
Azure DevOps can be a powerful tool for streamlining your development workflow, but sometimes things don't go as planned.
One common issue is with the Git repository, which can become out of sync with the server. This can happen if the repository is cloned from a different location.
To troubleshoot, check the repository's status by running the command `git status` in the terminal. This will show you any conflicts or changes that need to be addressed.
If the issue persists, try resetting the repository to its original state using `git reset --hard`. This will discard any local changes and restore the repository to its original state.
Azure DevOps Issues
Azure DevOps Issues are frustrating, but they're often caused by a few common problems. Job time-out is one of them, where the job simply runs out of time before completing.
Here are some common issues you might encounter:
- Job time-out
- Issues downloading code
- My pipeline is failing on a command-line step such as MSBUILD
- File or folder in use errors
- Intermittent or inconsistent MSBuild failures
- Process stops responding
- Line endings for multiple platforms
- Variables having ' (single quote) appended
- Service Connection related issues
- Pipeline stopped hearing from agent
If your pipeline is failing on a checkout step, it might be due to limited job authorization scope, so make sure that setting is disabled, or follow the steps in Scoped build identities to ensure access to the repository.
Common Issues
Azure DevOps can be a powerful tool, but like any complex system, it's not immune to issues. Here are some common problems you might encounter.
Job time-out can occur when a task takes longer than expected to complete.
File or folder in use errors can happen when a file or folder is locked by another process.
Intermittent or inconsistent MSBuild failures can be frustrating to troubleshoot.
- Job time-out: This can occur when a task takes longer than expected to complete.
- File or folder in use errors: This can happen when a file or folder is locked by another process.
- Intermittent or inconsistent MSBuild failures: This can be frustrating to troubleshoot.
- Process stops responding: This can happen when a task gets stuck or freezes.
- Line endings for multiple platforms: This can cause issues when working with files across different operating systems.
- Variables having ' (single quote) appended: This can occur when variables are not handled correctly in your pipeline.
- Service Connection related issues: This can happen when there are problems with your service connections.
- Pipeline stopped hearing from agent: This can occur when there are issues with communication between your pipeline and agent.
Pipeline Changes
If you've created a new main branch, be aware that your pipeline will need to be updated to reflect this change.
You'll need to modify your yaml file to use the main branch instead of the master branch.
If you're still using classic GUI-based pipelines, you'll also need to update your references.
I strongly recommend converting your classic pipelines to yaml, as it's a more efficient and flexible option.
After updating to the main branch, I encountered an unexpected issue with a pipeline that deployed a SQL Server database to two containers.
The pipeline couldn't connect to the SQL Server 2017 instance, and I tried various troubleshooting steps without success.
To resolve the issue, I cloned the repository to a new Azure DevOps project and created a new pipeline using the same yaml file.
The new pipeline worked without any issues, and I then recreated the original pipeline in the original project, referencing the same yaml file.
This resolved the issue, but I'm still unsure of the root cause of the problem.
Potential for Over-Complexity
Azure DevOps can be overwhelming due to its numerous features and tools. This can lead to over-complicating workflows and processes within the system.
Teams may find themselves navigating through a plethora of options and configurations, which can be inefficient. This can be avoided by striking a balance between leveraging Azure DevOps' capabilities and maintaining simplicity and clarity in their processes.
Careful assessment of specific needs, resources, and constraints is crucial when considering Azure DevOps as a solution. This will help organizations plan effectively and ensure their adoption of Azure DevOps is strategic and aligned with operational goals and challenges.
The risk of over-complicating workflows and processes is real, as seen in the example of Azure Pipelines, which automates various stages of the application's lifecycle. While this is a powerful feature, it can add complexity to the system if not managed properly.
By acknowledging these potential drawbacks, organizations can take steps to mitigate them and get the most out of Azure DevOps. This will help them achieve faster and more reliable software releases, as facilitated by Azure Pipelines.
Pipeline Troubleshooting
Troubleshooting your Azure DevOps pipeline can be a challenge, but there are some common issues to look out for.
Failed pipeline runs can be frustrating, but Azure DevOps provides a Task Insights for Failed Pipeline Runs setting that can help you identify the problem. This setting provides pop-up notifications of build failures with a link to view a report.
If your pipeline is failing on a checkout step, check that the Limit job authorization scope to current project setting is disabled, or follow the steps in Scoped build identities to ensure that your pipeline has access to the repository.
Intermittent or inconsistent MSBuild failures can be caused by a target configuration that's incompatible with the concurrent-process feature of MSBuild. Try instructing MSBuild to use a single-process only by using the /maxcpucount:[n] option.
If your pipeline is failing on a command-line step, check the logs for the exact command-line executed by the failing task and attempt to run the command locally from the command line to reproduce the issue.
Job Time-out
Job time-out can be a real issue in pipeline troubleshooting. A pipeline can run for a long time and then fail due to job time-out. This is closely related to the agent being used.
Free Microsoft hosted agents have a max timeout of 60 minutes per job for a private repository and 360 minutes for a public repository. You can opt to buy a Microsoft hosted agent to increase the max timeout for a job.
To increase the max timeout for a job, consider buying a Microsoft hosted agent or using a self-hosted agent. This will rule out any timeout issues due to the agent.
If your Microsoft-hosted agent jobs are timing out, ensure that you haven't specified a pipeline timeout that is less than the max timeout for a job. To check, see Timeouts.
TFVC and Build Issues
TFVC issues can be frustrating to deal with, but fortunately, there are some common problems that can be easily identified and resolved.
One of the most common issues is with Get sources not downloading some files, which can be characterized by a message in the log "All files up to date" from the tf get command.
If this is happening to you, it's essential to verify that the built-in service identity has permission to download the sources. You can do this by checking the security settings in the version control web UI.
To resolve the issue, you can either grant permission to the identity Project Collection Build Service or Project Build Service, depending on the selected authorization scope on the General tab of the build pipeline.
Here are some common TFVC and build issues:
- Get sources not downloading some files
- Get sources through Team Foundation Proxy
To get sources through a Team Foundation Proxy, you can set an environment variable TFSPROXY that points to the TFVC proxy server for the agent's run as user. On Windows, this can be done by following the instructions provided.
File Layout
File layout can be a challenge when working with hosted agents. The location of tools, libraries, headers, and other things needed for a build might be different on the hosted agent than from your local machine.
If a build fails because it can't find one of these files, you can create a new YAML pipeline in a temporary location to inspect the layout on the agent. This can help you track down the missing file.
The script searches directories on your path by default, but you can optionally edit the SEARCH_PATH= line to search other places.
TFVC
TFVC issues can be frustrating, but there are some common problems to look out for. Get sources not downloading some files is a known issue, and you might see a message in the log saying "All files up to date" from the tf get command.
Verify that the built-in service identity has permission to download the sources. This means checking if the Project Collection Build Service or Project Build Service has the necessary permissions, depending on the selected authorization scope on the General tab of the build pipeline.
You can browse the project files at any level of the folder hierarchy in the version control web UI to check the security settings.
To configure the agent to get sources through a Team Foundation Proxy, you can set the environment variable TFSPROXY to point to the TFVC proxy server for the agent's run as user.
For Windows, this is the recommended approach to resolve the issue.
MSBuild and Build Failures
MSBuild and Build Failures can be a real challenge, especially when they're intermittent or inconsistent.
Running MSBuild on a local machine with the same arguments can help you reproduce the issue and isolate the problem.
Check the logs for the exact command-line executed by the failing task, and attempt to run it locally to see if you can reproduce the problem.
If you're experiencing intermittent or inconsistent MSBuild failures, trying instructing MSBuild to use a single-process only might help resolve the issue.
MSBuild's concurrent-process feature can sometimes cause problems with certain target configurations, and limiting it to a single-process might resolve the issue.
Line Endings and Encoding

Historically, Linux and macOS used linefeed (LF) characters while Windows used a carriage return plus a linefeed (CRLF).
Git tries to compensate for the difference by automatically making lines end in LF in the repo but CRLF in the working directory on Windows.
Most Windows tools are fine with LF-only endings, and this automatic behavior can cause more problems than it solves.
To avoid issues based on line endings, configure Git to prefer LF everywhere by adding a .gitattributes file to the root of your repository.
Add the following line to the .gitattributes file: * text eol=lf to make lines end in LF everywhere.
Variable and Library Issues
In Azure DevOps, variable and library issues can be a real pain to deal with. Libraries aren't installed for Python applications when the script executes.
To avoid this, use a post-deployment script in the App Service deployment task. This script can execute the command necessary to install dependencies.
Variables with Single Quote
Variables having ' (single quote) appended to their values can occur when using the ##vso command in a Bash script, especially when set -x is enabled.
This issue arises due to an interaction with set -x, which can be temporarily disabled using the Bash syntax set +x.
The solution is to disable set -x before setting a variable, which can be done using the Azure File Copy task in a pipeline.
Libraries Not Installed for Python Application
In some cases, a CI/CD pipeline runs and the code is deployed successfully, but the requirements.txt file that's responsible for installing all dependency libraries doesn't execute.
To install the dependencies, use a post-deployment script in the App Service deployment task. The command you must use in the post-deployment script is the one that will run the requirements.txt file to install all the necessary libraries.
This issue can be tricky to catch, but it's essential to ensure that all dependencies are installed correctly. A post-deployment script can help you achieve this by running the requirements.txt file after the deployment is complete.
Pipeline and Agent Issues
Pipeline and Agent Issues can be frustrating, but there are some common issues to look out for. Job time-out is one of them, where the pipeline runs out of time and fails.
File or folder in use errors are another common issue, where the pipeline tries to access a file or folder that's being used by another process. This can cause the pipeline to fail.
Some differences exist between running a command on a local machine and an agent. If the agent is configured to run as a service on Linux, macOS, or Windows, it's not running within an interactive logged-on session, which can lead to UI interaction and other limitations.
Here are some potential causes for pipeline and agent issues:
Differences Between Local and Agent
Some differences exist between executing a command on a local machine and when a build or release is running on an agent.
If the agent is configured to run as a service on Linux, macOS, or Windows, it's not running within an interactive logged-on session.
This means UI interaction and other limitations exist.
Pipeline Stopped Hearing From Agent
This is a frustrating error that can bring your pipeline to a halt. The solution lies in checking the agent machine's resource utilization.
Verify the agent machine is running and has a healthy network connection. This can be done by checking the resource utilization of the agent to see if the agent machine is running out of resources.
Starting with Sprint 228, Azure Pipelines logs contain resource utilization metrics for each step. Enabling verbose logs in Azure DevOps Services can also help you see resource utilization in the logs.
Resource utilization metrics to check include disk usage, memory usage, and CPU utilization. You can find these metrics in the logs by searching for Agent environment resources entries for each step.
Here are some specific metrics to check:
By checking these metrics, you can identify if the agent machine is running out of resources and take corrective action to resolve the issue.
CI/CD
CI/CD is a crucial part of the software development process, and Azure Pipelines offers robust capabilities to automate it. By automating building, testing, and deployment, teams can accelerate their time-to-market and improve software quality.
Azure Pipelines provides flexible CI/CD capabilities that support any language, platform, and cloud. This means teams can easily deploy code to multiple targets, such as virtual machines, containers, or PaaS services.
Automating CI/CD processes is essential to detect and address issues early, reducing manual errors and ensuring the software is always deployable. By doing so, teams can enhance operational efficiency and software reliability, which is critical for faster and more reliable software releases.
Sources
- https://docs.sentry.io/organization/integrations/source-code-mgmt/azure-devops/
- https://learn.microsoft.com/en-us/azure/devops/pipelines/troubleshooting/troubleshooting
- https://learn.microsoft.com/en-us/azure/devops/organizations/security/troubleshoot-permissions
- https://www.kevinrchant.com/2020/07/27/issues-if-renaming-your-main-git-branch-in-azure-devops/
- https://dzone.com/articles/azure-devops-insights-advantages-and-challenges
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