Google Drive is a fantastic tool for storing and accessing files from anywhere, but it can be frustrating when it's not cooperating. If Google Drive is not showing up, it's likely due to a sync issue, and the first step is to check your internet connection.
A stable internet connection is essential for Google Drive to function properly, and if your connection is slow or unstable, it may cause the app to malfunction. In some cases, restarting your router can resolve the issue and get Google Drive syncing again.
Another common reason for Google Drive not showing up is a corrupted cache or outdated app. Clearing the cache and updating the app can resolve the issue and get Google Drive up and running.
Fixing Google Drive Issues
Before trying any fixes, it's a good idea to restart your computer and see if your Google Drive shows up in File Explorer. If not, continue reading.
Clearing cache and cookies for your web browser may resolve the issue, especially if you're using Google Drive in a browser. This is because corrupted cache and cookies can cause problems.
If your Google Drive files and folders are missing or not visible, check your Internet connection and sync status first. If that's not the problem, try pausing and resuming Google Drive, freeing up some storage space, or disabling your firewall and antivirus temporarily.
Here are some possible causes behind Google Drive not showing up in File Explorer:
- Corrupted cache and cookies
- Hidden files and folders
- System issues
If none of the above solutions work, it may be time to restart Google Drive or reinstall it altogether.
Clear Cache and Cookies
Clearing your cache and cookies can resolve the issue with your Google Drive files not showing. This is especially true if you're using Google Drive in a web browser.
Corrupted cache and cookies can cause problems with Google Drive on web browsers. We suggest clearing the cache and cookies for your web browser to see if it makes a difference.
Clearing your cache and cookies is a simple process that can be done in a few minutes. It's a good idea to do this regularly to keep your browser running smoothly.
If you're using Google Drive on a web browser, clearing your cache and cookies might just be the solution you need.
Change Proxy Settings
Changing proxy settings is a viable solution to resolve Google Drive syncing issues.
Sometimes the problem can be related to the proxy settings of Google Drive.
To change the proxy setting, go to your Google Drive settings.
In the settings, scroll down to find "Proxy Settings."
Change the "Proxy Settings" from "Auto-detect" to "Direct Connection."
This should resolve the issue if the problem was indeed related to the proxy settings.
Missing App Issue
If Google Drive is not showing up in File Explorer, it's likely due to a problem with the Google Drive app on your system. You may need to restart the Google Drive app to resolve the issue.
One possible cause is that the Google Drive app is not syncing properly, so restarting it will force it to look for un-synced files and synchronize them. Use these steps to restart Google Drive: Right-click on the Windows Taskbar and select "Task Manager", find and select the Google Drive tasks, and click "End Task."
You can also try disconnecting and reconnecting your Google Account from the Google Drive app, as this might resolve the issue. Follow these steps to disconnect and reconnect your Google Account: Tap "Disconnect Account" and confirm your action through "Disconnect", then launch Google Drive through the Start menu and click "Sign in with browser" to reconnect your account.
Restarting your computer before trying any of these fixes might also resolve the issue, so it's worth giving it a try.
Shared Permission Problem
If a shared drive you're using is not in your admin console, then how and where is it configured? This was the case for a business that experienced a shared drive permission problem in August.
Creating a new shared drive for each project is a recommended best practice, but it's not always followed.
Google stores multiple versions of files, so it's assumed that backups aren't necessary.
The business in question didn't log a support ticket with Google when they first experienced permission problems, likely due to prioritizing high-priority tasks.
Their shared drive disappeared overnight on November 6th, 2020, resulting in the loss of all documents created in 6 years.
Reinstalling Google Drive
Reinstalling Google Drive is a straightforward process that can resolve many syncing issues.
To uninstall Google Drive, use the "Win + R" shortcut to launch the Run function and run the "appwiz.cpl" command, which will take you to the "Uninstall or change program" window.
From there, find Google Drive and click "Uninstall/Change" to begin the uninstallation process.
Once Google Drive is uninstalled, reboot your computer to ensure all system changes take effect.
After the reboot, download Google Drive from the official site and install it on your computer.
To complete the installation, wait until the download process is complete, then double-click "GoogleDriveSetup" and click "Yes" to start the installation process.
During the installation, be sure to check the two options and click "Install" to ensure all necessary components are installed.
After installation, sign in to your Google Drive account and check if Google Drive appears in the File Explorer, specifically looking for it in the left panel.
Note that any changes made on this PC will be synced with your Google Drive account, and if you want to access Google Drive files offline, you need to choose to download them to a local drive by right-clicking on it and selecting "Available offline".
Resolving Syncing Issues
If your Google Drive is not showing up in File Explorer, it's likely due to a weak or unstable internet connection. This can interfere with the synchronization process and cause Google Drive to stop syncing.
Sometimes, antivirus or firewall software on your device can block Google Drive from syncing, so it's worth checking your system settings. Ensure that your Google Drive app or website is configured correctly, as incorrect settings can also cause synchronization issues.
Google Drive may experience server issues or maintenance, which can cause synchronization issues. In this case, try restarting the app or waiting for the maintenance to complete.
If your device lacks sufficient space or you surpass your allocated storage limit on Google Drive, syncing new files may not be possible. Additionally, conflicting file versions can lead to Google Drive being unable to sync them properly.
If you're using an outdated version of the Google Drive application, it might not sync appropriately with the server. Try updating your Google Drive app to the latest version.
Here are some common solutions to resolve Google Drive syncing issues:
Sources
- https://www.ubackup.com/data-recovery-disk/google-drive-not-showing-up-in-file-explorer-8975.html
- https://www.thewindowsclub.com/google-drive-files-and-folders-not-showing-up
- https://www.zdnet.com/home-and-office/work-life/file-wont-download-from-google-drive-heres-how-to-fix-that/
- https://securingthe.cloud/2020/google-shared-drive-not-showing/
- https://updf.com/knowledge/google-drive-not-syncing/
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