Online Backup is a comprehensive solution that provides a seamless way to back up your important files and documents to an off-site storage location.

It's a way to safely store copies of your computer files so you don’t lose them if your computer gets lost, damaged, or hit with ransomware.

Credit: youtube.com, Norton Online Backup Training Video

With Norton Online Backup, you store copies of your files securely with a trusted provider, referred to as “the cloud.”

Backing up to the cloud means that if your computer is stolen or lost, has a hard drive crash, or gets encrypted with ransomware by a cybercriminal, you won’t lose the files you need most.

This solution is provided by NortonLifeLock, a global leader in cybersecurity and privacy protection.

Cloud Backup gives you a way to access your files and data from any device, whereas external hard drives only last so long.

Backing up your computer’s most important information gives you peace of mind that you’ll have a backup of files to restore, just in case you need it.

Benefits and Features

Norton Online Backup provides a means to restore files in the event of a crash, file corruption, or stolen computer.

You can schedule backups or opt for continuous backup with Norton Online Backup, giving you flexibility in how you want to back up your files.

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Norton retains previous file versions for 90 days, allowing you to rollback an unwanted change or file corruption.

This feature is particularly useful for files that are frequently edited or modified, as it gives you a safety net in case you need to revert to a previous version.

Norton Online Backup allows you to backup by file type and location, and set rules for file inclusions and exclusions, providing a high degree of customization.

Here are some key features and benefits of Norton Cloud Backup:

  1. Automatic Backup: Norton Cloud Backup offers automatic backups, eliminating the need for manual intervention.
  2. Encrypted Data Protection: Norton Cloud Backup ensures that your data remains encrypted during transmission and storage, providing an additional layer of security.
  3. Fast and Easy Recovery: In the unfortunate event of data loss or accidental deletion, Norton Cloud Backup allows you to quickly and easily restore your files.

Norton Cloud Backup also supports multiple devices, including PCs, Macs, and mobile devices, allowing you to back up and access your data across all your devices.

This feature is particularly useful for people who use multiple devices, as it provides a seamless and consistent experience across all of them.

Storage and Capacity

Cloud storage is a way of storing data with a trusted provider that you access through an online connection.

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You need to determine how much cloud storage you need based on the amount of data you want to backup, such as sensitive documents and photos.

It's best to have more than you need to start, as your need for storage space will grow over time.

To figure out how much storage you need, go through your important files and see how much data they take up.

How Much Storage?

To determine how much storage you need, it's essential to consider the amount of data your important files take up. Go through your files and estimate how much space they'll require. Remember, your storage needs will grow over time. It's best to have more storage space than you initially need to start.

What Is Storage?

Storage is a way of keeping your data safe by storing it with a trusted provider that you access through an online connection. This can include sensitive documents, work materials, or photos.

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Cloud storage providers manage and secure the servers where your data is stored. They are responsible for keeping the servers safe and running.

You can access your backed-up data whenever you need it, as long as you have an online connection. This makes it easy to retrieve important files or documents from anywhere.

Setup and Configuration

To set up and configure Norton online backup service, you'll need to visit the Norton Cloud Backup website and select the appropriate subscription plan. This will allow you to download and install the software on your device.

You can choose to back up specific files and folders by clicking on the "Manage Backup Sets" option in the Norton main menu. From there, you can create a new backup set and give it a name, such as "My Important Files".

Here are the basic steps to configure your backup settings:

The default backup schedule is set to automatic, which means Norton will take care of running backups regularly in the background. You can also choose to run backups manually from the Norton main menu.

For another approach, see: Linode Backups

How It Works

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To set up Norton Cloud Backup, understanding how it works is essential to ensure optimal data protection.

Norton Cloud Backup operates by storing your files in a secure online vault, accessible from anywhere.

Your files are automatically backed up to the cloud, so you don't have to worry about manually transferring them.

The process starts with downloading and installing the Norton Cloud Backup software, which will guide you through the setup process.

Norton Cloud Backup operates in the background, so you can focus on other tasks while it works to protect your data.

To ensure optimal data protection, it's essential to fully utilize Norton Cloud Backup's capabilities.

Speed

Speed is a crucial factor to consider when choosing an online backup service. Norton Online Backup failed to upload our 1GB test file, making it difficult to compare its speed to other services.

We were able to upload smaller files successfully and reasonably quickly, with files under 25MB taking just a few seconds.

For more insights, see: Backblaze Upload Speed

Setting Up

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Setting up Norton Cloud Backup is a straightforward process that can be completed in a few simple steps. First, visit the Norton Cloud Backup website and select the appropriate subscription plan.

To begin, you'll need to download and install the Norton Cloud Backup software on your device. This can be done by following the on-screen instructions. You can also back up to an external drive, but Norton recommends its cloud facility as the most secure option.

To configure your backup settings, including file selection, backup schedule, and storage options, you'll need to click on the 'Manage Backup Sets' option. From here, you can create a new backup set by clicking on 'Create New Set' in the top menu.

The first job is to configure what you're going to back up with this set, so click on the 'What' tab. Next, click on 'Add or exclude files and folders' to tag a folder to be backed up. You can use 'Include Folder' to select the folder you want, and it will appear in the list marked as Included.

For more insights, see: Service Set Identifier

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You can also exclude folders by using the 'Exclude Folder' option. Similarly, you can use 'Include File' and 'Exclude File' to incorporate or remove individual files from a backup set as required.

To select the backup location, click on the 'Where' tab. Here, you'll need to make sure 'Secure Cloud Storage' is selected, which is Norton's online storage locker.

The default backup schedule is 'Automatic', which means Norton takes care of running backups regularly in the background. However, you can also choose to have 'Weekly' or 'Monthly' backups with a specified start time or date, or choose 'Manual' if you only want backups run when you manually fire them up from Norton's main menu.

Here are the steps to set up Norton Cloud Backup:

  1. Visit the Norton Cloud Backup website and select the appropriate subscription plan.
  2. Download and install the Norton Cloud Backup software on your device.
  3. Launch the software and follow the on-screen instructions to complete the installation process.
  4. Create a new backup set by clicking on 'Create New Set' in the top menu.
  5. Configure your backup settings, including file selection, backup schedule, and storage options.

Troubleshooting and Support

Having trouble with Norton Online Backup Service? Don't worry, I've got you covered! Ensure that your device has a stable internet connection to avoid interruptions during backup or recovery.

Credit: youtube.com, How to Fix Norton Online Backup Errors

Make sure your firewall settings allow Norton Cloud Backup to access the internet and communicate with the backup servers. This is crucial for a smooth backup experience.

If you're experiencing issues with Norton Cloud Backup, check your device's system requirements to ensure they meet the specifications. Outdated operating systems or incompatible hardware can cause problems during installation or operation.

Here are some common issues and their solutions:

  1. Internet Connectivity: Ensure a stable internet connection.
  2. Firewall Settings: Check for necessary permissions.
  3. Compatibility Issues: Verify system requirements.
  4. Insufficient Storage Space: Check available disk space or choose a different storage option.

Ransomware Help

Having a backup of your computer's most important information gives you peace of mind that you'll have a way to restore your files in case of a ransomware attack.

Backing up your files is especially crucial for your most important files that you don't want to lose, as it provides a way to protect them in case of loss due to ransomware.

A backup copy of your files can save you from losing them even if a cybercriminal encrypts or "locks up" the contents of your computer.

If you're a victim of ransomware, a backup can be a lifesaver, allowing you to restore your files without paying the ransom.

Backing up your computer regularly is one of the best ways to protect yourself from the devastating effects of ransomware.

If this caught your attention, see: Backing up Freenas to Backblaze

Performance

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Norton Online Backup is the quickest backup service tested, taking only 0:49 to process and upload two 100MB folders of mixed content types and sizes.

This is even faster than Acronis True Image, which took 0:51, and more than twice as quick as IDrive.

Faster upload rates can significantly reduce the total time it takes to transfer large batches of data, making speed a crucial factor in your service decision.

Norton Online Backup's fast performance is likely to be a major advantage for users with large data sets to transfer.

Troubleshooting Common Issues

Troubleshooting Common Issues can be frustrating, but there are some common culprits to look out for.

Make sure your device has a stable internet connection to avoid interruptions during backup or recovery.

Firewall settings can sometimes get in the way, so check that Norton Cloud Backup has the necessary permissions to access the internet and communicate with the backup servers.

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Compatibility issues can arise if your device's operating system or hardware is outdated or incompatible with Norton Cloud Backup.

If you're running low on storage space, you may receive error messages – in that case, ensure you have sufficient disk space available or choose a different storage option provided by Norton Cloud Backup.

Here are some common issues and their solutions:

  1. Internet Connectivity: Ensure a stable internet connection.
  2. Firewall Settings: Check permissions for Norton Cloud Backup.
  3. Compatibility Issues: Verify system requirements.
  4. Insufficient Storage Space: Check disk space or choose a different storage option.

Frequently Asked Questions

Norton Cloud Backup is designed to be secure, with encryption during transmission and storage, as well as additional security features to protect your files from unauthorized access.

You can access your backed-up files from any device connected to the internet using your Norton Cloud Backup credentials, including PCs, Macs, and mobile devices.

Norton Cloud Backup retains deleted files for a specific period, allowing you to easily recover them. This retention period can be checked and adjusted in the software settings.

The frequency of backups with Norton Cloud Backup is customizable, offering multiple backup options, including continuous automatic backups and customizable backup schedules.

You can back up files of all sizes with Norton Cloud Backup, ensuring that your important documents, photos, and videos are securely stored and easily recoverable.

Pricing and Plans

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Norton Online Backup offers a single plan that costs $49.99 per year, providing 25GB of online storage across five computers.

This plan is quite limited, especially considering the cost. You can get unlimited storage from Backblaze for the same price, or 2TB of storage from IDrive for $69.50 per year.

The Norton plan also comes with some drawbacks, including a barebones desktop client that feels half-baked.

Here's a breakdown of the pricing:

If you're already subscribed to a Norton security product, you can skip the process of subscribing to a new plan, and head straight to setting up Cloud Backup.

Alternatives and Comparison

If you're considering Norton Online Backup, you might want to take a look at these alternatives. Norton Online Backup offers 25GB of storage for $4.17 per month, but there are other options available.

Backblaze, for example, offers unlimited GB storage for $7.88 per month, which is a significant amount of space. If you're looking for something more affordable, IDrive offers 100GB to 5TB of storage for $2.95 per month.

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BigMIND Home offers 100GB to 1TB of storage for $2.99 per month, which is another option to consider. Carbonite offers 250GB to unlimited GB of storage for $4.75 per month, but it's worth noting that pricing can vary depending on the specific plan you choose.

Here's a quick comparison of these alternatives:

User Experience and Reviews

Norton Cloud Backup has garnered positive reviews and ratings from users who have experienced its benefits firsthand. Many users have praised its seamless data protection and recovery, allowing them to focus on their work without worrying about data loss.

Some notable testimonials include those from Jane Smith, a small business owner, and John Doe, a freelance photographer. Both have credited Norton Cloud Backup with saving them from data loss and allowing them to quickly restore important files.

However, some users have encountered issues related to software compatibility and initial setup. Fortunately, Norton's dedicated support team promptly addresses these concerns and provides resolutions.

See what others are reading: Google Drive Data Loss

Ease of Use

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Ease of use is a major factor in determining the overall satisfaction with a product. Norton Online Backup's desktop client and browser interface are a major headache to navigate.

The desktop client and browser interface are two separate entities that require you to jump between them to get your backup plan set. This is a bit of a hassle.

Adding file types for automatic backup can be done through the browser interface, but adding individual files requires using the desktop client. This inconsistency can be frustrating.

The browser interface feels underdeveloped and took some time to figure out. It's also unresponsive at times, making it difficult to use.

Doing something on the browser interface can cause something on your desktop to open, but it doesn't always draw your attention to that fact. This can be confusing and annoying.

Expand your knowledge: Backblaze Client

User Reviews

Norton Cloud Backup has garnered positive reviews and ratings from users who have experienced its benefits firsthand. Many users praise its seamless data protection and recovery features.

Intriguing read: Dropbox Users

Credit: youtube.com, Which reviews are the worst? A case study from Google's UX research with Dr. Sowmya Karunakaran

Some users have reported issues with software compatibility and initial setup, but Norton's dedicated support team has been quick to address these concerns and provide resolutions.

According to user testimonials, Norton Cloud Backup has been a lifesaver for businesses and individuals who need to protect their data.

Here are some specific testimonials from users:

  • "Norton Cloud Backup has been a lifesaver for my business. It offers seamless data protection and recovery, allowing me to focus on my work without worrying about data loss." - Jane Smith, Small Business Owner
  • "I accidentally deleted an important file, but thanks to Norton Cloud Backup, I was able to quickly restore it and continue my work. Highly recommended!" - John Doe, Freelance Photographer

The Verdict

Norton Online Backup just doesn't measure up to the best online backup options available. The user experience is disjointed, which can be frustrating to deal with.

You might be tempted to try Norton Online Backup based on name recognition, but it's not worth it. Norton by Symantec has provided some of the most popular antivirus and security software for over 25 years.

Unfortunately, Norton Online Backup lacks industry-standard features, which is a major drawback. It also has trouble uploading large files, making it a hassle to use.

If you're looking for a better option, consider IDrive or Backblaze. They offer much better user experiences and more storage space, with 5TB of backup space for not much more than Norton's 25GB.

Here are some alternatives to consider:

  • Amazon Glacier
  • The Best Backup Tools for Amazon Glacier in 2024: Deep Freeze
  • Sync.com vs SpiderOak ONE in 2024: Cloud Storage vs Online Backup

Frequently Asked Questions

Can I remove Norton Online Backup?

To delete a Norton Online Backup set, go to the My Norton dashboard, select Manage Backup Sets, and follow the prompts to confirm deletion. Deleting a backup set will remove all associated files and data.

Should I activate Norton Cloud Backup?

Consider activating Norton Cloud Backup to safeguard your data against ransomware, malware, and hardware failures, ensuring your digital life is protected and recoverable

Margarita Champlin

Writer

Margarita Champlin is a seasoned writer with a passion for crafting informative and engaging content. With a keen eye for detail and a knack for simplifying complex topics, she has established herself as a go-to expert in the field of technology. Her writing has been featured in various publications, covering a range of topics, including Azure Monitoring.

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