Resetting OneDrive can be a lifesaver when you're experiencing common problems, such as sync issues or errors accessing your files.
If you're having trouble syncing files, try resetting OneDrive by going to the OneDrive settings, clicking on "Sync" and then selecting "Reset Sync" to resolve the issue.
OneDrive sync issues can be caused by outdated software, so make sure your OneDrive app is up to date to avoid this problem.
If you're still experiencing issues after resetting OneDrive, you can try resetting your OneDrive account by going to the OneDrive website, signing in, and clicking on "Account" and then "Reset account" to resolve the issue.
Troubleshooting
If OneDrive doesn't start automatically after resetting, you may need to manually launch it.
Run %localappdata%\Microsoft\OneDrive\onedrive.exe to reopen it, or find OneDrive in the Start menu and click on the application.
If you had specific settings, like syncing only certain folders, you'll need to redo that once the sync is complete.
If you're running into issues with no solution, try uninstalling and reinstalling OneDrive.
Try Restarting First
Try restarting OneDrive first, it may fix any connection problems that are causing it not to sync properly.
One of the simplest troubleshooting steps is to restart OneDrive, and it's often the solution to many syncing issues.
To do this, right-click the OneDrive icon in the desktop's system tray, click the gear icon, then go to Pause Syncing > Quit OneDrive.
A notification window will appear asking if you're sure you want to close OneDrive. Click the "Quit OneDrive" button to confirm.
Once you've quit OneDrive, its icon will disappear from the system tray. Now you need to launch it again by typing "OneDrive" in the Windows Search box and then choosing the "OneDrive" app from the search results.
If OneDrive doesn't start automatically, you can manually launch it by running, %localappdata%\Microsoft\OneDrive\onedrive.exe.
No Solution Issues
Dealing with issues that seem to have no solution can be frustrating. One option is to uninstall and reinstall OneDrive.
Sometimes, a fresh start is all you need. To uninstall OneDrive in Windows 10, go to Settings > Apps > Apps and features, then select Microsoft OneDrive and click Uninstall.
Type the Command
To initiate the reset process, type the command %localappdata%\Microsoft\OneDrive\onedrive.exe /reset in the Windows Command Prompt.
You can also enter this command in the "Run" dialogue box by pressing the Windows Key + R.
For the 64-bit version, use the command %localappdata%\Microsoft\OneDrive\onedrive.exe /reset, just like the 32-bit version.
The command will initiate the reset process, restoring OneDrive to its default settings and re-syncing all your OneDrive files.
The reset process will briefly display a popup near the system tray area.
Wait for the reset to complete, and then you'll see a pop-up window indicating the process is finished.
The system tray's OneDrive icon will disappear momentarily and reappear, signaling the reset process is complete.
Understanding OneDrive
OneDrive syncs with your Windows 10 device to back up your files to the cloud.
The syncing process can sometimes be disrupted, causing issues that prevent it from working correctly.
To restart OneDrive and fix syncing problems, right-click the OneDrive icon on the taskbar and click "Close OneDrive."
Reopening OneDrive after closing it may resolve the issue, but if not, restarting your PC is worth a try.
If restarting doesn't work, you can try resetting OneDrive by entering the full file path to the OneDrive executable in a Run window followed by "/reset."
Solving Issues
If you're experiencing issues with OneDrive, don't worry, there are ways to troubleshoot and resolve the problem. One of the simplest methods is to reset the OneDrive app.
To reset OneDrive, press Win + S to open the search menu, then type OneDrive in the search box and select Open file location. This will open the File Explorer window where you can right-click on the OneDrive app shortcut and select Copy as path.
If resetting OneDrive doesn't work, you can try reinstalling the app. This can be done by opening the search menu, typing OneDrive in the text field, clicking the Uninstall option, and selecting Uninstall to confirm.
Some common signs that you need to reset OneDrive include a red “x” on the OneDrive app in your notification area indicating syncing issues, or noticing that recent changes you made to a file in OneDrive are not being reflected on another device or your OneDrive website.
Here are some scenarios where resetting OneDrive might be helpful:
- A red “x” on the OneDrive app in your notification area indicates OneDrive syncing issues that can’t be resolved.
- You notice that recent changes you made to a file in OneDrive are not being reflected on another device or your OneDrive website.
- Performance concerns: Experiencing sluggishness, crashes, or unresponsiveness while using OneDrive.
- Account changes: Alterations in your Microsoft account credentials or switch between multiple accounts.
- File corruption, file conflicts, etc.
Reinstall the App
If you've tried updating the OneDrive app but still can't get it to work, it might be time to reinstall it. In Windows 10, you can uninstall OneDrive by going to Settings > Apps > Apps and features, selecting Microsoft OneDrive, and clicking Uninstall. In Windows 11, the process is similar, but you'll go to Settings > Apps > Installed apps and click the ellipsis icon next to Microsoft OneDrive.
You can then reinstall the program from Microsoft's OneDrive website by clicking the Download button and running the installation from the downloaded setup file. To access your OneDrive account, click the OneDrive System Tray icon, sign in, and follow the steps to set up your account.
If the issue persists after reinstalling, you can try resetting the OneDrive app. To do so, press Win + S to open the search menu, type OneDrive in the search box, and select Open file location. Right-click on the OneDrive app shortcut and select Copy as path.
Next, press Win + R to open the Run dialog, paste the file path of the OneDrive executable file followed by /reset, and hit OK. If this doesn't work, you can consider uninstalling the app again and reinstalling it.
What Happens When
You won't lose any data when you reset OneDrive, all files stored locally on your PC will remain on your PC, and all the files stored in OneDrive will remain in OneDrive.
Resetting OneDrive disconnects any existing connections. This is the whole point of the reset, it's designed to disconnect and reconnect.
If you only selected specific folders to backup to OneDrive, you'll need to redo those settings when you reconnect to OneDrive. OneDrive won't remember your previous settings.
You can always try simply restarting OneDrive instead of resetting it. A restart just shuts down and reboots OneDrive while keeping all settings intact.
Why?
You're experiencing issues with OneDrive, and you're wondering why you should even bother trying to fix it. The truth is, there are several reasons why resetting OneDrive might be just what the doctor ordered.
A red "x" on the OneDrive app in your notification area is a clear indication that something's gone wrong.
If you notice that recent changes you made to a file in OneDrive aren't being reflected on another device or your OneDrive website, it's time to take action.
Performance concerns like sluggishness, crashes, or unresponsiveness while using OneDrive are a major pain. Resetting OneDrive might help resolve these issues.
Alterations in your Microsoft account credentials or switching between multiple accounts can also cause problems. Resetting OneDrive can help you get back on track.
File corruption or file conflicts can also be a major headache. If you're experiencing these issues, resetting OneDrive might be the solution you need.
Here are some common scenarios where resetting OneDrive might be the best course of action:
- A red “x” on the OneDrive app in your notification area.
- Recent changes not being reflected on another device or OneDrive website.
- Performance concerns like sluggishness, crashes, or unresponsiveness.
- Account changes or switching between multiple accounts.
- File corruption or file conflicts.
Steps to Resolve
To resolve OneDrive issues, try restarting it first. This simple step can often fix connection problems that are causing OneDrive to not sync properly.
If restarting doesn't work, you may need to reset OneDrive. A OneDrive reset is a process of restoring OneDrive to its default settings. This process is necessary when you encounter issues with OneDrive that cannot be resolved through other troubleshooting methods.
To reset OneDrive, use the OneDrive reset command-line tool, which is available on Windows 10. You can access this tool through the Command Prompt or PowerShell.
If you have the 32-bit version of OneDrive client installed, use the following command to reset OneDrive.
Frequently Asked Questions
How do I wipe my OneDrive clean?
To permanently delete items from OneDrive, go to the Recycle bin and select the items you want to delete, then click Delete. This will remove them from your OneDrive account
Sources
- https://www.pcmag.com/how-to/common-problems-with-microsoft-onedrive-how-to-fix-them
- https://www.howtogeek.com/752497/how-to-reset-microsoft-onedrive-on-windows-10-to-fix-sync-problems/
- https://www.makeuseof.com/ways-to-fix-onedrive-sync-issues-on-windows/
- https://www.sharepointdiary.com/2021/06/how-to-reset-onedrive-for-business-sync-client.html
- https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c
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