Responsive Email Design Best Practices and Examples

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Responsive email design is all about creating emails that look great and function perfectly on any device, whether it's a smartphone, tablet, or desktop computer.

The key to responsive email design is to use a flexible grid system that adjusts to the screen size of the device. This is achieved by using a combination of CSS media queries and flexible design elements.

A well-designed responsive email should have a clear and simple layout that doesn't overwhelm the user. This means using plenty of white space and clear typography.

A good example of responsive email design is the email campaign from REI, which uses a simple and flexible layout to showcase their products and promotions.

A unique perspective: Responsive Design Layout

What Is

Responsive email design is a design approach that ensures emails are optimized for various devices and screen sizes. It uses fluid grids and media queries to ensure emails render correctly across different devices and resolutions.

A responsive email adjusts its content size and positioning for the device it is viewed on, ensuring the email content doesn't break and images adjust to the screen size for the receivers to view it perfectly.

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Responsive design involves the use of fluid grids, media queries, and flexible images, which are now supported by a variety of email clients. This approach is easily transferable to email design and can greatly affect the success of email campaigns.

To make images adaptable to screen size, specify a max-width for the image, so it doesn't look blown out of proportion. The max-width should be the same as the image's original width.

A responsive email is one that adjusts its content size and positioning for the device it is viewed on, ensuring the email content doesn't break and images adjust to the screen size for the receivers to view it perfectly.

Importance and Benefits

Starting with mobile designs and expanding for larger screens is often easier than the reverse, simplifying your workflow. This approach also improves user experience, as more people check email on mobile devices, and ensures your message looks great where it's most likely to be seen first.

For more insights, see: Mobile Responsiveness

Credit: youtube.com, 7 Reasons to embrace responsive email design

A mobile-first approach future-proofs your emails, making them ready for whatever new device hits the market. With more visually pleasing layouts and image rendering, your subscribers are more likely to open and engage with your content, increasing engagement and satisfaction with your email program.

Here are the benefits of responsive email design:

  • Simplify your workflow
  • Improve user experience
  • Future-proof your emails
  • Boost engagement

Responsive email design generates more value, with emails accessible and readable over different platforms, likely to get more clicks and generate maximum revenue for your business.

Generates More Value

Email is a highly valuable channel that generates an average ROI of $36 for every dollar spent. To maximize the potential that email marketing offers, responsive emails are your trusted tool.

With emails accessible and readable over different platforms, they are likely to get more clicks and generate maximum revenue for your business. This is because responsive emails allow users to interact with the email fluently through all platforms, which in turn boosts engagement graphs.

A close-up view of a smartphone screen displaying the email inbox, held by an adult's hand.
Credit: pexels.com, A close-up view of a smartphone screen displaying the email inbox, held by an adult's hand.

Responsive email design isn't just about making things look pretty; it's about creating better experiences for our subscribers. By focusing on responsive email design, you can deliver an ideal experience no matter where the email is opened, which is crucial for businesses with email opens that trend toward desktops and laptops.

Here are some statistics that highlight the importance of responsive email design:

These statistics show that at least half of all email opens occur on mobile devices, making it essential to focus on responsive email design to cater to this growing trend.

Benefits of Fluid Hybrid Method

The fluid hybrid method is a game-changer for creating responsive emails.

It's a method that combines fixed pixel widths with percentage-based widths for flexibility, making it a great way to control the size of elements depending on the available space.

The use of Ghost Tables, which is table markup hidden inside conditional comments that only Outlook on Windows will render, is another key aspect of this approach.

Mobile phone displaying Stripe app on a laptop with an eCommerce site open, symbolizing online shopping.
Credit: pexels.com, Mobile phone displaying Stripe app on a laptop with an eCommerce site open, symbolizing online shopping.

Fluid hybrid emails are known as "fluid" because they use percentage widths, and "hybrid" because they combine those with fixed pixel widths.

This approach is especially useful for emails that need to be viewed on a variety of devices, as it allows for a seamless user experience.

The fluid hybrid method eliminates the need for media queries, making it a more efficient way to create responsive emails.

It's a method that's been evolved organically within the email development community, and is a great example of how old and new techniques can be combined to achieve great results.

By using the fluid hybrid method, you can create emails that look great on any device, without the need for complicated coding or design work.

Black Friday Messaging Dos and Don'ts

Black Friday messaging is a crucial part of the holiday shopping season, and getting it right can make all the difference. This guide includes practical "dos" and "don'ts" to help you stand out and make the most of Black Friday & Cyber Monday.

Recommended read: Black Web Designers

Credit: youtube.com, How to write Black Friday emails that don't suck ( strategy + templates)

To make the most of Black Friday messaging, you need to be timely. The guide suggests sending messages on Black Friday and Cyber Monday, as these are the peak shopping days. Mobile marketers should also be prepared for a high volume of messages to be sent and received during this time.

Being clear and concise is key to effective messaging. Avoid using complex language or jargon that might confuse your customers. Keep your messages short and to the point, and make sure they're easy to understand.

Don't be too pushy or aggressive in your messaging. The guide advises against sending too many messages in a short period, as this can lead to customer fatigue. Give your customers some space and let them come to you.

Using a sense of urgency can be effective in Black Friday messaging. The guide suggests creating a sense of scarcity by offering limited-time deals or limited stock. This can encourage customers to make a purchase quickly.

Don't make assumptions about your customers' preferences or shopping habits. The guide advises against sending messages that are too generic or one-size-fits-all. Take the time to segment your list and tailor your messages to specific groups or individuals.

Design Principles and Best Practices

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Designing a responsive email that looks great on any device is crucial for keeping your subscribers engaged. A single-column layout is often the most readable option for mobile devices, and a width of around 600 pixels is usually a safe bet.

You should also prioritize making your links and buttons easily clickable, especially on mobile devices. Placing multiple links too close together can be frustrating for users, and it's recommended to keep them at least a few pixels apart.

Remember to start with a mobile-friendly design, as it's easier to scale up to larger devices than the other way around. This will help you avoid common mistakes like tiny links and buttons that are hard to tap on small screens.

Explore further: Responsive for Mobile Css

Prioritize Single-Column Layout

A single-column layout is a simpler choice than adding multiple columns, and it's often most readable for mobile devices. It's around 600 pixels wide.

Using a single-column layout can help you avoid clutter and make your email easier to read on smaller screens. This is especially important for mobile devices, where users may be scrolling through their inbox on the go.

Credit: youtube.com, Complete Layout Guide

According to Example 6, a single-column layout is easily legible on mobiles, and the content seems more readable and less cluttered when viewed on smaller screens.

Here are some benefits of using a single-column layout:

  • Easier to read on mobile devices
  • Less cluttered and more visually appealing
  • Simplifies the design process

By prioritizing a single-column layout, you can create an email that is more user-friendly and effective at communicating your message.

Creating a Ghost Table for Outlook

Creating a Ghost Table for Outlook is a crucial step in designing responsive HTML emails that render properly in Outlook for Windows. This is because Outlook for Windows doesn't support the CSS max-width property, which can cause the main content container to expand to full-width.

To create a Ghost Table, you need to set up a rigid table with a fixed width that only renders in Outlook for Windows. This is done using special Outlook-only conditional comments. The table should be hidden inside these comments, so it only appears in Outlook for Windows.

Broaden your view: Html Table Responsive Design

Close-up of a hand holding a smartphone displaying email app against a green background.
Credit: pexels.com, Close-up of a hand holding a smartphone displaying email app against a green background.

The table should have a fixed width, which is set using CSS inside the style attribute, not as an HTML attribute. This is to ensure that Outlook correctly calculates the width when adjusting for different DPI settings on Windows.

Here are the key elements to include in your Ghost Table:

  • A table with a fixed width, set using CSS inside the style attribute
  • Conditional comments to hide the table in non-Outlook clients
  • A table role of "presentation" to ensure accessibility

By including these elements, you can create a Ghost Table that will render properly in Outlook for Windows and help you achieve a responsive design for your HTML emails.

Designing for Accessibility

Making emails responsive is vital to ensure accessibility for all users, no matter which device, OS, and email client they use.

To increase text size for better legibility, you can use media queries to adjust the text size based on screen size. For desktop, 14px text size is fine, but when viewed on a smaller screen, it can make readers squint their eyes to read such small text.

Using 16px is recommended for mobile users, and you can do that by adding the following code to your email design: .bodyContent{font-size:16px !important;} This will automatically increase the text size when the media query is triggered on a screen of width 480px or less.

Make Accessible

Credit: youtube.com, Putting accessibility at the heart of design and code - Kateryna P, Vanessa G, Nahema S(Config 2023)

Making emails accessible is crucial, and one way to achieve this is by making them responsive. This ensures that everyone can access your emails, regardless of the device or operating system they use.

Using media queries is a great way to make emails responsive, but it's essential to note that support for email clients is not uniform.

For mobile views, it's recommended to use a minimum font size of 16px, while for desktop views, a minimum font size of 14px is suggested.

Increase Text Size for Better Legibility

Increasing text size is a crucial aspect of designing for accessibility. Making text larger can help users with visual impairments read your content more easily.

For mobile users, a recommended text size is 16px, while for desktop users, 14px is often sufficient. This is because mobile screens can make small text difficult to read.

Using media queries, you can set a larger text size for mobile users by adding code like this: .bodyContent{font-size:16px !important;} When the media query is triggered, the text size will automatically increase.

Credit: youtube.com, Hyperlegible: an approach to accessible type design

Having a minimum font size of 16px for mobile view and 14px for desktop is a good starting point. You can then adjust font sizes for headings and CTAs accordingly.

Remember, the goal is to make your content readable on handheld devices. In some cases, you may need to adjust the font size further, even if it means deviating from best practices.

Designing for Mobile Devices

Designing for mobile devices is crucial in today's digital landscape. Mobile devices are used more than other devices, with 47% of emails opened on mobile devices, yet many are designed only for desktop viewing.

You can make your emails more mobile-friendly by launching a responsive mobile email design, which can increase unique mobile clicks by 15%. Marketers have seen desktop opens increase by 11.6% while mobile opens increased by 56.8% in 2021.

To make images adaptable to screen size, use a code like this: `.emailImage{ max-width: 100%; height: auto; }`. This will prevent images from looking blown out of proportion on smaller screens. As a standard, the max-width should be the same as the image's original width.

Here are some best practices for font size on mobile devices:

  • Use a minimum font size of 16px for mobile view and 14px for desktop.
  • Set the email font size for headings and CTAs accordingly.

This will ensure that your text is readable on handheld devices, even on high-resolution displays.

Device Use

Credit: youtube.com, Tableau 10: Design for mobile devices (device specific designer)

Device use has shifted significantly towards mobile devices, with 47% of emails being opened on mobile devices. This is a stark contrast to the fact that many emails are still designed only for desktop viewing.

The statistics are clear: mobile devices are where it's at. Marketers reported a 56.8% increase in mobile opens in 2021, compared to a 11.6% increase in desktop opens.

If you're not designing for mobile, you're likely losing subscribers and email ROI. In fact, launching a responsive mobile email design can increase unique mobile clicks by 15%.

Here's a quick rundown of the stats:

  • 47% of emails are opened on mobile devices
  • 56.8% increase in mobile opens in 2021
  • 11.6% increase in desktop opens in 2021
  • 15% increase in unique mobile clicks with responsive mobile email design

By understanding and adapting to these trends, you can create email designs that cater to the majority of your subscribers and improve your email ROI.

Smartphones and Mobile Devices

Smartphones and mobile devices are a must-consider when designing emails. With 47% of emails being opened on mobile devices, it's essential to make sure your emails are mobile-friendly.

Credit: youtube.com, Smartphone Graphic Design For Absolute Beginners | Start Learning now!

Many emails are designed only for desktop viewing, which can lead to a poor user experience. In fact, marketers said desktop opens increased by 11.6% while mobile opens increased by 56.8% in 2021.

To make your emails mobile-friendly, consider launching a responsive mobile email design. This can increase unique mobile clicks by 15%, according to MailChimp in 2019.

Here are some key statistics to keep in mind:

To ensure your images are mobile-friendly, make sure they are adaptable to screen size. This can be achieved by using media queries to make images fluid and adaptable to different screen sizes.

In fact, using a max-width for images can help prevent them from looking blown out of proportion on smaller screens. As a standard, the max-width should be the same as the image's original width.

Readers also liked: Responsive Width Css

Testing and Debugging Challenges

Testing your responsive email design can be a daunting task, but it's essential to ensure it renders as planned across different devices and email clients.

Credit: youtube.com, HTML Tutorial - Testing HTML email in 30+ clients

You'll need to preview and test your email on a seed list, which is a group of email addresses that use different email clients, to assess rendering across various clients.

Testing responsive emails requires more time and effort compared to regular emails, especially when it comes to finding errors in CTAs, anchor texts, images, and more.

You should plan your email campaign in advance to have enough time to test your responsive emails.

There's only one way to be certain your email campaigns are rendering the way you want on mobile devices – by testing and previewing them before hitting the send button.

You can use services like Sinch Email on Acid to see exactly how your email will render on popular mobile operating systems and devices, providing screenshots from actual email client renderings.

Sinch Email on Acid also offers checks for accessibility, deliverability, inbox display, URL validation, and more, making it an ideal tool for optimizing campaigns and simplifying the complexities of email marketing.

Every paid plan enjoys unlimited email testing, and you can take Sinch Email on Acid for a test drive with a one-week free trial.

Credit: youtube.com, Mobile Responsive Debugging

Even well-designed emails can break from time to time, so email testing is an important part of sending a successful campaign.

You can test your email code quickly and accurately using services like Sinch Email on Acid, allowing you to preview your design across more than 100 of the most popular email clients and devices.

Finally, make sure you test really well using live devices and a web preview service like Litmus or Email on Acid.

Tools and Software

Mailmodo offers a collection of responsive and interactive AMP and HTML responsive emails that can amaze your audience and generate higher engagement on your next email campaign.

You can choose from Campaign Monitor's library of mobile-friendly responsive email templates or build your own using their drag-and-drop email builder.

Unlayer has a gallery of 1,500+ responsive email templates that can make your customer success services more pleasing and attractive.

Unlayer is a drag-and-drop email builder that allows you to design and make your emails responsive swiftly, or you can use their gallery of templates.

Credit: youtube.com, 5 Best Email Design Software Tools 2024 (Email Template Builder)

Litmus offers free responsive email templates designed by the best email designers across different industries, and you can access several categorical email templates to customize them to fit your needs.

Mailmodo's no-code email template builder lets you create responsive emails and preview them before sending them to your subscribers.

Unlayer is a white-label SaaS tool that embeds in your application, making email designing a seamless experience.

You can access several categorical email templates on Litmus, including dark mode email and email design system templates.

Common Challenges and Solutions

Responsive email design can be a challenge, especially for those who code email marketing campaigns. Just over 36% of all survey respondents selected Responsive emails as one of their three biggest challenges.

More than 42% of email developers selected responsive email design as a major challenge, indicating its especially big deal for those who code. This is likely due to the fact that it's easy to default to a desktop-first approach to email development.

For more insights, see: Web Designers Code Crossword Clue

Credit: youtube.com, Email Design Best Practices | Responsive Email Design

Here are some common challenges and solutions:

  • Defaulting to a desktop-first approach can lead to a lot of development work when adapting emails for smaller screens.
  • Adapting images and text for mobile devices requires careful consideration of mobile breakpoints.
  • Using retina images can help overcome the challenge of images looking blurry on different devices.

What is a Challenge?

Responsive email design is a challenge many email developers face. Over 36% of survey respondents identified it as one of their three biggest challenges.

The main issue is that we tend to default to a desktop-first approach to email development. This can make things more difficult in the long run because we're developing emails for larger screens first.

Taking an email designed for desktop and re-coding it for mobile devices requires a lot of development work. For example, we need to consider how columns should stack, how images and text will change, and what mobile breakpoints to use.

These extra steps increase the chances of minor mistakes causing the email layout to break. A single missing curly bracket can mess up the entire email layout.

A mobile-first approach is a safer bet because it allows us to start with a simple layout for viewing emails on smartphones and then expand the design for desktop. If subscribers viewing emails on desktop see the mobile layout, it will still look fine and they can still engage.

Expected Challenges

Close-up of Mobile Phone Against White Background
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You'll likely encounter a few bumps along the way when getting started with responsive emails. Expect challenges.

One major challenge is the lack of icons and images adaptability. Icons or images in your email will be viewed across devices of different screen widths and lengths.

To overcome this challenge, using retina images can help. This way, your images will resonate perfectly to different pixel densities and won't look blurry on any device.

Another challenge is the difficulty of adapting a desktop-first approach to email development. This can lead to a lot of development work, especially when trying to re-code an email designed for desktop to look right on various mobile devices.

Here are some specific challenges you might face:

  • How should columns stack?
  • How will images and text need to change?
  • What mobile breakpoints should you consider?

These are just a few of the expected challenges you'll encounter when getting started with responsive emails.

CSS Support Limitations

You'll encounter limited support for CSS in email clients, which can make designing responsive emails a bit tricky. Not all email service providers support all CSS and HTML features.

Credit: youtube.com, Common Issues Why the CSS background-image Property Might Not Display Correctly

Expect to encounter email clients with varying levels of compatibility, so it's essential to design your responsive email for the email client with the least compatibility first.

Designing for the least compatible email client will allow you to add advanced features for more resourceful ESPs later on.

Some email clients don't support media queries, which are triggered by the viewport size of the device in question. Viewport dimensions can vary widely based on screen resolution, device-pixel ratio, and phone screen size.

It's crucial to stay up-to-date on what platforms support media queries and understand the distribution of your subscribers across these platforms.

Get Started with Unlayer

Unlayer is a drag-and-drop email builder that allows you to design and make your emails responsive swiftly. You design, and Unlayer will ensure the email is responsive.

Unlayer offers a gallery of 1,500+ responsive email templates, so you can choose a design that fits your brand without having to start from scratch.

Designing a responsive email can be overwhelming, but Unlayer makes it a seamless experience by embedding in your application.

Designing the Email Template

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Designing the email template is a crucial step in creating a responsive email. To avoid horizontal scrolling, images should be adaptable to different screen sizes, and a max-width should be specified for images on smaller screens.

You can make images fluid and adaptable by using the following code: .emailImage{max-width: 100%}. This will ensure that the image fits on a small display without looking blown out of proportion.

When designing the email template, it's essential to consider the smallest and largest screens. You can create mockups for mobile and desktop while keeping breakpoints in mind, such as the most common mobile breakpoint of 480px.

Template Builder

You don't have to go through the hassle of creating responsive HTML emails from scratch. Many email marketing tools offer a drag-and-drop editor to create your template or choose from their email template gallery.

Mailchimp offers a responsive templates gallery to send to your subscribers to create brand awareness and engage with your subscribers. However, you must sign up and create your account to access their template.

Credit: youtube.com, ✅GoHighLevel Email Builder Tutorial✅ How To Create Awesome Email Templates

Responsive email template builders can make your customer success services more pleasing and attractive. For example, Unlayer's gallery of 1,500+ responsive email templates will make your journey smoother.

If you're planning to start an email campaign soon, you need some responsive email templates to get you off the ground. You can find responsive email templates in various email marketing tools, such as Unlayer.

Some email apps don't support CSS media queries, which means we have to think carefully about how we build responsive email templates. This can get a bit tricky, but there are ways to create a simple email that will look excellent in every mail app.

To create a responsive email template, you can use a fluid hybrid email coding method. This method doesn't use media queries, making it a good option for email apps that don't support them.

Here are some common mobile breakpoints to keep in mind when creating responsive email templates:

Credit: youtube.com, How to setup logo in email template on WooCommerce

Our logo image should be 165px wide, but we also want to make sure it doesn't take up too much space on smaller mobile screens. To achieve this, we can replace the img tag with a new one that includes a maximum width of 80% for smaller screens.

The width="165" attribute is crucial for Outlook on Windows, as it ensures the image is displayed correctly. For other clients, we set the width to 165px with an 80% max-width in the style attribute, and also set the height to auto so the image retains its aspect ratio.

We've included some additional styling to prevent the linked ALT text from rendering as blue with an underline. This makes the logo look more polished and professional.

Here's a summary of the key settings for our logo image:

  • Width: 165px
  • Max-width: 80% for smaller screens
  • Height: auto
  • Style attribute: width: 165px; max-width: 80%; height: auto;

By applying these settings, our logo will flow between 80% wide and 165px, whichever is smaller, making it responsive and adaptable to different screen sizes.

Frequently Asked Questions

Does Gmail support responsive emails?

Yes, Gmail supports responsive emails, allowing you to adjust email styling with standard CSS media queries based on screen width, orientation, and resolution. This enables a more tailored user experience across various devices.

Judith Lang

Senior Assigning Editor

Judith Lang is a seasoned Assigning Editor with a passion for curating engaging content for readers. With a keen eye for detail, she has successfully managed a wide range of article categories, from technology and software to education and career development. Judith's expertise lies in assigning and editing articles that cater to the needs of modern professionals, providing them with valuable insights and knowledge to stay ahead in their fields.

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