How to Cancel Google Storage and Stop Google Photos Backup

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Cancelling Google Storage and stopping Google Photos backup is a straightforward process, but it requires some attention to detail.

To cancel Google Storage, first, go to the Google Account page and click on the "Data & personalization" tab. From there, you can select "Manage your Google Account" and then "Delete a service or your account".

Google Photos backup is tied to Google Storage, so stopping it involves turning off the "Backup & sync" feature for Google Photos. To do this, go to the Google Photos app settings and toggle off the "Backup & sync" switch.

If you're not using Google Photos, you can also cancel the Google Storage allocation for it by going to the Google Account page and clicking on the "Storage" tab.

A Step-by-Step Guide

To cancel your Google Drive subscription, you'll need to follow a few simple steps. First, open your web browser and go to the Google Drive website. Sign in to your Google account if you haven't already. Next, click on the gear icon in the top right corner to open the settings menu.

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From the dropdown menu, select 'Settings'. In the left sidebar, click on 'Billing & subscriptions'. You'll see your active subscriptions, including your Google Drive subscription. Find the subscription you want to cancel and click on 'Manage'.

On the subscription details page, scroll down and click on 'Cancel subscription'. A confirmation pop-up will appear, so review the details and click on 'Cancel subscription' again to confirm. You've successfully canceled your Google Drive subscription.

Here's a quick summary of the steps:

  • Open your web browser and go to the Google Drive website.
  • Sign in to your Google account.
  • Click on the gear icon to open the settings menu.
  • Select 'Settings' from the dropdown menu.
  • Click on 'Billing & subscriptions' in the left sidebar.
  • Find your Google Drive subscription and click on 'Manage'.
  • Click on 'Cancel subscription' on the subscription details page.
  • Review and confirm the cancellation.

Remember to download any important files from your Google Drive before the subscription expires.

Stopping Google Photos Backup

Stopping Google Photos Backup can be a lifesaver if you're running low on storage space or concerned about security.

Some people stop Google Photos backup due to storage space issues.

You can stop the backup of Google Photos on your iPhone by following these methods. There are several reasons why people want to stop Google Photos backup, including storage space issues, security, slow backup, stuck on backup, and backup malfunctioning.

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To stop Google Photos backup, you can disable the "Backup and Sync" feature. This is a common reason why people want to stop Google Photos backup, as it allows Google Photos to backup photos and videos to the cloud automatically.

Here are the steps to disable "Backup and Sync" on your iPhone:

  • Launch Google Photos from your device's home screen.
  • Scroll down the list of options provided and tap on "Photos Settings."
  • The next window reveals another list of options with "Backup and Sync" at the top of the list. Tap on "Backup and Sync."
  • The next window reveals a switch beside "Backup and Sync" as well as a list of other options. To turn off this feature, toggle the switch off.

If disabling "Backup and Sync" doesn't work for you, you can try removing the account from the device.

Understanding Charges and Refunds

To avoid being charged after canceling your Google Drive subscription, review Google Drive's cancellation policy, which can be found in the terms and conditions related to cancellations and refunds.

Canceling auto-renewal is crucial to prevent being charged for the next billing period, and this can typically be done from your account settings. Timing is also essential, as canceling a few days or even a week before the renewal date allows ample time for the cancellation request to process.

If you still have concerns about being charged despite canceling your subscription, contact Google Support for assistance, as they can help clarify any misunderstandings or resolve billing-related issues.

Charges on Statement

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When you see charges from Google Drive on your statement, it can be confusing. Google Drive's charges will appear on your statement as "GOOGLE *Google Storage" or "GOOGLE *Google Storage g.co/payhelp#".

These charges can be identified by the "GOOGLE *Google Storage" prefix, which is a common identifier for Google Drive payments. You can also look for the phone number "855-492-5538" or "855-836-3987" in the description, as these are associated with Google Drive's billing system.

To verify that the charges are from Google Drive, you can check the description for keywords like "Google Storage" or "g.co/payhelp#". These keywords are specific to Google Drive's billing system and can help you identify the charges.

Here are some examples of how Google Drive's charges might appear on your statement:

Keep in mind that these charges may be recurring, so make sure to check your statement regularly to ensure you're aware of any upcoming payments.

Does Prorate?

Google Drive Storage doesn't prorate their cancellations. No matter when you apply for cancellation, it will take place at the beginning of the following month. This means you'll still be charged for the full month, even if you cancel in the middle of the month.

Contact Customer Support

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To contact Google Drive customer support and cancel your subscription, you can start by going to the Google Drive Help Center at https://support.google.com/drive.

The Help Center is a great resource for finding answers to common questions and concerns.

You'll need to scroll down the page and click on the "Contact us" button located at the bottom right corner of the page.

This will direct you to a new page where you can select "Drive" as the product you need help with, and then choose the topic related to canceling your subscription.

You can select "Cancel subscription or downgrade storage" or "Billing and payments" as the topic that best fits your issue.

Google Drive provides multiple contact options to assist with your issue, including chat, email, and requesting a phone call.

Choose the option that suits you best, and follow the instructions provided.

If you choose chat or email support, describe your issue, provide necessary details, and wait for a response. If you request a phone call, you will be asked to provide your phone number, and a Google Drive support representative will call you as soon as they are available.

Related reading: Google Email Storage

Alternative Solutions

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If you're looking for alternative solutions to Google Storage, there are several cloud drives you can consider, such as Dropbox, OneDrive, Box, and Amazon S3.

These cloud drives offer similar features to Google Photos, allowing you to save and manage your photos and videos. You can also use third-party software like Wondershare InClowdz to migrate files across cloud drives.

Wondershare InClowdz is a cloud management software that enables you to migrate, sync, and manage files across various cloud drives in one place. With this software, you can easily transfer files from Google Photos to another cloud drive, and also sync files between different cloud drives.

Here are some of the features of Wondershare InClowdz:

  • Migrate cloud files such as photos, music, documents from one drive to another, like Dropbox to Google Drive.
  • Backup your music, photos, videos in one cloud drive to another to keep files safe.
  • Manage all cloud drives such as Google Drive, Dropbox, OneDrive, box, and Amazon S3 in one place.
  • Sync cloud files such as music, photos, videos, etc., from one cloud drive to another.

What Happens When You Die?

You'll miss out on access to Google Experts, a team of trained professionals who can help with Google products and services. They're like having a personal tech support team at your fingertips.

Losing access to Google One also means you'll miss out on the free Android VPN from Google, which can be a big security boost. I've heard it's really useful for protecting your online activity.

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You'll also miss out on extra photo and video editing features in Google Photos, which can be a bummer if you're a photography enthusiast. I've seen some amazing features that can really enhance your photos.

If you're sharing your Google storage with family members, you'll no longer be able to do so. They'll retain their free 15GB quota, but they might run into issues if they've filled up that space.

Photo Alternative

If you're looking for a Google Photos alternative, you're in luck. There are several cloud drives that can store your photos and videos, including Dropbox, OneDrive, Box, and more.

Google Photos is a cloud drive, similar to Dropbox and OneDrive, which means you can save your files on any of these other drives. One of the easiest ways to migrate your files from Google Photos is through third-party software.

Wondershare InClowdz is a cloud management software that allows you to migrate files across cloud drives. It also helps you sync cloud drives and manage files on a particular cloud drive.

Discover more: Dropbox Storage Space

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Here are some of the features of Wondershare InClowdz:

  • Migrate cloud files such as photos, music, documents from one drive to another, like Dropbox to Google Drive.
  • Backup your music, photos, videos in one cloud drive to another to keep files safe.
  • Manage all cloud drives such as Google Drive, Dropbox, OneDrive, Box, and Amazon S3 in one place.
  • Sync cloud files such as music, photos, videos, etc., from one cloud drive to another.

You can use Wondershare InClowdz to transfer your files from Google Photos to a different drive, giving you more flexibility and options for storing your photos and videos.

Frequently Asked Questions

What happens to my photos if I cancel my Google One subscription?

If you cancel Google One, your existing photos won't be deleted, but you won't be able to upload new ones if you exceed the free 15GB storage limit

What happens to my files if I cancel Google Drive?

Your files remain safe in Google Drive, but you'll lose access to additional storage space. Download important files before cancelling to ensure continued access

How do I cancel my Google Cloud subscription?

To cancel your Google Cloud subscription, navigate to the Account management page in the Google Cloud console and click 'Cancel billing account' at the top of the page

Tanya Hodkiewicz

Junior Assigning Editor

Tanya Hodkiewicz is a seasoned Assigning Editor with a keen eye for compelling content. With a proven track record of commissioning articles that captivate and inform, Tanya has established herself as a trusted voice in the industry. Her expertise spans a range of categories, including "Important" pieces that tackle complex, timely topics and "Decade in Review" features that offer insightful retrospectives on significant events.

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