Free Chat WhatsApp Set Up for My Website: Easy Steps to Get Started

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Whatsapp Application Screenshot
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Setting up a free chat WhatsApp on your website is easier than you think. You can do it in just a few simple steps.

First, you need to have a WhatsApp Business API account, which is free to sign up for. This will give you access to the necessary tools and features to integrate with your website.

To get started, you'll need to add a WhatsApp button to your website, which can be done using a plugin or by adding a simple link. This will allow visitors to initiate a chat with you.

Make sure to customize the WhatsApp button to match your website's branding and style. This will help create a seamless user experience.

How to Embed

If you're looking to set up a free WhatsApp chat on your website, you'll want to know how to embed it. There are several ways to do this, but don't worry if you lack programming skills - ready-made solutions can help.

Credit: youtube.com, How to Add Live Chat to Website in 10 Minutes (2023)

You can use a widget like Elfsight WhatsApp chat to create a chat section on your website, allowing visitors to get instant replies to their questions.

To embed WhatsApp chat to your website using HTML code, you'll need to follow these steps: register at Elfsight Apps, create and customize your WhatsApp Chat, save your chat widget, copy the installation code, and embed the code to the desired place on your site.

Here are the three ways to let your customers contact you via WhatsApp as a chat on your website: Click to chat, QR code, and Trengo multichannel widget.

You can choose the method that works best for you and your website's needs.

Benefits and Features

With a free WhatsApp chat setup for your website, you can enjoy a range of benefits and features that make it easy for customers to get in touch with you.

You can integrate WhatsApp chat into your website with an incredibly easy process, which makes it a great option for businesses of all sizes.

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One of the main benefits of WhatsApp chat integration is that it allows customers to contact you quickly and easily, with 79% of consumers preferring to contact a company via chat to get quick answers to their questions.

Having a WhatsApp chat button on your website can prompt customers to talk to you, and you can use it to consult with customers live, assist them in searching for the right product, and convince them to make a purchase.

By using WhatsApp chat, you can also stay in touch with customers and send them your latest offers, product launches, and more, which is not possible with other live chat tools unless customers specifically share their contact information with you.

Here are some of the main features of WhatsApp chat integration:

  • Integration with almost any popular platform
  • Ability to choose from an extensive library of icons
  • Widest customization options
  • Ability to easily embed WhatsApp group chat into the design of any website
  • Option to send personalized text messages to customers and have one-to-one communication with them

With WhatsApp chat, you can also save on costs by using free tools like DelightChat to create your WhatsApp chat button, and you can reduce the time and resources spent on training employees to use the tool.

Overall, a free WhatsApp chat setup for your website can be a great way to improve customer communication and increase sales, with benefits including increased customer loyalty, reduced costs, and more.

Customization and Setup

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With a free WhatsApp chat setup for your website, you can easily customize the look and feel of your chat button or widget. You can generate a custom WhatsApp chat button using AiSensy's WhatsApp Button Generator Tool in just minutes.

To get started, you can use a tool like DelightChat, which allows you to create a WhatsApp chat button in 3 simple steps. You'll need to add your details and customize the button design and text as per your preferences.

You can customize various aspects of your WhatsApp chat button, including the title, subtitle, header background color, and more. With DelightChat's WhatsApp widget tool, you get a range of customizations to choose from, such as title, subtitle, header background color, header text color scheme, greeting text, CTA text, button color, corner radius, and welcome text.

To add a WhatsApp chat button to your website for free, you can use DelightChat's chat button generator tool. Simply copy the code into your website, and your WhatsApp live chat widget is ready to use.

Here are some key customizations you can make to your WhatsApp chat button:

  • Title
  • Subtitle
  • Header background color
  • Header text color scheme
  • Greeting text
  • CTA text
  • Button color
  • Corner radius
  • Welcome text

Integration and Installation

Credit: youtube.com, WP Chat App - WhatsApp Free Plugin for Multiple Chat - Elementor Wordpress Tutorial

You can integrate WhatsApp into your website using plugins like Callbell, GetButton, and WidgetWhats. These plugins offer a free version and allow you to install WhatsApp on your website in just a few clicks.

You're free to customize any template from the ones provided to suit your business needs. This means you can recolor your WhatsApp widget integration to align it with your goals and objectives.

Installing WhatsApp on your website thanks to these plugins is very easy. You'll receive a script that must be installed inside the section of your website.

You can use Google Tag Manager to simplify the process. Create a new Tag, copy and paste the script provided, and insert the trigger "all pages".

Our CRM will collect all incoming chats from the Callbell widget, allowing you to manage structured conversations.

Example 3: Sale

A WhatsApp sale chat can be a game-changer for your online store. This type of chat window is designed to help you provide the best customer service to your audience.

Credit: youtube.com, Making it Easier to Shop on WhatsApp with Carts

The WhatsApp sale chat is perfect for store owners and ecommerce businesses in general. It's a great option for those who want to provide a more personalized shopping experience to their customers.

The chat window looks completely remade, making it difficult to recognize the familiar WhatsApp messenger. But don't worry, all the convenient features are still there for you to use.

With a WhatsApp sale chat, customers can enjoy its features at their fullest. They can browse your products, ask questions, and even make purchases directly through the chat.

This type of chat integration is a big benefit over regular live chat. Once the customer leaves your website, the conversation still continues on WhatsApp, making it easier to close deals and increase sales.

Boosts Sales

By adding a WhatsApp widget to your website, you can increase conversions by 20% or more, as numerous studies have shown. This is because potential buyers feel more confident and willing to look at your products closely, knowing that a specialist can come to their aid at any moment through messenger.

Credit: youtube.com, How To Use WhatsApp to Grow Your Business (+ ChatGPT Integration & Lead Generation Automation)

A positive customer support on WhatsApp increases the average order value, making it a great option for those who're looking for a way to provide the best customer service to their audience. The effectiveness of online chat or group dialogue is demonstrated by the success story of the Wells Fargo brand.

The company's first attempt at offering real-time support was unsuccessful, but six years later, they restarted online support and saw an instant increase in conversion. An impeccably trained support team is an important success factor, as employees need to know the assortment to quickly answer questions and recommend related products.

By adding a conversational element to the online experience, you can collect leads, advise products, and even make sales in a personal and informal way. Once the customer leaves the website, the conversation still continues on WhatsApp, a big benefit of using WhatsApp live chat over regular live chat.

Customer Service and Support

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Customer service is a crucial aspect of any business, and WhatsApp can be a game-changer in this area. Poor customer service is a top reason for losing brand trust, with 26% of online consumers citing it as their main concern.

Modern consumers prefer asking questions via a messaging app or looking up answers themselves, making WhatsApp a great solution for customer service teams. This informal etiquette allows for personal and authentic conversations that are efficient for both customers and teams.

By setting up WhatsApp auto replies, you can provide instant responses and buy yourself some time when you're not available to respond right away. This is especially useful for mobile users outside of business hours.

Customer Service

Modern consumers shun phone calls or emails, they take too much effort and time.

Poor customer service is a top reason for losing brand trust, with 26% of online consumers citing it as their main concern.

Credit: youtube.com, Customer Support vs Customer Service: What’s the Difference?

Having WhatsApp Chat integration on your website is a way to provide a personalized, real-time user experience, helping customers resolve issues without delay.

Long waiting times for feedback on the website or in messenger can push users away from purchases, with 24% of users admitting it as their main disappointment.

You can provide a personal experience with website visitors through custom greetings, such as using the client's name or starting the conversation with a friendly message.

Returning customers will feel closer to the company and their cherished buying decision with a custom greeting.

A WhatsApp chat can provide a personal and authentic conversation that's efficient for both the customer and your team, thanks to WhatsApp's informal etiquette.

Auto Replies

Auto replies are a lifesaver for businesses with repetitive questions. They allow you to automate answering frequently asked questions, such as business hours, stock, and return policy.

Creating templated messages, also known as quick replies, can save you time and effort. You can use 15 pre-made templates to get started.

Credit: youtube.com, 36 English Phrases For Professional Customer Service (FREE PDF Guide)

Using auto replies on WhatsApp is a great idea, especially for mobile users. It provides an instant response with a pre-filled message, giving you some time to respond when you're not available.

Setting up auto replies is useful outside of business hours, ensuring your customers always get a response. You can use 8 auto-reply samples for inspiration to get started.

Bots

Automating WhatsApp chat on your website can be a game-changer for customer satisfaction.

Customers expect almost instant replies when using WhatsApp, but delivering on this can be a challenge for customer service teams.

With the right automations in place, you can keep up with the expected speed and skyrocket customer satisfaction.

You can also take it to the next level by building a chatbot for your WhatsApp chat.

A bot can answer frequently asked questions and even collect leads outside of opening hours.

Building a bot may sound intimidating, but with the right tools, it's straightforward and fast.

You can use a no-code chatbot builder to create a bot without needing to write code.

This makes it easy to test and play around with your bot before going live.

Why and When to Use

Credit: youtube.com, How to Add FREE Live Chat for Your Website | 3CX Live Chat - Easy tutorial (2023)

You should add a WhatsApp webchat to your website because it's a convenient way to connect with customers. They don't have to look up your phone number, save you as a contact, and navigate to WhatsApp to start a chat.

There are four main reasons why you should consider embedding WhatsApp on your website. Here are the reasons:

  1. They have to look up your phone number
  2. They have to save you as a contact
  3. They have to navigate to WhatsApp
  4. They have to look you up

Over 2 billion people are on WhatsApp, making it a great platform for businesses to increase their presence. People prefer texting over emails or phone calls, so it's essential to let your leads know you're available on WhatsApp.

Frequently Asked Questions

How do I add free live chat to my website?

To add free live chat to your website, start by selecting a live chat platform and integrating it into your site. Follow the next steps to customize, set up, and integrate various features to enhance your customer support.

Can I use WhatsApp on a website?

Yes, you can use WhatsApp on a website through WhatsApp Web, which allows you to message privately from any browser on your desktop. No desktop app download is required.

How to create a WhatsApp link for a website?

To create a WhatsApp link, use the format https://wa.me/ followed by the phone number in international format, omitting any zeroes, brackets, or dashes. Simply replace the number with the desired phone number to generate a shareable link.

Margarita Champlin

Writer

Margarita Champlin is a seasoned writer with a passion for crafting informative and engaging content. With a keen eye for detail and a knack for simplifying complex topics, she has established herself as a go-to expert in the field of technology. Her writing has been featured in various publications, covering a range of topics, including Azure Monitoring.

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