Complete Guide to Azure DevOps Jira Integration and Configuration

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Azure DevOps and Jira are two powerful tools that can help you streamline your software development process. Azure DevOps provides a comprehensive platform for managing your entire development lifecycle, from planning and development to testing and deployment.

To integrate Azure DevOps with Jira, you'll need to set up a connection between the two tools. This can be done through Azure DevOps' built-in integration with Atlassian's Cloud products.

The integration process is relatively straightforward, but it does require some configuration to get it working smoothly.

You can start by navigating to the Azure DevOps project settings and clicking on the "Extensions" tab. From there, you can search for the "Jira" extension and click on the "Get it free" button to install it.

Getting Started

You can start integrating Azure DevOps and Jira with simple integration templates. Work with completely customizable syncs between the two platforms if you prefer.

If you're new to integrations, start with the basics and build your confidence from there. This will help you avoid feeling overwhelmed by the complexity of the integration process.

Simple integration templates are a great place to begin, and you can always advance to more complex customizations later.

Authentication and Permissions

Credit: youtube.com, How to Sync between Azure DevOps and Jira - Product Showcase

To authenticate with Git Integration for Jira Cloud, you'll need to use OAuth, which is the recommended method.

You'll need an existing Microsoft account with Azure DevOps/VSTS git projects to authenticate with OAuth. This is the process that requires an existing Microsoft account with Azure DevOps/VSTS git projects.

To set up OAuth, you'll need to enable it in your Azure DevOps organization settings. This involves going to Security, then Policies, and under Application connection policies, turning on Third-party application access via OAuth and SSH authentication.

To set up permissions for your Azure DevOps/VSTS repository, you'll need to set specific service users with Write permissions for branch/pull request creation. For viewing commits from Jira, users need to have at least Read or View permissions.

Here are the steps to enable OAuth in Azure DevOps:

  1. Select Go to Azure DevOps.
  2. In your Azure DevOps organization settings, go to Security, then Policies.
  3. Under Application connection policies, use the toggle to turn on Third-party application access via OAuth and SSH authentication.

To allow the third-party app access OAuth security policy in your organization settings, follow these steps:

  1. On your Azure DevOps/VSTS portal, go to the home page.
  2. Click an organization then go to Organization Settings (sidebar).
  3. Under Security, click Policies.
  4. Ensure that the Third-party application access via OAuth option is set to ON.

For projects connected with Azure Active Directory, set the conditional access policy validation to OFF.

Integration Setup

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To set up the integration between Azure DevOps and Jira, you'll need to connect your Azure DevOps account and organizations. This involves signing in to your Microsoft account and accepting the requested permissions.

To connect your Azure DevOps account, you'll need to sign in to your Microsoft account and accept the requested permissions. This includes selecting Continue, signing in to the Azure DevOps account, and accepting the permission to send data to Jira.

You can start the integration setup from either Azure DevOps or Jira, whichever option you prefer. This can be done by installing the app with a straightforward installation wizard on both Jira and Azure DevOps.

To install the app, go to your Jira project, navigate to Apps, and search for Azure DevOps for Jira. Select the version with "Official" in the title, then select Get app and Get it now.

The integration setup involves adding an Azure integration in Jira Service Management and configuring the integration in Azure. This requires adding an integration from your team's operations page, running a search and selecting "Azure", and entering a name for the integration.

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Credit: youtube.com, How to Quickly Sync Jira Issues to Azure DevOps Work Items with Automated 2-way Updates

Here are the steps to add an Azure integration in Jira Service Management:

  1. Go to your team's operations page.
  2. On the left navigation panel, select Integrations and then Add integration.
  3. Run a search and select “Azure”.
  4. On the next screen, enter aname for the integration.
  5. Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
  6. Select Continue.
  7. Expand the Steps to configure the integration section and copy the integration URL generated for your account.
  8. Select Turn on integration.

Note that bidirectional integrations aren't supported in Free and Standard plans, and all other integrations are supported at a team level in Free and Standard. However, for their outgoing part to work, you need to upgrade to a higher plan.

Broaden your view: Azure Devops Free

Advanced Features

With Azure DevOps and Jira integration, you can unlock advanced features that streamline your workflow and enhance collaboration.

You can create automated workflows by using Azure DevOps services with Jira, such as creating a Jira issue from a DevOps pull request.

This integration allows you to manage your projects more efficiently, with features like cross-project linking and issue linking.

Azure DevOps and Jira integration also supports bi-directional synchronization, ensuring that changes made in one system are reflected in the other.

This means you can easily track and manage your work items, including tasks, bugs, and epics, across both platforms.

A different take: Azure Devops Features

Troubleshooting

Credit: youtube.com, Jira Cloud to Azure DevOps integration: Issue links hierarchy and mappings

Troubleshooting integration issues with Azure DevOps and Jira can be frustrating, but there are some common problems you can check first.

If some repositories are not showing for the integration user, you'll want to review the configuration settings.

Verify correct permissions have been granted to the integration user. This is a crucial step, as incorrect permissions can prevent the integration from working properly.

Grant access to the Git Integration for Jira app. This might seem obvious, but it's an easy step to overlook.

Converting the current repository format to git can also resolve issues with missing repositories.

For more detailed information on troubleshooting, check out the resources listed below:

  1. Verify correct permissions have been granted to the integration user.
  2. Grant access to the Git Integration for Jira app.
  3. Convert the current repository format to git.

Security and Scalability

Azure DevOps and Jira integration brings numerous benefits to development teams, including enhanced security and scalability.

Azure DevOps provides robust security features, such as two-factor authentication and fine-grained permission control, ensuring that sensitive data is protected.

With Azure DevOps and Jira integration, teams can scale more efficiently, as both platforms are designed to handle large workloads and high traffic.

Credit: youtube.com, Scaling DevOps strategies using Jira Align

The integration also enables seamless collaboration across teams, reducing the risk of data breaches and security vulnerabilities.

Azure DevOps' scalable architecture allows it to handle high volumes of data and user traffic, making it an ideal choice for large-scale development projects.

By integrating Azure DevOps and Jira, teams can automate security checks and compliance reporting, reducing the risk of human error and increasing overall security.

Customization and Automation

You can automate your flows to improve speed and accuracy of syncs by using custom automated triggers. This allows you to configure triggers with platform-native query language for granular control over every sync.

With customization options, you can create custom connections using the Groovy scripting engine, which enables endless connection scenarios and syncing possibilities. We have sample code snippets to get you started.

Non-technical users can also use Visual Mode to create mappings with little or no code. This makes it possible for anyone to create custom connections without needing extensive technical knowledge.

You can start simple with integration templates or completely customize a sync between Azure DevOps and Jira, giving you the flexibility to work at your own pace.

If this caught your attention, see: Using Vscode for Azure Devops

Jennie Bechtelar

Senior Writer

Jennie Bechtelar is a seasoned writer with a passion for crafting informative and engaging content. With a keen eye for detail and a knack for distilling complex concepts into accessible language, Jennie has established herself as a go-to expert in the fields of important and industry-specific topics. Her writing portfolio showcases a depth of knowledge and expertise in standards and best practices, with a focus on helping readers navigate the intricacies of their chosen fields.

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