If you're trying to delete files on OneDrive but can't, you're not alone. OneDrive's file system can sometimes get stuck, preventing you from deleting files.
This is often due to a conflict between OneDrive's sync settings and your local computer's file system. According to OneDrive's own troubleshooting guide, this can happen when your computer's file system is set to "Always keep on this device" for a file that's also synced to OneDrive.
When you try to delete a file that's stuck in this way, OneDrive may prompt you to resolve the conflict by choosing which version of the file to keep.
Action Steps
If you're having trouble deleting files on OneDrive, don't worry, I've got you covered. To start, check if there are any synchronization issues causing the problem.
One common reason is that the file or folder isn't yet synchronized with the OneDrive server. To check, head to the OneDrive website and see if the file or folder is still present. If it is, just wait for the synchronization process to complete and try deleting it again.
You might also want to check for permission issues. If the file or folder is shared with others, make sure you have the necessary permissions to delete it. If not, ask the owner to grant you access or have them delete the file themselves.
If renaming the file doesn't work, it might be locked. This can happen if a program is still using the file, a virus or malware is affecting it, or the operating system has it in use. Try closing all programs that might be using the file, running a virus scan, and restarting your computer.
If none of these methods work, it's time to contact OneDrive support for help.
Here are some specific steps to take:
- Pause OneDrive syncing to delete the file: click the OneDrive icon in the taskbar, click Help & Settings, and select Pause syncing.
- Check if the file is syncing: if it is, you won't be able to delete it until the syncing process is complete.
- Try renaming the file: if you can't rename it, it's likely locked and you'll need to try and unlock it.
- Reset the app or reconfigure its settings: if all else fails, you can try resetting the OneDrive app or reconfiguring its settings to see if that resolves the issue.
File Deletion Issues
If you're having trouble deleting files on OneDrive, it's worth trying a different approach.
You can try deleting the file from another device, as all OneDrive files and folders are synced everywhere.
This means you can delete a file from your phone or another laptop, which might just do the trick.
Is Full
You'll get a notification saying OneDrive is full when you're running low on storage space, which is limited in the free version.
Deleting files from OneDrive will also delete files from your computer, which is not what you want.
You might be wondering if it's possible to delete files from OneDrive without deleting them from your computer, and the answer is yes, it is possible.
To avoid deleting files from your computer, you need to know how to remove files from OneDrive in a way that doesn't affect your computer.
Rename Before Deleting
If you're having trouble deleting a OneDrive folder, try renaming it first. This old trick might just do the trick.
You can select the folder and right-click to select the Rename option from the context menu. Give it a new name and then try deleting it again.
Renaming the folder can help you delete it, even if you're having permission issues. This is because all OneDrive files and folders are synced everywhere, so deleting it on a different device might work.
Try renaming the folder and then deleting it from another device, like your phone or laptop. This might resolve the issue and get rid of the file.
Sync and Permissions
If the folder was shared with you by someone else, you might not have the necessary permission to delete it if someone changed the link permission in OneDrive.
You can ask the admin to give you permission or ask to delete the file for you.
If you don't have permission to delete a file or folder, you won't be able to delete it. This usually happens when you've shared the file with others.
To delete the file successfully, you need to ask the administrator for file permission.
Has the folder you want to delete from OneDrive been shared by someone else? If so, it might be impossible to delete that folder from OneDrive.
Check Permission
You might not have the necessary permission to delete a folder if someone changed the link permission in OneDrive. This can happen if the folder was shared with you by someone else.
If you don't have permission to delete a file, you won't be able to delete it. This usually happens when you have shared the file with others.
Administrator rights are required to delete a folder from OneDrive. If you're on a network, you may need to contact your administrator to delete the folder for you or give you the necessary permissions.
If the file or folder is shared with other users, check whether you have the permission to delete it. If you don’t have the permission, request the owner to grant you the permission or ask them to delete the file or folder themselves.
Pause Sync
If you're having trouble deleting a file or folder in OneDrive, it might be because the syncing process is getting in the way. To pause the syncing process, click the OneDrive icon in the taskbar and click the Help & Settings button in the upper right corner.
You can then click Pause syncing and choose a time duration for which you want to stop syncing. This will give you a chance to delete the unwanted file or folder without any issues.
Here are the steps to pause OneDrive syncing in more detail:
- Open OneDrive from the taskbar.
- Click the Help & Settings icon, from the top-right corner.
- Click Pause syncing and select how long you'd like to pause it.
Wait a few moments after pausing OneDrive’s sync and try to delete the file. If you want to resume syncing after you've deleted the file, open OneDrive and click the Pause button.
Error Resolution
If you're having trouble deleting files on OneDrive, the first step is to check if you're trying to delete a folder from the right location.
Deleting a folder from OneDrive can be easy if you're careful about which folder you're deleting and from where.
The solutions mentioned in the article can mainly help you solve the problem of when it's impossible to delete a folder from OneDrive.
Let's say you've tried the above solutions and still can't delete the folder, it's okay to explore other methods to fix this problem on your Windows 10 computer.
Permissions and Access
If someone else shared the folder with you, you might not have the necessary permission to delete it, even if you're the owner.
You can check if the folder's permission has been changed by someone else, which would prevent you from deleting it.
If you're on a network, you may need to contact your administrator or user to ask them to delete the folder for you or give you the necessary permissions.
Administrator rights are required to delete a folder from OneDrive, so you'll need to ask for help if you don't have those rights.
You can ask the admin to give you permission or ask to delete the file for you if someone changed the link permission in OneDrive.
Sources
- https://www.minitool.com/data-recovery/delete-files-from-onedrive-but-not-computer.html
- https://www.makeuseof.com/how-to-fix-cant-delete-file-in-onedrive/
- https://www.minitool.com/news/onedrive-files-or-folders-cannot-be-deleted.html
- https://www.holygamerz.com/en/can-t-delete-onedrive-folder-9-solutions
- https://www.thetechedvocate.org/cant-delete-a-onedrive-file-or-folder-heres-what-to-do/
Featured Images: pexels.com