New Relic Magento Performance Monitoring and Tracking

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New Relic provides a comprehensive performance monitoring and tracking solution for Magento. This solution helps merchants and developers identify and resolve performance issues before they impact the customer experience.

New Relic tracks key performance metrics such as request latency, database queries, and memory usage. This data is essential for identifying bottlenecks and areas of improvement in the Magento application.

With New Relic, merchants can set custom alerts and notifications to notify them of performance issues. This ensures that issues are addressed promptly, minimizing downtime and improving the overall customer experience.

Enable Integration

To enable New Relic integration, first find your license key in the New Relic control panel under APM > New PHP Application > Reveal License Key or under Account Settings.

You'll need to identify your app name, which is an arbitrary label used to identify the site within the APM interface if you host multiple websites.

Add the following lines to your .htaccess file to activate the New Relic PHP extension, which is already installed on ProperHost Magento hosting servers.

After adding these lines, New Relic should start collecting metrics, and data will show up in your account after a few minutes.

Performance Monitoring

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Performance monitoring is crucial for any Magento store, and New Relic makes it incredibly easy. New Relic integration provides several benefits for Magento 2 performance, including seamless integration, comprehensive visibility, real-time issue detection, and immediate change detection.

New Relic's APM feature allows you to monitor the response time of your website, providing key metrics such as average page load time, application server response time, and application throughput. By clicking on the application name, you can access more detailed performance statistics, including poorly performing transactions.

To identify performance bottlenecks, New Relic's APM feature helps you track and monitor critical customer actions on your website, such as adding items to the shopping cart, progressing through the checkout process, or completing payment transactions. By focusing on specific transactions, you can pinpoint where your application spends most of its time.

New Relic's APM feature also includes database query monitoring, allowing you to gain valuable insights into database queries that can affect performance. The App Map feature provides a clear view of your application's dependencies, including internal extensions and external services.

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Here are the key features of New Relic's APM:

  • Focus on Specific Transactions
  • Monitoring Database Queries
  • App Map
  • Measure Apdex Scores
  • Managed Alerts for Adobe Commerce
  • Track deployments

New Relic's alert policy allows you to monitor the performance of both your application and infrastructure closely, ensuring that your Magento store adheres to industry standards and guidelines.

Tracking and Reporting

Tracking key transactions is crucial for any business, and New Relic makes it easy to monitor important events in your application, such as sign-ups or purchase confirmations. You can identify key business events like adding products to a cart and completing purchases, and track them in New Relic.

To track key transactions, you can follow these steps: identify key business events, click on Transactions in the APM tab, select the transaction, and click on Track as key transaction in the right pane. This way, you can monitor these transactions from the Key transactions menu in the top bar.

New Relic also allows you to edit the alert policy to automatically be notified via email or phone if certain conditions are met, such as a dissatisfying Apdex score or an increasing server error rate. This way, you become aware of any issues before your users notice them.

Credit: youtube.com, New Relic Change Tracking

Here's a list of the steps to track key transactions in New Relic:

  • Identify key business events
  • Click on Transactions in the APM tab
  • Select the transaction
  • Click on Track as key transaction in the right pane

By tracking key transactions, you can ensure that your customers can complete their purchases and have a smooth experience on your website.

Tracking Key Transactions

Tracking Key Transactions is a crucial aspect of monitoring your web application's performance. In New Relic, you can identify and track key business transactions, such as sign-ups or purchase confirmations.

These transactions should be monitored with precision, as they are vital to your business. For instance, in New Relic, you can track transactions like /checkout/cart/add and /checkout/onepage/saveOrder, which are essential for e-commerce websites.

To track these key transactions, navigate to the APM tab in New Relic and click on Transactions. Select the transactions you want to track and click on Track as key transaction in the right pane.

Once tracked, these transactions can be monitored from the Key transactions menu in the top bar. You can also edit the alert policy to receive notifications via email or phone if certain conditions are met, such as a dissatisfying Apdex score or an increasing server error rate.

Here are some key transactions to consider tracking:

By tracking these key transactions, you'll be able to identify performance issues before they affect your users.

Logs

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Logs play a crucial role in tracking and reporting, allowing you to identify and fix issues quickly. With Adobe Commerce Cloud, you have access to New Relic Logs, which synchronizes application, infrastructure, and network logs to the New Relic platform.

New Relic Logs provides efficient troubleshooting by effectively organizing and presenting log data, reducing the time needed for troubleshooting. Automatic clustering of logs into visible patterns makes analysis easier. User-friendly search and filtering simplify log information search and filtration. Advanced analysis tools enable the creation of queries, alerts, and dashboards for deeper and more detailed analysis.

The New Relic Logs service covers a range of logs from various sources, including Adobe Commerce Cloud infrastructure, Adobe Commerce Cloud applications, services such as PHP, MySQL, Elasticsearch, custom logs (var/log), and CDN-WAF logs.

Here are some of the logs you can expect to see in your Adobe Commerce Cloud project:

To send log data to New Relic, you can use the Log API, which requires a JSON string containing the message of logs and a valid UNIX timestamp.

Components and Features

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New Relic for Magento provides a range of features and services to help you monitor and optimize your store's performance.

New Relic offers Magento-specific functionality, which enables you to monitor and optimize your store's performance more effectively. This includes compatibility with all Magento versions, ensuring seamless integration and monitoring for all users.

New Relic allows you to harness the power of web APIs, accessible through REST and SOAP protocols, to access additional data and insights concerning your store's performance.

You can also take advantage of FrontControllerInterface plugins within New Relic to improve the monitoring capabilities of your Magento store. Additionally, New Relic offers the flexibility to override the PHP agent's automatic transaction naming, allowing you to customize how transactions are labeled and tracked within New Relic.

Here are some of the key features of New Relic for Magento:

  • Magento-Specific Functionality
  • Compatibility with all Magento versions
  • Utilization of Web APIs (REST and SOAP protocols)
  • FrontControllerInterface Plugins
  • Custom Transaction Naming

What Are the Components?

To access the new Relic Components, you'll need to log in to the Magento 2 admin panel.

The first step is to navigate to the Stores section.

You can find the Settings option within the Stores section.

To access the Configuration section, you'll need to click on Settings.

From the Configuration section, you can start exploring the new Relic Components.

Additional Features

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New Relic offers a range of features that make it an ideal choice for Magento store owners.

With Magento-specific functionality, New Relic provides users with specialized tools to monitor and optimize their store's performance. This includes features that are designed exclusively for Magento, making it easier to track and improve store performance.

New Relic is compatible with all Magento versions, ensuring seamless integration and monitoring for all users. This means that whether you're running Magento 1 or Magento 2, New Relic has got you covered.

Users can harness the power of web APIs to access additional data and insights concerning their store's performance. This is made possible through REST and SOAP protocols, allowing for easy access to more information.

New Relic also offers FrontControllerInterface plugins, which can be used to improve the monitoring capabilities of your Magento store. These plugins provide an extra layer of insight, helping you to identify and fix issues more quickly.

Custom transaction naming is another feature that sets New Relic apart. This allows users to override the PHP agent's automatic transaction naming, giving them more control over how transactions are labeled and tracked within New Relic.

Raw Request

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The Raw Request feature is a powerful tool in New Relic, allowing you to send raw HTTP requests to the API. This feature is particularly useful when you need to troubleshoot or test specific API endpoints.

You can specify the Base URL, which defaults to https://api.newrelic.com/v2. For example, if you want to connect to https://api.newrelic.com/v2/labels.json, you would only enter /labels.json in the Base URL field.

The Connection field is required, but it's not explicitly stated what it should be. It's likely that you'll need to enter a specific connection string or identifier.

The Data field allows you to send an HTTP body payload to the URL. This can be a JSON object, such as {"exampleKey": "Example Data"}.

The Debug Request field is a boolean that defaults to false. If you enable this flag, it will log out the current request.

The File Data field allows you to send files as a multipart form upload. You can specify a list of files, such as [{key: "example.txt", value: "My File Contents"}].

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The File Data File Names field is used to specify the file names for the file data inputs. The keys must match the file data keys.

The Form Data field is used to send form data as a multipart form upload. You can specify a list of form data, such as [{"key": "Example Key", "value": new Buffer("Hello World")}].

Frequently Asked Questions

What is the purpose of the New Relic?

New Relic helps you quickly identify and fix performance issues in your web applications, reducing maintenance costs and improving overall efficiency. It tracks key performance metrics to give you the insights you need to troubleshoot and optimize your site.

Thomas Goodwin

Lead Writer

Thomas Goodwin is a seasoned writer with a passion for exploring the intersection of technology and business. With a keen eye for detail and a knack for simplifying complex concepts, he has established himself as a trusted voice in the tech industry. Thomas's writing portfolio spans a range of topics, including Azure Virtual Desktop and Cloud Computing Costs.

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